Having dealt with Richer Sounds before it was an obvious choice when upgrading our TV. Visited their Liverpool branch who couldn't have been more helpful. Ordered A Hisense TV & soundbar & arranged a... See more
Company replied
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Having dealt with Richer Sounds before it was an obvious choice when upgrading our TV. Visited their Liverpool branch who couldn't have been more helpful. Ordered A Hisense TV & soundbar & arranged a... See more
Company replied
Visit the shop looking to place an order for JBL speakers and stands. Dave ordered them in, the price was the best to to found. I was kept upto date on the status of the order as they were being... See more
Company replied
We had a delivery today of our online purchase a new TV from Richer Sounds. Gareth the young man who delivered our TV was friendly, professional and respectful of our property. We would highly recomme... See more
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Ordered Friday delivered Monday. Delivered at specified by a very friendly driver. Looking forward to unboxing and watching England on Wednesday Have now set up my telly superb. Dead easy to set up... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Richer Sounds, Hankey Place 3 - 4, SE1 4BB, London, England, United Kingdom
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Great service always in contact on time can’t ask for more

Reply from Richer Sounds - Distribution
Fantastic service from Zak and Ian.
Thanks

Reply from Richer Sounds - Distribution
Absolutely spot on. A really friendly bloke who carried the television all the way into the house. Gareth was an absolute legend.

Reply from Richer Sounds - Distribution
We were kept informed throughout by Zak and Ian, and they duly arrived on time. They were pleasant and helpful, and we were very happy with the service.

Reply from Richer Sounds - Distribution
Richer Sounds have provided a seamless experience from order to delivery. Great communication and especially the delivery team who were in touch before the delivery, delivered with attention to my property and care of the product. They provided a very personal experience for me as the customer. 10/10 for the whole experience.

Reply from Richer Sounds - Distribution
Punctual, polite and professional delivery.

Reply from Richer Sounds - Distribution
We ordered TV on line without any complications and we were delighted when a few days later it was delivered by Gareth .
Excellent service.

Reply from Richer Sounds - Distribution
Easy to order goods on line - goods arrived before original latest delivery date (no problem with this) - delivery guys Paul and Karol pleasant courteous and helpful - will certainly recommend Richer Sounds to friends.

Reply from Richer Sounds - Distribution
Friendly helpful drivers. Took care of the product when delivering and took their shoes off before entering the property. Would recommend

Reply from Richer Sounds - Distribution
Had a great experience with delivery. Message received in the morning to confirm delivery window. Also received a call 20 mins before arrival which was super appreciated. Friendly staff and delivered with the utmost care. Brilliant experience A+

Reply from Richer Sounds - Distribution
Excellent service most helpful and knowledgeable

Reply from Richer Sounds - Distribution
Kept well informed and were very polite and knowledgeable

Reply from Richer Sounds - Distribution
Zak and Ian delivered the TV were really helpful. Can't complain at all.

Reply from Richer Sounds - Distribution
Ordering the new TV for the In Laws who are both in there 80`s was easy and a good deal from Richer Sounds, They have also given us a £30 credit as there was some confusion over the setting up of the TV we did not realise that you had to book this in advance
Easy to order goods on line - goods arrived before original quoted date (no problem with this) - delivery person pleasant courteous and helpful - will certainly recommend Richer Sounds to friends and colleagues

Reply from Richer Sounds - Distribution
The delivery came in the allotted time.
The packages were in perfect condition and not dirty.
Karl and Paul rang 10 to 15 min before arrival and sent a text to allow them another 5 min due to navigation leading to a farm gate with causing them to back track a couple of miles.
This didn’t cause any problem to me.
The items were brought into the house with care and Karl was extremely polite, taking the trouble to remove his footwear to avoid marking the cream carpet.
Clearly staff who enjoy and take pride in what they do.

Reply from Richer Sounds - Distribution
Delivery was easy as it should be. 3 hour timeslot the day before, 2 hour timeslot on the day and a call 20 minutes before the guys were due to arrive. Delivered to room of choice too. Definitely better than the outsourced company that was used for my soundbar delivery

Reply from Richer Sounds - Distribution
Kept in touch through our deliver Ian and Zak were fab

Reply from Richer Sounds - Distribution
Delivery team rang with an earlier eta, which was not a problem. Very polite, and knowledgeable of goods & procedures. Helpful with any questions that required further assistance from Richer Sounds. Great lads 👍👍.

Reply from Richer Sounds - Distribution
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