Richer Sounds - Distribution Reviews 

2,930
TrustScore 5 out of 5

5.0

Richer Sounds, Hankey Place 3 - 4, SE1 4BB London, England, GB


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Rated 5 out of 5 stars

Having dealt with Richer Sounds before it was an obvious choice when upgrading our TV. Visited their Liverpool branch who couldn't have been more helpful. Ordered A Hisense TV & soundbar & arranged a... See more

Company replied

Rated 5 out of 5 stars

Visit the shop looking to place an order for JBL speakers and stands. Dave ordered them in, the price was the best to to found. I was kept upto date on the status of the order as they were being... See more

Company replied

Rated 5 out of 5 stars

We had a delivery today of our online purchase a new TV from Richer Sounds. Gareth the young man who delivered our TV was friendly, professional and respectful of our property. We would highly recomme... See more

Company replied

Rated 5 out of 5 stars

Ordered Friday delivered Monday. Delivered at specified by a very friendly driver. Looking forward to unboxing and watching England on Wednesday Have now set up my telly superb. Dead easy to set up... See more

Company replied


Company details

  1. Hi-fi shop
  2. Electronics Store
  3. TV store

Written by the company

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Contact info

  • Richer Sounds, Hankey Place 3 - 4, SE1 4BB, London, England, United Kingdom

  • 0333 900 0093

5.0

Excellent

TrustScore 5 out of 5

3K reviews

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5.0

All reviews

(2,930)

24,266 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing sercive

Amazing service was let known of the delivery time before they arrived. Friendly staff 100% recommend

8 July 2026
Unprompted review
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Reply from Richer Sounds - Distribution

Thank you for your 5 star review, it’s lovely to read your comments.

Rated 5 out of 5 stars

Delivery team Zak & Ian

Delivery team Zak & Ian provided excellent service today. They telephoned me shortly before the delivery and l was 10 minutes from home. They said no problem and were there just as l arrived home. A very smooth transaction.

7 July 2026
Unprompted review
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Reply from Richer Sounds - Distribution

Thank you for your 5 star review, it’s lovely to read your comments.

Rated 5 out of 5 stars

The lads turned up with smile and…

The lads turned up with smile and brought tv into living room,highly recommended pair.

7 July 2026
Unprompted review
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Reply from Richer Sounds - Distribution

Thanks for your 5 star review, we look forward to seeing you again next time

Rated 5 out of 5 stars

Richer Sounds TV Excellent Delivery & Service

New tv from Richer Sounds delivered by Gareth and Paul - very efficient as got text message from them advising of time slot, followed by tel call of exact time once they were 20 minutes away. Very polite and helpful, arrived promptly, placed tv in room needed and advised how to handle etc. Would recommend.

7 July 2026
Unprompted review
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Reply from Richer Sounds - Distribution

Thank you for your 5 star review, it’s lovely to read your comments.

Rated 5 out of 5 stars

Karol and Paul delivered my TV

Karol and Paul delivered my TV, friendly guys and they even got there early which was great.

6 July 2026
Unprompted review
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Reply from Richer Sounds - Distribution

Thanks for your feedback, great to read you were happy with our service.

Rated 5 out of 5 stars

Trav and Paul were brilliant

Trav and Paul were brilliant, got my 85 inch tv in the house exactly where I wanted it. Said If I ever had any issues with it to contact them and were polite and efficient, giving notice before they arrived via a quick call.

2 July 2026
Unprompted review
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Reply from Richer Sounds - Distribution

Thank you for your 5 star review!

Rated 5 out of 5 stars

Superb as always

Superb as always. Tobias really helpful. Television brilliant. I would nt buy from anybody else.

2 July 2026
Unprompted review
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Reply from Richer Sounds - Distribution

Thank you for your 5 star review!

Rated 5 out of 5 stars

Large TV delivery

Karol and Rob provided great service and a friendly team. We’re also happy to help place the heavy TV in the most convenient place.

3 July 2026
Unprompted review
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Reply from Richer Sounds - Distribution

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Rated 5 out of 5 stars

Great service

Great service. Excellent delivery service.

3 July 2026
Unprompted review
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Reply from Richer Sounds - Distribution

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Rated 5 out of 5 stars

Excellent service

Excellent service, Gareth was very kind, rang before the delivery. Nothing less than superb

3 July 2026
Unprompted review
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Reply from Richer Sounds - Distribution

Thank you for your 5 star review, it’s lovely to read your comments.

Rated 5 out of 5 stars

Wow wasn't expecting delivery so fast…

Wow wasn't expecting delivery so fast and what a fabulous delivery team, Karol and Rob. So polite and friendly, excellent experience from the start. Highly recommend Richer Sounds.

3 July 2026
Unprompted review
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Reply from Richer Sounds - Distribution

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Rated 5 out of 5 stars

Zac and Ian did a great job with my…

Zac and Ian did a great job with my delivery. Friendly, great comms and generous with their time. Highly recommended.

2 July 2026
Unprompted review
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Reply from Richer Sounds - Distribution

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Rated 5 out of 5 stars

Rang and advised of delivery time,very…

Rang and advised of delivery time,very helpful. Carried TV and speakers round back of house. Very friendly and polite

1 July 2026
Unprompted review
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Reply from Richer Sounds - Distribution

Thanks for your 5 star review, we look forward to seeing you again next time

Rated 5 out of 5 stars

Richer Sounds is a great company to buy…

Richer Sounds is a great company to buy from I have no hesitation in recommending them. My latest TV from them was recommended by their website and I am not disappointed. Hand delivered with care by Zak and Ian who were very helpful. 6 year guarantee- no brainer.

2 July 2026
Unprompted review
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Reply from Richer Sounds - Distribution

Thanks for your great feedback and for supporting local business.

Rated 5 out of 5 stars

Excellent the delivery guys were very…

Excellent the delivery guys were very professional phoned 20 minutes prior and then put tv 📺 we’re we wanted it excellent

2 July 2026
Unprompted review
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Reply from Richer Sounds - Distribution

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Rated 5 out of 5 stars

Perfect delivery and Gareth was smiley…

Perfect delivery and Gareth was smiley and helpful, not like some who look who don't look happy in their job. The TV is a hit just what wanted. We always go to Richer Sounds John was so helpful in the shop

30 June 2026
Unprompted review
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Reply from Richer Sounds - Distribution

Thank you for your wonderful feedback

Rated 5 out of 5 stars

Gareth was prompt polite and friendly

Gareth was prompt polite and friendly. He offered to remove his shoes. He carried the tv upstairs for us. Brilliant.

30 June 2026
Unprompted review
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Reply from Richer Sounds - Distribution

Thanks for your feedback, great to read you were happy with our service.

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