We went to pick up our rental car in Malaga, Spain, at the airport. After waiting half an hour with a ticket nothing happened. When we asked a staff employe she answered; "it is not going to work th... See more
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We had wonderful holiday in Croatia and one of the most stress free moments came when we collected and dropped off our hire car from last minute car hire at pula airport. The staff were very friendly... See more
Company replied
For a three week holiday in Croatie we had a Last Minute Rental car throught the Dutch ANWB services including all insurences. The price was one of the lowest and no extra costs. Fairly new medium co... See more
Company replied
Our flight was delayed by 30 mins and as such were late for pre booked car hire pick up in Pisa. Our booking was cancelled and put down as a no show even though we were in the airport and their office... See more
Company details
Written by the company
Rent a car LAST MINUTE, 10 years with you in Croatia. Car rental offices Split, Zagreb, Dubrovnik, Pula, Zadar, Sibenik, Rijeka, Pula. Choose a rent a car №1 in Croatia.
Contact info
Ulica kralja Stjepana Držislava 6, 21000, Split, Croatia
- www.rentacarlastminute.hr
3.3
Average
105 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 27% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Last Minute Rent a Car - Croatia
Hi Fani,
We are so sorry to hear that you are not satisfied with the provided service. We kindly ask you to
send us your reservation details on e-mail address: customerservice@rentacarlastminute.hr so that we can take a closer look at your reservation and assist. We appreciate your opinion and we will do our best to solve your complaint.
Kind regards,
LMRAC
Rent a car in Split airport
We hired a car ( polo ) in Split airport. We got a opel astra diesel as upgrade. Was really a very good car; I loved it.
The only minuspoint: The fueltank was halffull instead of full=full.
The rest was just fine, nice and friendly people!!
9 November 2019
Unprompted review
Reply from Last Minute Rent a Car - Croatia
Hi P.M.,
Thank you for choosing Last minute rent a car. We are glad to hear that you had a great experience with renting a vehicle in our company. We always try to provide our clients with the best service and one of them is an upgrade whenever there is an opportunity. We do not have full-full policy about the fuel and that is the reason your fuel tank was up to half full. It was pleasure to have you as our client and we hope to meet you again.
Kind regards,
LMRAC
Everything perfect
Everything perfect
Staff lovely and very helpful. Car new, well equiped and clean.
5 September 2019
Unprompted review
Reply from Last Minute Rent a Car - Croatia
Hi Igor,
thank you for a 5 star rating and your kind words, we appreciate it.
It was a pleasure to have you as our client and we hope to meet you again,
Kind regards,
LMRAC
If I could give this company zero stars…
If I could give this company zero stars I would. They give me a car with major scratches on all corners. Damage report checked in dark. Apparently minor scratch not on damage report and charge 180 Euros because police report had not been obtained. Of course there was no police report - there was no new damage. Absolute classic scammers I’m afraid. On top of this they leave keys for other car in my car and come chasing me up Croatia to rectify their mistake. Choose another company.
10 August 2019
Unprompted review
Reply from Last Minute Rent a Car - Croatia
Dear Porlock,
Thank you for your review.
We take our client`s concerns seriously so please send us your reservation details so that we can take a closer look at your reservation and assist. You can contact us on our customer support e.mail address: reservations@rentacarlastminute.hr
Looking forward to your answer.
Kind regards,
LMRAC
I rented EDMR size (VW polo or…
I rented EDMR size (VW polo or similiar) from Split and returned the car at Dubrovnik. Staff was very friendly and I got a free upgrade (Polo -> Grandland X). Price was exactly as we discussed, and I got cross border permissions at the start of rental. Only thing that they forgot to mention was that if I return the car early at Dubrovnik, where could I return the keys. I called to local office around 20.30 and they guy answering the phone was clearly off-duty (I heard kids noices at background) but he still rushed to the office to receive the car. I left decent tip to him as a thank you for your service. Overall very good, would rent again.
10 July 2019
Unprompted review
Reply from Last Minute Rent a Car - Croatia
Hi Antti,
thank you so much for a great review, we appreciate it.
We are glad that you have chosen our company for your travel, and we would be glad to meet you again. Our team is always doing its best in order to provide the best service possible, and we are glad that the overall experience with our company is very positive.
Kind regards,
LMRAC
Top service
Top service
Great car free upgrade nice people we had a great vacation thank you
Family Jurgens
13 June 2019
Unprompted review
Reply from Last Minute Rent a Car - Croatia
Hi Family Jurgens,
thank you so much for taking the time to leave this excellent review about our service.
We are doing our best to provide a great experience to our customers, and we are glad that we have managed to exceed your expectations.
We’re here for you anytime.
Kind regards,
LMRAC
Worst experience ever
Worst experience ever. I have used all over the world car rentals and they are the worst by far. Be prepared to pay after returning the car extremely high fees. Real pirates
27 October 2018
Unprompted review
Last minute rent a car - be careful of fake damage allegations
We hired a car from Last Minute Rent a Car Zadar and were appalled and disappointed to find they claimed we had damaged the car and showed us pictures of scratches underneath the front bumper. We are always careful with hire cars as we know their reputation, not to mention we're driving our children so don't drive like idiots anyway. I also take photos when I pick up and drop off but hadn't thought to photograph underneath the car. Expect they've stung lots of people with the same vehicle and same scratches. Be wary if you use this company. We won't use them again.
3 December 2017
Unprompted review
Last Minute Rent a Car in Split - restoring my faith in car rental companies.
Last Minute Rent a Car in Split, Croatia have restored my faith in car rental companies. The service at Split airport when we arrived was superb. No queues (which could not be said of the big companies) and a very friendly personal greeting from the nice representative. We received an upgrade and were very comfortable indeed. The true measure of a company is how they handle issues. We got a puncture during our visit and they handled it brilliantly. Very communicative and attentive. Well done guys for providing such a first rate service!
15 July 2017
Unprompted review
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