Terrible service. Left us in the lurch.
Marc was asked to support with a pigeon problem we were having on our balcony. He suggested, at the time, what I thought was a great solution - a wire on the rails - rather than netting. It turned out to be a bluff and, not a detterent at all. The pest were sitting on the wire and it served no purpose.
When I asked him to come and resolve this, he stopped being helpful and started to be very terse on emails - blaming the occupants, me, and other providers for the solution no longer working. In the end, he stopped replying to me completely and never attended again to resolve the problem. We ended up going with another professional firm (Saxon Pest Management) instead to get this done.
What was most challenging was Marc's demeanour when we were asking him for solutions. He simply stopped wanting to help despite other's health deteriorating. I gave him the opportunity to resolve this before writing this review, but received no response, and so I feel compellted to share this so that others do not have the same horrible experience we encountered.
I would avoid all contact with Res Pest Control (which incidentally is marketed so, but has no relationship with the London Borough of Redbridge).
