The personal touch and customer service keeps me coming back to Richer Sounds. This time i contacted regarding a set of headphones that were cheaper elsewhere online. I emailed and dealt with one pe... See more
Company replied
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The personal touch and customer service keeps me coming back to Richer Sounds. This time i contacted regarding a set of headphones that were cheaper elsewhere online. I emailed and dealt with one pe... See more
Company replied
I had a picture problem with my new Samsung TV. After explaining the issue I was given the service number for Samsung who were able to guide me through all the indepth settings which took just under 1... See more
Company replied
Super knowledgeable and helpful. Also put a smile on my face with the level of enthusiasm for the quality of sound and wires in a digital and Bluetooth world! Always a pleasure to stop by!
Company replied
Very happy with recent order. Delivery was fast. Item is as described with 6 year warranty. Have been purchasing quite a few stuffs from richer sounds recently and they never disappoint me.
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
143 Whiteladies Road, BS8 2QB, Bristol, United Kingdom
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phoned for advice on a new tv, telephone staff were very polite & provided great recommendations. Purchased item & delivery was very quick arriving a few days before my booked installation.
Thoroughly recommend RSBristol & many thanks for all your help.

Reply from Richer Sounds - Bristol
Once again excellent service from the Bristol team which together with a good selection of products and keen pricing makes for a great purchase

Reply from Richer Sounds - Bristol
Super fast delivery to store for easy collection. Great tracking info and was called by store right after delivery.

Reply from Richer Sounds - Bristol
Staff very helpful and knowledgeable as always

Reply from Richer Sounds - Bristol
The staffs were very experienced, they quickly identified the television that I needed based on my budget in record .

Reply from Richer Sounds - Bristol
Excellent in house team and delivery was seamless

Reply from Richer Sounds - Bristol
I ordered and paid online for collection at the Bristol store. It was straightforward and the price was reasonable.
I was given a call the next day to say my order was ready so I went and collected it.
The whole process was easy and the staff were friendly, polite and professional.

Reply from Richer Sounds - Bristol
The order and collection was smooth and efficient.

Reply from Richer Sounds - Bristol
Fantastic experience at Richer Sounds Bristol. Mark and his team were incredibly knowledgeable, patient, and took their time to talk me through my options. Ended up with a great setup.
Have used them for many years and had no problem taking friends and family there too.
Top-notch customer service—I wouldn't go anywhere else.

Reply from Richer Sounds - Bristol
The person who served me understood quickly what I was looking for- took me those items and explained , clearly the difference between them.
It was easy then, for me, to decide which one suited me best and I made the purchase

Reply from Richer Sounds - Bristol
People were fantastic, service is excellent.The refundable (if unused)six year paid guarantee is a no brainer and seems unique to Ritcher sounds it gives you confidence in the products and piece of mind,must make sure you redeem within two months after the six year.Well done!

Reply from Richer Sounds - Bristol
Both advice and assistance were excellent. So refreshing to speak to someone who really really knows their product.

Reply from Richer Sounds - Bristol
When ordering over the phone was very easy and straightforward and the delivery was great

Reply from Richer Sounds - Bristol
Great advice and service - only the stock levels and delivery let them down.

Reply from Richer Sounds - Bristol
Store staff were super friendly and nothing was too much trouble including a helping hand to the car with my 65” HiSense purchase. I go back to these guys every time I require a tv or audio equipment because they genuinely care about giving the best advise to you. Keep up the great work.

Reply from Richer Sounds - Bristol
I wanted to update my hifi, so choose Richer sounds Bristol. I went for a package deal, but they didn't have the amp there. It was ordered and came Monday, but I wasn't able to pick up until Saturday. I went on Saturday and as soon as I walked in the sales assistant recognised me and got my equipment and took it out to my car. Very good service and very polite. Thank you, I'm now at home enjoying David Bowie

Reply from Richer Sounds - Bristol
I broke something on an old CD player and Richer Sounds service was great - all fixed, good price and excellent communication over timeline.
When I picked it up I purchased a new amp at the budget end of price range - the advice was great as was the service in the Bristol store - I’ve been a customer for years and every visit I get the same excellent experience

Reply from Richer Sounds - Bristol
Richer Sounds is my go to place for buying TV and HiFi I’ve been using them since they opened their first tiny store in Bristol. You get expert advice on the product you are looking for and the best prices too. I wouldn’t shop anywhere else for TV and Hifi as you always get the best deals and service.

Reply from Richer Sounds - Bristol
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