Extremely disappointing experience with Residenz
Our experience with Residenz was extremely poor. The way the company conducted business with us was unacceptable, unreasonable, and down right abusive. After approving our application and telling us we could have an available room in one of their accommodations, they turned around at the last minute and said they'd given the room to someone else, the day before we were meant to move in. We were subsequently left high and dry with no accommodation, having paid an application fee and having been told we had a room. This is no way to conduct business with customers, and we are shocked that a company can treat perspective customers like we were treated. Don't bank on having accommodation, until you've actually moved into one of their rooms!
20 September 2018
Unprompted review