Remove My Car Reviews 

3,858
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 137 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly and helpful staff members who ensure that vehicle collections run smoothly and on schedule. Consumers highlight the transparent quotation system and appreciate receiving competitive offers for their unwanted vehicles. Furthermore, many people are highly satisfied with the swift payment transfers deposited directly into their bank accounts shortly after pickup. However, some people mentioned experiencing frustrating delays when waiting for their money and dealing with unhelpful customer service representatives. A few reviewers also noted unexpected last-minute price reductions and discrepancies regarding the final guaranteed quotes upon vehicle collection.

What people talk about most

Service

Consumers find service to be positive, highlighting efficient processes and prompt collection times.... See more

Payment

Users describe positive interactions with payment, noting that funds are consistently transferred promptly.... See more

Staff

People report positive experiences with staff, highlighting polite, friendly, and efficient drivers who... See more

Price

Customers consistently note positive experiences with price, highlighting that they received competitive and... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, showing a wide range of differing experiences.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My experience couldn't have been any better. I put the details on the website and was given a competitive quote which I accepted. The dealer contacted me promptly and arranged a suitable collection ti... See more

Rated 5 out of 5 stars

Always worth googling prices for “vehicle collection”. Remove My Car - gave the best Quote, agreed the amount and the collection of the vehicle was arranged.Payment into my bank account was duly re... See more

Rated 5 out of 5 stars

Arranged for my old Landy to be removed due to continued expenses. The process are seamless, no hassle, always kept well informed as I only had certain days available, also no hassle regards picki... See more

Company replied

Rated 5 out of 5 stars

Twice I have had to have my car removed due to them breaking down and Remove My Car have been fantastic both times! Instant quotes, clear communication and really helpful when I had any concerns or qu... See more

Company replied


Company details

  1. Vehicles & Transportation

Written by the company

Remove My Car is one of the leading Scrap Car Networks quoting instantly online for Scrap and Salvage vehicles. With over 10 years experience in the industry, we're here to ensure you get the very best price for your unwanted car.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 7% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(3,858)

126 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service…

It was such a smooth and very quick process. I filled out the form on Thursday teatime and it was picked up very early the next day. The gentleman that came was lovely and very polite . The money was transferred that day.
A*****

1 August 2025
Unprompted review
Remove My Car logo

Reply from Remove My Car

Thank you, we are glad to hear everything went smoothly as it should! Thank you for taking the time to leave feedback too.

Rated 5 out of 5 stars

Great company.

Great company.

They are quick, to the point, good instructions and very punctual.

5 August 2025
Unprompted review
Remove My Car logo

Reply from Remove My Car

Thank you for your feedback and 5 star rating.

Rated 5 out of 5 stars

Very efficient service

Very efficient service, great phone and email communication. Really friendly pick up driver. Very prompt payment...Whats not to like.

25 July 2025
Remove My Car logo

Reply from Remove My Car

Thank you for your feedback and 5 star. Much appreciated and thank you for choosing us!

Rated 5 out of 5 stars

Easy and quick

Friendly staff and an easy, quick transaction, paid more than others and the money arrived very quickly. I missed an important email and rather then dropping the job they rang me up.
It was sad to see my old one go but they made it all very smooth

29 July 2025
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Reply from Remove My Car

Thank you very much for your feedback. We are pleased to hear it!

Rated 2 out of 5 stars

Disorganised and frustrating experience — only use if you have lots of time to spare

I received a good initial offer for my car from Remove My Car and arranged a collection date with a wide window (anytime between 7am and 5pm). At 4:30pm that day, the driver called to say he was still 20 miles away doing another pickup and would come after that. By 5:30pm, he called again to say he’d run out of time and collection would be postponed to the following day.

The next day around noon, the company contacted me to cancel again and rescheduled for Thursday. On Thursday, the driver called around 1pm saying he was at the garage and asked where I was — but he was at the wrong branch. He claimed I’d sent the wrong postcode (I double-checked — I hadn’t). He then said his transporter couldn’t fit under a nearby bridge, so I sent him alternate directions that avoided it (he was only 4 minutes away). He never showed up.

I called the office, who said the dispatch team had scheduled collection for Friday. On Friday, someone called to "arrange collection" — I explained dispatch had already confirmed that day. I was then told they couldn't collect and it would now be Monday.

On Monday, a driver finally arrived, completed the paperwork, and took the car. The original offer was honoured, but not without cost: I had taken multiple days off work, endured three failed collection attempts, and dealt with inconsistent communication and what felt like dismissive support. Though apologies were offered, they felt hollow.

In short: if you want a good price and have plenty of free time and patience, they might be worth considering. Otherwise, I wouldn’t recommend them.

28 July 2025
Unprompted review
Remove My Car logo

Reply from Remove My Car

Hi Paul,
We have sent a request in reply to your feedback so we can look into this for you. So we can locate you on our system, please reply with your reference or vehicle registration number.
Thanks
Remove My Car Team

Rated 5 out of 5 stars

Brilliant company stress free

Had a brilliant experience with this company I was very happy got paid straight away can not fault them I was very weary as some of the other reviews wasn’t good but they were really friendly and helpful and I would definitely recommend them 5* company

25 July 2025
Unprompted review
Remove My Car logo

Reply from Remove My Car

It is great to hear the process was seamless for you! Thank you for your feedback and 5 star.

Rated 5 out of 5 stars

Great service at every stage

Great service at every stage: a quick and fair valuation with the car collected shortly after. The representative was punctual, efficient and friendly and the money was transferred to my account on the same day as promised. I appreciated the follow up courtesy email as well. Overall excellent customer service and would recommend.

10 July 2025
Unprompted review
Remove My Car logo

Reply from Remove My Car

Thank you very much for your detailed feedback! It is great to hear the process was seamless for you! Thank you for recommending Remove My Car. Much appreciated.

Rated 5 out of 5 stars

All worked very efficiently and…

All worked very efficiently and smoothly. I got a small amount of money for a car I thought I would have t o pay to be removed.

22 July 2025
Unprompted review
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Reply from Remove My Car

We are glad to hear it. Thank you for your feedback. Very much appreciated!

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Best price offered,kept me well informed. Collected the car quietly with no fuss. Full amount of offer transferred to my bank the next day. I fully recommend Remove My Car.

18 July 2025
Remove My Car logo

Reply from Remove My Car

Thanks for sharing your experience and for recommending Remove My Car. Very much appreciated!

Rated 1 out of 5 stars

❌ Avoid Remove My Car

❌ Avoid Remove My Car – Absolute Shambles 🚗💥

Honestly, steer well clear of Remove My Car. I handed over my car expecting a hassle-free service, but what I got was nothing short of a nightmare.

🔹 No proper paperwork or confirmation.
🔹 They didn’t inform the DVLA like they said they would.
🔹 Left me to deal with all the admin myself – risking fines and penalties.
🔹 Had to sort everything on my own just to stay on the right side of the law.

What’s meant to be a simple collection turned into a right mess. No communication, no accountability. If you value your time and don’t want the stress, go elsewhere. This lot are not serious.

#RemoveMyCar #CarScrapFail #DVLA #LondonDrivers #BadService #RealReview

22 April 2025
Unprompted review
Remove My Car logo

Reply from Remove My Car

Hi,
We have sent a request in reply to your feedback so we can look into this for you. So we can locate you on our system, please reply with your reference or vehicle registration number.
Thanks
Remove My Car Team

Rated 4 out of 5 stars

Car removal

My old car was removed without me having to take a day off work(as it was a day in the week). After following the email instructions, the job was done, swift & quick & I received the full amount that was quoted.

9 July 2025
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Reply from Remove My Car

Thank you for the feedback!

Rated 4 out of 5 stars

Easy to organise and good service

Easy to organise and good service. Only reason for 4 stars is they couldn’t collect for a couple weeks - otherwise good, simple and easy. Definitely recommend.

14 July 2025
Remove My Car logo

Reply from Remove My Car

Thank you for taking the time to share your experience, we appreciate it.

Rated 5 out of 5 stars

Prompt removal

Contacted them and they removed car same day, man was really nice.

14 July 2025
Remove My Car logo

Reply from Remove My Car

Thank you for your feedback. Much appreciated and thank you for choosing us!

Rated 5 out of 5 stars

They did exactly what they said

They did exactly what they said, the car was picked up on time, the funds were transferred on time. Everything was explained and followed through to the letter. Would highly recommend.

9 July 2025
Remove My Car logo

Reply from Remove My Car

Thanks for sharing your experience and for recommending Remove My Car.

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