I am a big fan of smoothies and their products are pretty good but the main issue which is a big one is you have to call them to be able to cancel your subscription. I have tried few times and it's ta... See more
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Revive Superfoods delivers healthy, preservative-free smoothies in the most convenient format possible: frozen, ready to blend, and right to your doorstep.
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No way to Cancel subscription
There is no reasonable way to cancel your subscription. When you click to cancel on their website it states you must call their loyalty department. Then when you call the loyalty department there is an automated message saying they are experiencing high call volume and you need to call back later. The phone then disconnects. I have tried calling multiple times and get this same result. I have now sent an email them so I at least have a record of me trying to cancel in case I need to file a dispute through my credit card company. Their smoothies also do not taste good, very little taste and they came with the ingredients all stuck together to they are much harder to blend than other similar products.
Delivery of Compost
First of all, if you sign up for something online like a subscription service for smoothies you should be able to cancel online and not have to remember to call in a company during certain hours Monday to Friday to confirm a cancellation.
I didn’t expect I’d be calling this company again today when I got home to a box of spoiled smoothies, like a box full of rotting compost in my door step. I sent them a picture ( oh they don’t have a customer service phone number, only email) but they have a loyalty number, I wonder why? Hmmm. Anyhow they asked me to send pics of every smoothie, even though they were fermenting in a box of nastiness. So I took as many pics as I could and seriously it stinks. I live in Kamloops, BC, it’s usually pretty hot here. I’m pretty sure this box has been sitting for days in a warm environment before landing on my doorstep. The cups exploded because of the fermentation. So gross. I would not recommend this company. If you want something healthy and yummy go to Blume, who has great customer service.
I would not recommend ordering this…
I would not recommend ordering this product. There is very little product in the cups, 2 of them were freezer burnt? 2 days after I placed my first trial order for %50 off, they sent another order to me. After numerous emails and an apology for the confusion? they indicated it is an automatically reorder subscription? Something I did not subscribe to. This is a scam and now I have to deal with chasing them down to get my money back for somthing I did not order??????
Brutal customer service
Brutal customer service. I cancelled or deactivated the subscription before receiving an order that was processed without my knowledge. So strange.
Not Recommended. Deceptive Practices
I had a monthly subscription and 4 days after my first order arrived I received another box. This looks like deception to me. I also had a cherry pit in the first shake I tried and didn’t notice until it was blended. Now I’m apprehensive to blend more. This company makes you call to cancel. I would not recommend this service.
Fast easy efficient high protein solutions
I tried the smoothies. The online portal was easy to navigate. All of the smoothies are delicious. I really enjoy the high-protein options, and they all need to be mixed with coconut water. Fast, simple, and efficient works for me.
Terrible subscription practices
Orders can only be postponed for a maximum of one month. There are no email reminders that a new order is about to be shipped. Additionally, the cancellation process is limited to phone calls during weekdays and business hours.
Beware of REVIVE
I started a subscription a couple of months ago. My first order showed up when I was out of town, however they finally issued a credit. I wish it had been a refund. The shakes are unpleasant to drink, 4 weeks is the longest you can space deliveries and they are expensive.i canceled online Saturday BUT it isn’t confirmed until you also call!! I threw 18 of 28 in the trash. Not one of 10 blends did I like.
Love the variety and easy to manage…
Love the variety and easy to manage plans
This is the worst company for customer…
This is the worst company for customer service. Do not purchase anything from them. Full of excuses and doesn't care about anything but getting your money. Scam!!!
Placed an order
Placed an order, but when I noticed a week later that I was charged again (but for twice the amount for the same order) I tried to cancel the order the same day I was charged. They refused saying orders must be canceled a day BEFORE the charge is processed, wtf?
I’ve been ordering Revive smoothies for…
I’ve been ordering Revive smoothies for years. Very convenient and healthy. Appreciate all of the vegan varieties. Thank you! 🍒🍓🍇🍎🍑🍊🍋🍍🍌🥑🍏🥝🥭🥥🍋🟩🥬🌱
I'm so glad I gave this a try
I'm so glad I gave this a try! Great product, service, shipping!
Revive frozen Super Foods are melted when they arrive.
I have been receiving weekly, 7 Revive frozen superfoods.
Something has changed in past 3 weeks. I am receiving my weekly shipments with all 7 melted. I don't think that is healthy as they have completely melted.
I had to throw them out. Just received my weekly shipment and all 7 are completely melted.
I am canceling my orders and going to my credit card company to dispute.
No effort to keep them frozen as they used to do.
The smoothies are delicious
The smoothies are delicious, we certainly have our favourites. Very easy. Great variety
The ability to contact help is not so great
Recommend Revive add the ability to suspend the whole account vs having to go in and suspend each order. I know it’s on me to skip orders but remembering to is a pain. I’ve had boxes delivered that I was on vacation for.
I'd give negative stars if I could
I'd give negative stars if I could. I should have know better. I decided to try one box. they signed me up for a weekly subscription without indicating in any way that is what I was signing up for. I tried to cancel, and every time I get a recording telling me their business hours can be found on the last page. (1. Last page of what?, and 2. I get this message all day every day of the week!) Any business who takes my $ hostage can't be a good business, and apparently doesn't have any confidence in their product being good enough for repeat business!
The company is horrible
The company is horrible. There is NO option to cancel on the app or the website. I finally had to use the chat to cancel and then had to call to verify I was cancelling. This is a company I will NEVER order from again.
No Customer Support
I absolutely love the product but there is no way to contact any form of customer support. On average there are shipping issues with 3 out of every 10 orders. They do not care. I have received other customers orders (from a different state!) and they do not care. They will not help.
when you want to cancel
when you want to cancel , you need to call into the loyalty department? Just cancel my service?
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