Richer Sounds - Bristol Reviews 

2,766
TrustScore 5 out of 5

4.9

143 Whiteladies Road, BS8 2QB Bristol, GB


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Rated 5 out of 5 stars

​Fantastic experience at Richer Sounds Bristol. Mark and his team were incredibly knowledgeable, patient, and took their time to talk me through my options. Ended up with a great setup. Have used... See more

Company replied

Rated 5 out of 5 stars

People were fantastic, service is excellent.The refundable (if unused)six year paid guarantee is a no brainer and seems unique to Ritcher sounds it gives you confidence in the products and piece of m... See more

Company replied

Rated 5 out of 5 stars

phoned for advice on a new tv, telephone staff were very polite & provided great recommendations. Purchased item & delivery was very quick arriving a few days before my booked installation. Thorough... See more

Company replied

Rated 5 out of 5 stars

Store staff were super friendly and nothing was too much trouble including a helping hand to the car with my 65” HiSense purchase. I go back to these guys every time I require a tv or audio equipment... See more

Company replied


Company details

  1. Hi-fi shop
  2. Electronics Store
  3. TV store

Written by the company

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Contact info

  • 143 Whiteladies Road, BS8 2QB, Bristol, United Kingdom

  • 0333 900 0024

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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4.9

All reviews

(2,766)

25,118 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely fantastic company

Absolutely fantastic company to deal with, spent a lot of money with them and they’re always so helpful and accommodating
.

22 August 2026
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Reply from Richer Sounds - Bristol

Thanks for your great feedback and for supporting local business.

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff, answering my questions in store and via emails.
Dave especially at Bristol branch.

21 August 2026
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Reply from Richer Sounds - Bristol

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Rated 5 out of 5 stars

polite, profesional, punctual

phoned for advice on a new tv, telephone staff were very polite & provided great recommendations. Purchased item & delivery was very quick arriving a few days before my booked installation.
Thoroughly recommend RSBristol & many thanks for all your help.

21 August 2026
Richer Sounds - Bristol logo

Reply from Richer Sounds - Bristol

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Rated 5 out of 5 stars

Super fast delivery to store for easy…

Super fast delivery to store for easy collection. Great tracking info and was called by store right after delivery.

20 August 2026
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Reply from Richer Sounds - Bristol

Thanks for your kind review, we look forward to your next visit.

Rated 5 out of 5 stars

The staffs were very experienced

The staffs were very experienced, they quickly identified the television that I needed based on my budget in record .

17 August 2026
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Reply from Richer Sounds - Bristol

Thank you for your 5 star review, it’s lovely to read your comments.

Rated 5 out of 5 stars

Great company.

I ordered and paid online for collection at the Bristol store. It was straightforward and the price was reasonable.
I was given a call the next day to say my order was ready so I went and collected it.
The whole process was easy and the staff were friendly, polite and professional.

17 August 2026
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Reply from Richer Sounds - Bristol

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Rated 5 out of 5 stars

​Fantastic experience.

​Fantastic experience at Richer Sounds Bristol. Mark and his team were incredibly knowledgeable, patient, and took their time to talk me through my options. Ended up with a great setup.
Have used them for many years and had no problem taking friends and family there too.
Top-notch customer service—I wouldn't go anywhere else.

15 August 2026
Richer Sounds - Bristol logo

Reply from Richer Sounds - Bristol

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Rated 5 out of 5 stars

The person who served me understood…

The person who served me understood quickly what I was looking for- took me those items and explained , clearly the difference between them.
It was easy then, for me, to decide which one suited me best and I made the purchase

14 August 2026
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Reply from Richer Sounds - Bristol

Thank you for your 5 star review!

Rated 5 out of 5 stars

People were fantastic

People were fantastic, service is excellent.The refundable (if unused)six year paid guarantee is a no brainer and seems unique to Ritcher sounds it gives you confidence in the products and piece of mind,must make sure you redeem within two months after the six year.Well done!

13 August 2026
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Reply from Richer Sounds - Bristol

Thank you for your wonderful feedback

Rated 5 out of 5 stars

Advice and assistance was excellent

Both advice and assistance were excellent. So refreshing to speak to someone who really really knows their product.

12 August 2026
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Reply from Richer Sounds - Bristol

Thanks for your kind review, we look forward to your next visit.

Rated 4 out of 5 stars

Great advice and service

Great advice and service - only the stock levels and delivery let them down.

9 August 2026
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Reply from Richer Sounds - Bristol

Thank you for your feedback, and for taking the time to leave us a review.

We hope you enjoy your new purchase!

The Customer Experience team

Rated 5 out of 5 stars

Store staff were super friendly and…

Store staff were super friendly and nothing was too much trouble including a helping hand to the car with my 65” HiSense purchase. I go back to these guys every time I require a tv or audio equipment because they genuinely care about giving the best advise to you. Keep up the great work.

10 August 2026
Richer Sounds - Bristol logo

Reply from Richer Sounds - Bristol

Thank you for your 5 star review!

Rated 5 out of 5 stars

I wanted to update my hifi

I wanted to update my hifi, so choose Richer sounds Bristol. I went for a package deal, but they didn't have the amp there. It was ordered and came Monday, but I wasn't able to pick up until Saturday. I went on Saturday and as soon as I walked in the sales assistant recognised me and got my equipment and took it out to my car. Very good service and very polite. Thank you, I'm now at home enjoying David Bowie

15 August 2026
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Reply from Richer Sounds - Bristol

Thank you for your 5 star review!

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