Excellent service, good price (in the sale) and very healthy plants. One small plant had less than expected top growth which I reported. However. the root system is good and should be fine. Stsff resp... See more
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RHS Plants offers a wide selection of high-quality plants and products, backed by RHS expertise to help your garden thrive. Customer satisfaction is our priority—please contact us directly if you have any issues or queries with your order, so we can assist promptly.
Contact info
RHS Plants, GU20 6LQ, Surrey, United Kingdom
- 01344 578 822
- customerservices@rhsplants.co.uk
- www.rhsplants.co.uk
A Garden Full of Summer Colour
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I was delivered the wrong plant
I was delivered the wrong plant. I emailed, I then had a polite, timely response, and was immediately sent out the correct plant.
Happy with my RHS order
The plant arrived in good time. It was a healthy and well matured plant. Communication between order and delivery was well kept.
Thank you again.
RHS replaced a damaged tree after…
RHS replaced a damaged tree after several false starts.
Plants supplied looked half dead and…
Plants supplied looked half dead and one was so pot bound I had to cut it out to plant it
Good choice on website
Good choice on website, easy to order and order was packaged very well
Fast delivery arrived in fabulous…
Fast delivery arrived in fabulous condition beautiful plants
Highly recommended
Fast delivery. Plants arrived very well packaged, healthy and in moist soil. Exactly as described.
Out of all shrubs the lupin has faded…
Out of all shrubs the lupin has faded away . That was poor when got delivered . The others ok though
Beautiful plants
The plants look strong and healthy. They were well packaged and I am delighted with them .
Its my second time ordering
Its my second time ordering, but this time I was disappointed with the plants, specifically ordered 3 of one which was meant to be compact and a bushier habit to receive 3 leggy little plants, another plant I ordered arrived just leaves and a couple already yellow and crispy. Only ordered as was very impressed first time round, but doubtful if there will be a third time, especially as a bit pricey, though don't mind if the plants arriving are good quality and as described. Can't fault the delivery, plants arrive quickly and well packaged.
Products are good. After sales better
Products are good. I'll be honest, there were some issues with delivery and some items were broken but the after sales support was brilliant. I will have no hesitation in buying from them again
You can be confidant plants will be of good quality
When buying plants from the RHS, you can be confidant they will be of good quality and perform well. Products come well packaged in paper based materials and tape, and arrive fairly quickly.
Great quality plants
I was looking up how to grow kiwis
I was looking up how to grow kiwis. The RHS website said "plant them in the Spring" so when I ordered one I assumed it would come in the Spring! But no, it arrived a few weeks later, mid-drought! "Oh, but they will have given me advice about planting at the wrong time of year" No advice or aftercare at all! Weird... And it's not that you can send back a plant...So poor kiwi is still in its little pot as I'm nervous about planting it out in the heat. Maybe it will survive...
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