The Brighton shop representative was knowledgeable on tv’s and guided me through selection. Having brought items there before I was given an extra £50 off the 75 inch tv, plus the added bonus of a six... See more
Company replied
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See what reviewers are saying
I needed some information on a new TV and Charlie & Toby were very knowlegable , helpful & friendly . Toby explained everything to me clearly so that I could make a suitable choice on the best prod... See more
Company replied
Another definite winner from Richer Sounds/Cambridge Audio. I finally plumped for the AXA35 after long consideration, online research and a chat with the most helpful of assistant managers, Toby,... See more
Company replied
Excellent personal service from Toby. Pleasant and not at all patronising. Explained different screen types etc. Carried tv to our car. A couple of hiccups during setting up were dealt with over th... See more
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Company details
Written by the company
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Contact info
54 London Road, BN1 4JE, Bridhton, United Kingdom
- 0333 900 0039
4.9
Excellent
3K reviews
Asks customers to review
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Quick efficient delivery to store and…
Quick efficient delivery to store and collect. Friendly staff
6 March 2026
Reply from Richer Sounds - Brighton
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
very helpfull
5 March 2026
Reply from Richer Sounds - Brighton
Thanks for your feedback, great to read you were happy with our service.
Excellent advice and service
2 March 2026
Reply from Richer Sounds - Brighton
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
The place for TV and Hi Fi
If one is in the market for any Hi Fi or the latest TV this is the place to go. Great service and products.
6 May 2025
Reply from Richer Sounds - Brighton
Thanks for your 5 star review, we look forward to seeing you again next time
The team are brilliant
The team are brilliant. Notable experience. They go the extra mile to help you out.
6 March 2026
Unprompted review
Reply from Richer Sounds - Brighton
Thank you for your 5 star review!
Really helpful staff on two visits to…
Really helpful staff on two visits to choose a TV and wall mount. I would have chosen the wrong wall mount without their assistance. Also appreciated the advice to try living with the TV before deciding on a soundbar
27 February 2026
Reply from Richer Sounds - Brighton
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Reply from Richer Sounds - Brighton
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Out of stock item quickly obtained &…
Out of stock item quickly obtained & kept updated
26 February 2026
Reply from Richer Sounds - Brighton
Thank you for your wonderful feedback
Extremely helpful
Phoned for help connecting equipment purchased from them. As always very patient and guided me the set-up process until I got the required result. Perfect!
Thank you
25 February 2026
Reply from Richer Sounds - Brighton
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Friendly and knowledgable
Friendly and knowledgable, allowing discussions to be had and options to be made. Very happy with the chosen turntable.
24 February 2026
Reply from Richer Sounds - Brighton
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Always friendly staff and always…
Always friendly staff and always satisfied with what I purchase
23 February 2026
Reply from Richer Sounds - Brighton
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
had a issue with my recent purchase…
had a issue with my recent purchase from the brighton store but everything was sorted very quickly great service
1 March 2026
Unprompted review
Reply from Richer Sounds - Brighton
Thanks for your feedback, great to read you were happy with our service.
Reply from Richer Sounds - Brighton
Thanks for your 5 star review, we look forward to seeing you again next time
Staff were very friendly and helpful
Staff were very friendly and helpful, excellent service
Didn't get on with Sharp 32 inch TV but this was changed for us without any quibble. Now enjoying our Cello 32 inch
Thank you Nik, Minty and the manager
21 February 2026
Reply from Richer Sounds - Brighton
Thank you for your wonderful feedback
Reply from Richer Sounds - Brighton
Thank you for your 5 star review, it’s lovely to read your comments.
Excellent service from knowledgeable…
Excellent service from knowledgeable staff very happy with my purchases
21 February 2026
Reply from Richer Sounds - Brighton
Thanks for your 5 star review, we look forward to seeing you again next time
Finally got my 60th birthday present!
Great non pushy sales staff who didn't make me feel ignorant of the various TV types. I had been dallying for over a year and was still treated like a new person.
20 February 2026
Reply from Richer Sounds - Brighton
Thanks for your great feedback and for supporting local business.
Very helpful staff
Very helpful staff, I bought 2mtrs of speaker cable and received top notch service in the Brighton store.
19 February 2026
Reply from Richer Sounds - Brighton
Thanks for your kind review, we look forward to your next visit.
I needed advice on head phones…
I needed advice on head phones compatible with my TV .
This advice was excellent, and the head phones arrived within two days, The sound they produce is superb. Thank you for solving our problem.
18 February 2026
Reply from Richer Sounds - Brighton
Thanks for your kind review, we look forward to your next visit.
Very helpful staff an the price was…
Very helpful staff an the price was very competative.
15 February 2026
Reply from Richer Sounds - Brighton
Thanks for your 5 star review, we look forward to seeing you again next time
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