I saw a lot of mixed reviews on this company but I decided to give it a try, and it was totally worth it. My Pixel 8 Pro screen had the dreaded green tint and kept turning off and I ordered one of the... See more
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Paid for USPS ground advantage shipping. Instead, they used a cheaper (and arguably much less reliable) option - OnTrac. The package was supposed to be delivered in 3 days or less, instead it took nea... See more
Got a s21+ oled screen that no matter how much I factory reset or reinstalled parts it wouldn't function properly. So now I'm stuck with a piece of crap property because they want me to pay shipping t... See more
$270 for "genuine" Samsung S20U screen/glass/touch, nothing showed up. FEDEX number generated, 3 days later nothing. Called, phone line doesn't work, doesn't even ring. Chat person was friendly a... See more
Company details
Information provided by various external sources
RepairsUniverse.com is the leading online provider of replacement and repair parts for today's smartphones. We carry replacement LCD screens, digitizers, etc for Apple, Samsung, HTC, Motorola, LG, Nokia and BlackBerry
Contact info
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Thanks for delivering all the way up to…
Thanks for delivering all the way up to the top floor of my building
Quality of the parts is amazing.
I had a flawless experience with…
I had a flawless experience with Repair Universe
I cannot find one fault with them
Reasonable and affordable prices
Excellent service
Excellent service, the products were received in great condition and amazing quality.
Scam; horrible customer service.
I ordered a display replacement for an iPad from this company; they sent a defective one and refused to accept a return or exchange. Their email and phone customer service was also very passive aggressive and unprofessional. They refused to acknowledge the product was defective and continued to state that their decision to not compensate me was final.
Total waste of $100 some dollars. Do not buy any expensive replacement parts from here. You’re much safer off buying from ifixit.
Disgrace of a company
Disgrace of a company, charged me for items I didn’t receive, never ordering again
I received defective LCD screen
I ordered a LCD screen and digitizer for my iPad and the screen they sent me when I connected it was defective. I emailed them, sent them images showing that the old screen was cracked and worked but the new one was just showing white lines. They sent me info to return the screen but then denied the return because it was damaged. That’s the reason I was returning it is because it didn’t work. Makes no sense
Bad Company
I ordered a display for my phone and they sent me the wrong one. They charged me $11.00 for restocking and I had to pay $8.00 to ship the part back. What a bad business, I lost $19 because they have a badly programed website. Save your money and don't buy from them
Order # 504182 I have ordered a few times and my…
I have ordered a few times and my orders always arrived on time. I have always had a good experience whenever I shop on RepairsUniverse.com.
Worst customer service
Worst customer service. I ordered a glass screen for my iPad air and when it was shipped the screen had scratches all over it and when you contact them about a replacement they want you to ship it back to them and you have to pay for shipping to them and then they will charge you to ship your replacement. By the time you pay all that you just paid for another screen. DON'T BUY ANY PRODUCTS FROM THEM.
I don't want to give them one star
I don't want to give them one star. I ordered a replacement screen for my Stylo 4 g they sent me one that was broken. I called them the same day and let them know I was mailing it back.sent them the tracking number three days later they send me a email telling me they cannot refund my money because the screen was cracked. They told me to file a claim with the postal department. I asked them to send me a picture of the broken screen and they can't. I spent $34 and I'm very upset I had to pay $5 for shipping it here and $9 to ship it back. That's $43 that they think they're going to get away with. I will be putting in a claim with PayPal. Very dysfunctional. I would never use this services again. They are CROOKS...
Order # 503596 Service is very quick and easy
Service is very quick and easy. I will shop again and I will recommend them to other persons since I know a few persons who shop online.
Order # 503586 The only place that I could find parts…
The only place that I could find parts I needed for affordable prices. The shipping time was just marvelous!
Order # 502615 Repairs Universe is as fair and…
Repairs Universe is as fair and straight forward as can be. No hidden fees, you pay what you see at checkout. Order goes through at first attempt. Information entered on their site is secured. Shopping is hassle free.
Problems with shipping. But quick refunds.
Ordered parts from them and specified Priority 2-Day. The order was "shipped" that day, but it stayed in USPS awaiting item for 10 days. They stated that the USPS was the hold up, but even with COVID, there isn't a 10 day backlog. At least they were quick in responding to my PayPal dispute and fully refunded the charge.
Order # 502551 Very good seller
Very good seller. Everything was fine. The entire experience was an amazing one. I can't complain about anything.
Order # 502529 I love the quality of their products…
I love the quality of their products and most of all, I love, love, love their prices. I love Repairs Universe. They're just the best.
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