Resume Valley Reviews 

83
•
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

I ordered a Linkedin Profile and I sent an updated CV to thsi company. The first draft came back as if they had not looked at my CV. Then I pointed out the errors and 2nd draft came back with the same... See more

Company replied

Rated 4 out of 5 stars

Still waiting on a response back on the LinkedIn writing they are doing. They did revisions anytime I had questions. I needed something very high-level/executive format on my resume. The resume I rece... See more

Company replied

Rated 5 out of 5 stars

Timely and Client-Friendly Resume Valley worked on my LinkedIn profile, my resume, and cover letter. I loved the layout and they were always willing to add and edit my documents many times after gi... See more

Company replied

Rated 4 out of 5 stars

The service was excellent and professional and the résumé and cover letter only took a handful of revisions. My only complaint is that my writer seemed to pull some things about me out of thin air.... See more

Company replied

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3.6

Average

TrustScore 3.5 out of 5

83 reviews

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3.6

All reviews

(83)

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Rated 5 out of 5 stars

Bryce did a wonderful job on my new CV

Bryce did a wonderful job on my new CV. It is immediately impressive when submitting my resume.

Thank you!

13 November 2019
Unprompted review
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Reply from Resume Valley

We are glad to hear that you loved the resume, K. Corbin! Thank you so much for your kind words. We at Resume Valley really appreciate clients like you for taking the time to share your experience with us. Our company works hard to meet expectations like yours. We look forward to working with you again in the future!

Rated 4 out of 5 stars

I like the job Resume valley did

I like the job Resume valley did. But i am still waiting for my cover letter i was promised.

8 November 2019
Unprompted review
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Reply from Resume Valley

Thank you for the four-star review. We are happy that you like the service we provided. Regarding your concern on your cover letter, we believe that Faye has already sent you the copy of your cover letter. Thank you again for being our satisfied client and for writing this review.

Rated 5 out of 5 stars

Im really happy I choose resume Valley…

Im really happy I choose resume Valley for its service. From the very start they were very professional and always kept contact with me to make sure they had all the information they needed to make my resume and cover letter. I would hire them again in a heart beat

17 October 2019
Unprompted review
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Reply from Resume Valley

We at Resume Valley are so grateful for the 5-star rating we received from you, Jules. As we believe that customer service is the foundation of a successful business, we continuously strive hard to provide world-class service to our dear clients. Your eagerness to cooperate for us to deliver high-quality final product is much appreciated. Again, thank you and we wish you the best of luck on your new career path.

Rated 5 out of 5 stars

I was very impressed with the resume…

I was very impressed with the resume that your representative: Julianna Hale, helped me create. I feel that she was genuinely concerned with my satisfaction of this document, as well as creating a cover letter.

Thank you,

Shawn

16 October 2019
Unprompted review
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Reply from Resume Valley

We are delighted to receive a 5-star rating from you Shawn. Resume Valley is very glad that Julianna was able to meet your expectations and provide you with great writing services. We pride ourselves in maintaining the highest quality standards for our customers. Again, thank you for the great review and best of luck to you!

Rated 5 out of 5 stars

Best service ever!!

8 October 2019
Unprompted review
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Reply from Resume Valley

Thank you for the 5-star rating and positive feedback you gave us! Knowing that a customer appreciate our services fills our hearts with great joy. We wish you the best of luck on your future endeavors. Again, thank you!!!

Rated 5 out of 5 stars

Very satisfied with the service and how…

Very satisfied with the service and how my account was handled. Nothing was left to question and the people were very professional !

6 October 2019
Unprompted review
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Reply from Resume Valley

We greatly appreciate your feedback Ronald! We, at Resume Valley are truly committed to provide you first-rate service and we are going to continue this quality service to each client we have. Thank you very much and good luck to your career!

Rated 5 out of 5 stars

Out with the old, in with the new!

Out with the old, in with the new! I'm very happy with my newly designed resume and it gives me confidence in sharing it with others. It makes me feel ready for great opportunities!

27 September 2019
Unprompted review
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Reply from Resume Valley

This review made our day, Nicole! We are thrilled that the resume we provided gives you confidence in taking great opportunities on your job search. We look forward to working with you again. Good luck.

Rated 5 out of 5 stars

Awesome Customer Experience

They did a great job with my resume. The customer service was exceptional. All my questions were answered and they aimed to please. I would recommend using them for all your resume and cover letter needs.

1 September 2019
Unprompted review
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Reply from Resume Valley

Thank you, Tanya, for giving us a 5-star rating and a positive feedback. We, at Resume Valley, are glad to know that you are satisfied with the products and services we delivered. Aside from high-quality resumes we produced, we are also committed to providing the highest quality of service to our clients. Again, thank you so much and we wish you all the best on your career!

Rated 2 out of 5 stars

I havent got a response back from my…

I havent got a response back from my last update

26 August 2019
Unprompted review
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Reply from Resume Valley

Thank you, Derek for elaborating your feedback on Bryce's work. We appreciate that you have taken the time to share your experience with us. We at Resume Valley pride ourselves in providing the highest quality for our customers. Nevertheless, we do have customers who face the same challenge as yours, but we ensure that our writers deliver first-rate resumes in alignment with what recruiters seek for in a candidate. Please note that we document all feedback and concerns to prevent them from happening again. Our apologies for the inconvenience you had.

Rated 3 out of 5 stars

The resume writer assigned did not seem…

The resume writer assigned did not seem experienced. It took multiple revisions with a great deal of rewording on my part. Response time was also slower than I would have liked. However when I contacted the company they did reassign it to a senior writer who made the changes and turned out the final product. Have submitted the final product to a few companies but have not received an interview yet. Still too earlier to tell if it is the quality of the resume or other factors.

23 August 2019
Unprompted review
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Reply from Resume Valley

We want to extend our sincerest apologies to you for all the issues that you have faced. We pride ourselves in maintaining the highest quality standards for our customers. Nevertheless, we at Resume Valley thank you for taking the time to leave us a feedback. We will strive to deliver great experiences consistently. We look forward to hearing from you. Your feedback makes us better.

Rated 5 out of 5 stars

The resume is excellent

The resume is excellent. It just takes a little bit longer to respond back to me in the message and designing my resume. However, the resume is excellent

18 August 2019
Unprompted review
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Reply from Resume Valley

Thank you for your positive feedback, Chris! We at Resume Valley are so delighted that you are satisfied with the service we have provided. With regard to the response time, we sincerely apologize. Rest assured that it won't happen again. We wish you all the success on your new career. Again, thank you!

Rated 4 out of 5 stars

Resume valley did a great job on my…

Resume valley did a great job on my resume. I felt that my linked in profile was a bit weak, but after a month I'll make it work.

16 August 2019
Unprompted review
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Reply from Resume Valley

We really appreciate your feedback. Providing top-quality service and client satisfaction is our main goal, and this would not be achieved without honest reviews from our customers. This will help us define and work on areas needing improvement. Again, thank you and we wish you good luck on your job hunt.

Rated 4 out of 5 stars

This was very helpful for me

This was very helpful for me. It helped me more to think through how I wanted my resume to transpire. I certainly would have preferred to have been able to speak with the resume writer but the phone number never worked and when they called me I was unable to get to the call unfortunately. Overall helping with the overall flow of my resume and fine tuning the layout of each bullet was helpful.

14 August 2019
Unprompted review
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Reply from Resume Valley

Thank you for your feedback! We are very glad to hear that you are pleased with the way we helped you in revamping your resume. Regarding the phone numbers that are not working for you, we sincerely apologize. Rest assured that it will be reported to the appropriate teams to ensure quality service. We wish you the best of luck with your job hunt! Again, thank you!

Rated 4 out of 5 stars

Good but not great

I think the customer support was very good.
The resume I received was too "wordy" and the writer tried to be too glorifying - which is crossing the line into resume fluff. Also, remove all detail except for company and title for jobs i had 10 years or older was odd, especially if there was relevant experience in those roles. Overall I thought the service was good but since I had to rewrite and flow copy I do not believe it was worth $99.

8 August 2019
Unprompted review
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Reply from Resume Valley

Thank you, Dana, for your honest review and for bringing up this situation to our attention. I, on behalf of everyone at Resume Valley, would like to apologize for any inconvenience we may have caused you. Please understand that your situation was an exception. As proven in our other reviews, we are known for delivering high-quality resume that meets the industry standards. With a main goal of providing each of our client with a resume that will secure interviews, it is unfortunate to hear that your experience with us didn’t match your expectations. We can’t fix the past, but you have my personal commitment to guide our writers to improve even more. Until then, please accept my sincerest apologies.

Rated 5 out of 5 stars

They communicate right away

They communicate right away. They did an excellent job on my resume.

24 July 2019
Unprompted review
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Reply from Resume Valley

Thank you for your positive review Kim! It has been a pleasure serving you and we're glad that you are satisfied with our service. It is our goal that you are always happy with what you bought from us. We certainly look forward to working with you again in the future

Rated 3 out of 5 stars

I have received a lot of attention to…

I have received a lot of attention to my resume. However I have not been asked for an interview.

17 July 2019
Unprompted review
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Reply from Resume Valley

Thank you for taking the time to leave us your feedback. We are so delighted to hear that the resume that we created draws a lot of attention. On the other hand, upon knowing your concern about not getting an interview, Resume Valley would be glad to assist you in reassessing factors affecting your job hunt. You may reach and call our Support Team once again to hear more about your experience, so that we can use your valuable feedback to deliver an even better service next time.

Rated 3 out of 5 stars

I feel that the resume writer did… an ok job.

I feel that the resume writer did listen to my requests. But initially just took my own verbiage and put it on a resume template. There were 5 revisions in total, so I’m happy for the unlimited revisions that came with the offer. I’m happy to have an updated resume, but I was expecting more.

16 July 2019
Unprompted review
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Reply from Resume Valley

Thank you for taking the time to share your thoughts. We appreciate your honest feedback about your experience. We will provide your review in follow up with the team to ensure that we will all work hard to make our service even better. We look forward to working with you again in the future.

Rated 4 out of 5 stars

They were very professional and…

They were very professional and understood what type of job I am looking for! Thank you for your hard work.

9 July 2019
Unprompted review
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Reply from Resume Valley

Thank you for your feedback on our services and for giving us a four-star rating. We sincerely appreciate your insight because it helps us build a better customer experience and continue providing quality resumes for our clients.

Rated 5 out of 5 stars

Amazing

They were amazing and help me out a lot with my resume

27 June 2019
Unprompted review
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Reply from Resume Valley

Thank you for rating us so highly, Milton! It brings us great joy to learn you appreciate our services. We wish you the best of luck on your future endeavors.

Rated 5 out of 5 stars

Wow is all I can say absolutely over…

Wow is all I can say absolutely over the top in all aspects.

17 June 2019
Unprompted review
Resume Valley logo

Reply from Resume Valley

Thank you so much, Jose, for giving our service a 5-star rating! Our team is glad to receive such feedback. We wish you the best and success on your new career!

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