My experience couldn't have been any better. I put the details on the website and was given a competitive quote which I accepted. The dealer contacted me promptly and arranged a suitable collection ti... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Always worth googling prices for “vehicle collection”. Remove My Car - gave the best Quote, agreed the amount and the collection of the vehicle was arranged.Payment into my bank account was duly re... See more
Arranged for my old Landy to be removed due to continued expenses. The process are seamless, no hassle, always kept well informed as I only had certain days available, also no hassle regards picki... See more
Company replied
Twice I have had to have my car removed due to them breaking down and Remove My Car have been fantastic both times! Instant quotes, clear communication and really helpful when I had any concerns or qu... See more
Company replied
Company details
Written by the company
Remove My Car is one of the leading Scrap Car Networks quoting instantly online for Scrap and Salvage vehicles. With over 10 years experience in the industry, we're here to ensure you get the very best price for your unwanted car.
Contact info
Wiltshire, United Kingdom
- 0330 159 1588
- info@removemycar.co.uk
- www.removemycar.co.uk
4.5
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 7% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Experience
The whole process went very smooth from the initial contact and online quote to the collection of the vehicle. The collection was well within the time frame stated with a very polite and helpful member of the team who gave me a receipt, filled in and gave me my part of the V5C and informed me that the money would be in the bank account by 6pm which it was. All in all a pleasant experience.
28 May 2025
Unprompted review
Reply from Remove My Car
Thank you, we are glad to hear everything went smoothly as it should! Thank you for taking the time to leave feedback too.
Very happy with the service and the…
Very happy with the service and the driver was courteous and on time to collect my car and above all the money was in my bank acct within 2 hours after the collection 👍
Baljinder Samra
27 May 2025
Unprompted review
Reply from Remove My Car
Thank you Baljinder, It's very good to hear! Thank you for taking the time to leave feedback.
payed the best price for my car
payed the best price for my car, friendly customer service and a decent guy who picked up my car
30 May 2025
Reply from Remove My Car
Just what we like to hear! Thank you so much for the feedback.
Very helpful and friendly guy who came…
Very helpful and friendly guy who came and took the car. No hassle at all and money was paid into my account the next morning.
27 May 2025
Reply from Remove My Car
Thank you for taking the time to share your experience with Remove My Car , we appreciate it.
A good fuss free service
A good fuss free service
Quick response and worked well for me
Thanx
29 May 2025
Reply from Remove My Car
Thank you for your feedback and 5 star rating.
Very poor service, company lies
Would not use this company they offered a quote of a Friday then prices changed by the Monday and used every excuse as to why they could not collect blaming collection team, so I tried another vehicle the day after they told me they were not collecting and had a phone call straight away from collection team to arrange collection but they just didn’t want to honour the price of the first car, have all screenshots and proof from chats with them etc
23 May 2025
Unprompted review
Reply from Remove My Car
Hi,
We have sent a request in reply to your feedback so we can look into this for you. So we can locate you on our system, please reply with your reference or vehicle registration number.
Thanks
Remove My Car Team
Van removal
Came and removed it so easily and very easy to deal with. Was all done in no time at all.
23 May 2025
Unprompted review
Reply from Remove My Car
Great to hear! Thank you
Very easy to deal with
Very easy to deal with. Best price I could find. The person that picked up the car was a pleasure to deal with.
24 May 2025
Reply from Remove My Car
Thanks Graham for your feedback and 5 star rating 😊
Lovely professional service
Easy to use the system and quick and efficient contact. Lovely professional service.
22 May 2025
Reply from Remove My Car
Thank you for your feedback. Much appreciated.
Fine
Liaison with local garage was fine although it was a bit mean to knock more money off for a missing battery. Pick up was quick and communication that they were on their way was useful. Transfer of money was quick and no hassle in my bank next day
22 May 2025
Reply from Remove My Car
Thank you for sharing your feedback , we appreciate it.
A positive experience
Most competitive price for scrap car in the area and Benfleet scrap metal company turned up on time on the date arranged. First time I’ve had a scrap car collected and couldn’t ask for more. Remove my car phoned on the day after the car was collected to see if it had been collected and I confirmed it had been and I had been paid the agreed amount . All in all a very positive experience.
19 May 2025
Unprompted review
Reply from Remove My Car
Thank you for your feedback. Much appreciated and thank you for choosing us!
Impeccable service
The service from the breaker was impeccable, (apart from being just a little later than originally stated). The chap doing the pick-up was friendly, helpful and competent. Their payment by bank transfer came through quickly and in full. I could not have asked for better.
19 May 2025
Unprompted review
Reply from Remove My Car
Thank you for sharing your experience, glad to hear everything went smoothly. Much appreciated and thank you for choosing us!
DO NOT USE. No payment & poor communication
Awful company - do NOT use!
Still waiting for payment and poor communication.
They were meant to collect it on Friday and never showed up, no message or anything. Then Saturday afternoon someone arrives to take the car, again no message from the company to tell me this was happening.
Anyway, it has now been nearly 2 weeks and they have still not payed me for the car, despite me chasing them daily.
As I was getting nowhere with them, I asked for the accounts department contact details which I was then given a fake email address that doesn’t work.
I’m very concerned that I will never see my money despite them having taken my car over a week ago now.
20 May 2025
Unprompted review
Reply from Remove My Car
Hi Lauren,
We have sent a request in reply to your feedback so we can look into this for you. So we can locate you on our system, please reply with your reference or vehicle registration number.
Thanks
Remove My Car Team
TOTAL TIME WASTING COMPANY,THEY BOOKED ON 17/5/2025 THEN AGAIN ON 19/5/2025 ON BOTH DAYS THEY DID NOT TURN UP TO PICK UP MY CAR !!UNBELIEVABLE SCUMBAGS. IN THEIR WEBSITE ITS ALL FAKE REVIEWS !!
TOTAL TIME WASTING COMPANY, ALL FAKE REVIEWS ON THEIR WEBSITE TO GET MORE CUSTOMERS, ON 17/5/25 & 19/5/25 THEY BOOKED MY CAR TO BE PICKED UP BUT NO ONE CAME !! WHAT A SCUMBAGS.
DO NOT WASTE YOUR TIME AND BOOK, THEY WILL NOT TURN UP, THEY 100% COW BOYS FROM HELL ...
19 May 2025
Unprompted review
Reply from Remove My Car
Hi,
We have sent a request in reply to your feedback so we can look into this for you. So we can locate you on our system, please reply with your reference or vehicle registration number.
Thanks
Remove My Car Team
Extremely good service
Extremely good service! The process was clear and straightforward and no hassle.
15 May 2025
Reply from Remove My Car
We are glad to hear it. Thank you for your feedback.
Remove my car and Mainline Salvage.
Perfect, easy to use, what you see in seconds is what you get.
No hidden charges etc. No
'silly questions'. Collection arranged to suit me. All went exactly as they said.
My vehicle was collected by Mainline Salvage, they also were perfect. What l thought might be traumatic was simple , honest and l can only highly recommend remove my car and Mainline Salvage.
9 May 2025
Unprompted review
Reply from Remove My Car
Thank you very much for your detailed feedback! We have shared with our collection team and it is great to hear the process went smoothly for you!
GREAT COLLECTION BUT STILL NO PAYMENT
My car was collected Monday morning 7.30am and the service was prompt, efficient and friendly, however it’s now Thursday lunchtime and still no payment received
How are some of the below experiences receiving their payments within 1 hour and I am still awaiting mine 4 days later
NOT HAPPY
15 May 2025
Unprompted review
Reply from Remove My Car
Thank you for your feedback. We will look into, and monitor the payment processing times in your area. Thank you
Quick response easy too deal with happy…
Quick response easy too deal with happy all round thank you
6 May 2025
Unprompted review
Reply from Remove My Car
Thank you for your feedback. Much appreciated and thank you for choosing us!
Excellent friendly service
Excellent friendly service. Good value for my car and I recommended this company.
9 May 2025
Unprompted review
Reply from Remove My Car
Thank you, we are pleased to hear everything went smoothly as it should.
They gave me a price ,which I thought…
They gave me a price ,which I thought was very reasonable and within a couple of days car was picked up,stress free
9 May 2025
Reply from Remove My Car
Thank you for the 5-star review. Your feedback is greatly appreciated.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.