The bowl I ordered arrived chipped. I'm fairly convinced it wasn't chipped in transit. It took ages for the seller to send the replacement. At no point did the seller apologise for the inconvenience.... See more
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See what reviewers are saying
Fantastic experience, earning 5 stars! I was hesitant due to mixed reviews (3.6 average when I checked), but ordered replacement plates for my favourite set. Shipping to the Channel Islands was dela... See more
I recently purchased from REPLACE YOUR PLATES several Lucerne dinner plates to make a complete set. I ordered online and was given a delivery date. Sure enough the plates arrived on the said time, bot... See more
I found Replaceyourplates by chance and searched their site to replace some favourite coffee cups that had got broken...and there they were, so I ordered them and they arrived promptly, well packed an... See more
Company details
Information provided by various external sources
Discontinued Replacement CHINAMATCHERS in Duchess Colclough Broadhurst Meakin Royal Albert Noritake wessex collection
Contact info
United Kingdom
- www.replaceyourplates.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Unfortunately the items I ordered took…
Unfortunately the items I ordered took weeks to arrive. Their quality, once they arrived was very good however and they arrived well and safely packed
Still not received the plates despite…
Still not received the plates despite phoning the sellers and being promised another delivery. Not very happy at all
Great service
Sadly most of my crockery was broken on…
Sadly most of my crockery was broken on arrival.
Great service
A very good reliable service. I have used Replace my plates a few times and have been impressed with the personal service given . My replacements have always arrived safely and intact . I highly recommend the service.
I found Replaceyourplates by chance and…
I found Replaceyourplates by chance and searched their site to replace some favourite coffee cups that had got broken...and there they were, so I ordered them and they arrived promptly, well packed and an exact match with my existing cups.
Excellent service
Excellent service at a reasonable price. Plates delivered promptly, exactly as described. Happy customer. Thank you.
Still haven’t received them !!
Still haven’t received them !!
12/10 still waiting !

Reply from Replaceyourplates
Great range of products and prompt
Great range of products and prompt, personal service.
Never received product or refund
Made an order in august and never received the product. At first I didn’t get any confirmation e-mail. I asked for an update and got an e-mail a couple of days later. A later got an e-mail telling me a package was sent, but it didn’t work to track it. When I turned to the company after a couple of weeks they told me they had some personal problems with being ill for some time but they were going to look in to it. I still haven’t gotten the product almost two months later or a refund. I can now see here this has happened to a lot others as well. Horrible. If you bye anything here it seems to be a lottery if you loose your money and get scammed or if you get anything.
(Sorry about the poor English..)
No issues
Plates arrived in good time, in perfect condition and well packaged. Would use again
Refund received
Following my recent review, I can report a full refund has now been received. The agent claims that he and members of his family have been ill and this delayed the refund being made. That may be so, but does not excuse the considerable amount of time that elapsed, beforehand, especially as delivery was expected within 3-5 days notified on 4 August.
I haven't received my plates yet
I haven't received my plates yet. I was pleased that you are trying to get the plates that I want for me.
I ordered some plates during the early…
I ordered some plates during the early lockdown which were sent to me very speedily and received them in time for the birthday present that they were intended for.
The person I dealt with was most polite and very helpful. The goods are excellent quality too, and are quite difficult to find elsewhere. They were also reasonably priced.
Great service
Got everything we ordered and with little delay depite Covid
Great service
good to complete the set - again
There was a bit of a delay over delivery but the plates were securely packed and arrived safely , we are pleased to have been able to make up for a few accidents over the years
Great service
Great service. My replacement item arrived well within the due date, well packaged and in great condition. Thanks.
Excellent Service!
The title says it all, plate packaged really well, good quality item and quick service!
Excellent service and prompt delivery
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