REWE Reviews 

19,927
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The staff is always kind and everything is organized. There are always good quality of fruit and vegetables. The prices are affordable, and there is a wide range of healthy vegan options.

Rated 4 out of 5 stars

I do love shopping in this supermarket. I live in Köln and REWE Center’s are always the best choice for me in order to pick smth small for a lunch or for a weekly purchase for a cooking at home. So ma... See more

Rated 5 out of 5 stars

Everything was in order. I really like the cleanliness of the Shop, nice colleagues and the way the products are organized. From asking for little help to paying the money at counter, all colleagues w... See more

Rated 5 out of 5 stars

Products and price I like, only what I don’t like it’s a long queue, need just make few Kassa more, and will be great to put more bonuses in customer loyalty program!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

20K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(19,927)

10,652 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best

Best, cleanliness, friendly staff, english speaking staffs

21 March 2025
Unprompted review
Rated 3 out of 5 stars

Rewe brings beautiful Smiles …

While People share their different experiences on Rewe Every one can’t have the same opinion about this Shop, I personally have some beautiful experiences with Rewe, They keep improving their products including their packaging which gets more Attractive for customers.

27 February 2025
Unprompted review
Rated 1 out of 5 stars

I decided to invest in Bitcoin

I decided to invest in Bitcoin. I applied to a ad on Facebook and was approached by different companies offering their services, I chose Investing and started with the minimum amount. It seemed to be growing steadily and one day I was contacted by A Richard Forbes who wanted to know if I would like to withdraw money from my account. e saidI couls withdraw 20,000.00US but I would have to show that I was liquid. I only had 15,000.00 in my bank and I sent them some which he said would go right back into my bank along with the 20,000.00US This went on for three weeks. He had more excuses why I couldn"t get my money, Finally I received 6000.00+ into my account and they withdrew 600.00 which was all I had left from my original 15,000.00 the rest had been withdrawn by them. I was told not to worry and they were just waiting for the money to go through. Well I didn't have to wait long the 60,000.00 disappeared I never received a penny of my 15,000.00 back and I was left with 10.91 in my bank. I had bills due and no money to pay them with. I am 73 and live on a Government pension of 5,340.00 a month it had taken me forever to save that much money only to be scammed. My advice is do not believe anything you read on company web sites. Do not let anyone into your banking information. If you were scammed change your bank card and log in and pin numbers, Do not deal with Investing as they are not what they claim to be they are scammers.
AVOID AVOID!!!!!! However, I've received a REFUND a few days ago after contacting (M A D A C O V I ) for assistance.

17 December 2024
Unprompted review
Rated 1 out of 5 stars

REWE's Rainbow Disgrace

A disgrace to the name of supermarkets! I'm a regular shopper at REWE, and while their products are okay, I find it unacceptable that they've slapped rainbow flag stickers on all their doors.
I'm there to buy food, not to be bombarded with their stupid rainbow flag propaganda.
Until they take it down and properly apologize to their customers, I will never set foot in a Rewe again.

29 October 2024
Unprompted review
REWE logo

Reply from REWE

Hello Anonymous, we are proud to be part of a multicultural and open-minded company and always strive to ensure respectful and friendly interactions. The flags symbolize that everyone is welcome here. 🌈 We also ask you to remain respectful in your tone. Best regards, Marcel from the REWE team

Rated 1 out of 5 stars

Today I had the worst experience ever…

Today I had the worst experience ever with Rewe delivery service. I have been using it over a year and during the last weeks a driver always asked me to come down to the street to pick up my groceries. I did it two times, because I understand is a stressful job, but I cannot do it every time the driver does not want to come up to my flat. All other drivers has been coming to the flat or the building during the last year.
Today the driver called me to go down again and pick-up the groceries in the street, but due to a recent surgery I said cannot do it. Then he decided not to stop and not deliver my groceries. I called him back many times and he did not answer the phone.
I called the service center and they argued it is my fault because the driver said he called me 5 times and I did not pick up the phone. That´s completely false. I can understand is a stressful job, but is not on the customer side to solve the incompetence of the Rewe employees. If I cannot go outside, that´s why I order it online, for the groceries to come to me, not me going to the groceries. I don´t have to go to the street and pick up my groceries. Also if I don´t accept to picked it up as the drivers wants, then he decided to cancelled my delivery without even informing me. I saw from the window the track passed in front of my house.

This is unacceptable. I will never order with Rewe anymore.

18 October 2024
Unprompted review
REWE logo

Reply from REWE

Hello Juan, thank you for your review. We have already responded to your feedback in detail on the Trustpilot page of our online store. Best regards, Nicole from the REWE team

Rated 5 out of 5 stars

Rewe Frankfurt

Had a good experience with the Rewe staff in Frankfurt. When I broke a bottle of Milk on the floor, they quickly came by and cleaned it up, I didn't even have to help them.

28 April 2024
Unprompted review
Rated 1 out of 5 stars

i requested cooling off & refund…

i requested cooling off & refund request ( Reason= mindestens haltbar
is expired)

then They ignor my email.
then I went to REWE Markt München - Balanstr. 73 .(yesterday 2024 04)
They had § 223Körperverletzung.
They expulsion me . With violence Pushing my body very strongly.
I repoerted this § 223Körperverletzung.

20 April 2024
Unprompted review
Rated 1 out of 5 stars

NEVER ORDER REWE

The worst delivery service ever for the online orders.
I order Rewe, and was not delivered and from 20.03 try to get my money back without succes.
I hope someday will REWE pay my money back.
I deleted my account and finished with Rewe.
I advised to not order by them.
Bad Customer service too.

20 March 2024
Unprompted review
Rated 1 out of 5 stars

Crailshem ******* cashier

Today I was shopping in Rewe Crailsheim. A few bottles of wine, Baileys... Ready for barbeque party. At the till I was asked by cashier, yes CASHIER, to open my rucksack! By some reason she thought that I could stole something, or what!? Of cause I have started to argue and told to this person with IQ below 80 that my bag can be checked only by police officer. Now the question: what is it at all!? Shop has cameras, security... Who the F is she to ask me these questions!!!??? Nobody never ever anywhere asked me that! Never. She decided that I potential thive!? Yes she put me down in front of everybody around! I didn't ask her to show HER bag! P.S. in Ireland shop would be fined for around 15000 for desgrace in front of others. She just lucky that I was in the hurry, there were a few people behind in the Q and I spoke English. Otherwise it would end different way. Tell to your stupid cashier in Crailsheim who was beside the till at around 14:00 to do her job and do not open the mouth next time. That' the best option for her! Thanks!

2 March 2024
Unprompted review
Rated 1 out of 5 stars

REWE Muhlthal extremely rude manager

Extremely rude store manager at Rewe in Mühlthal!! Falsley accussed me and my daughter of stealing, shouted in the store on us, did not give us a chance to speak. And when he realized that we did not steal anything he did not even have the decency to apologize. They will never see me again.

17 February 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look