Remit2India Reviews 

3,454
TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

Unable to login to account or contact customer care. No reply to emails and the telephone number doesn’t work. No customer care available?!

Rated 5 out of 5 stars

Remit2India is a very good online portal to transfer money to India. Security wise is very good and will give you good guidance if you're transferring big amount. Special thanks to "Abdul Rauf" who d... See more

Company replied

Rated 5 out of 5 stars

Excellent customer care by Naveen Bachwani. Naveen went above and beyond to get me the best possible rate. He stayed on the phone for the entire time to walk me through the process and waited for the... See more

Company replied

Rated 5 out of 5 stars

Pratik is one of the finest officers with remit2india. He helped us redeem my wife's referral bonus which was denied and declined by a few other officers earlier. My wife was upset with their services... See more

Company replied

Company details

  1. Money Transfer Service

Information provided by various external sources

Pioneering online x-border remittance service launched in 2001. Changed the way diaspora sent money back home and also chosen for several awards & accolades including ‘World’s No.1 Independent Online Remittance Portal’, ‘Brand Leadership Award’ etc.


Contact info

4.1

Great

TrustScore 4 out of 5

3K reviews

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No recent history of asking for reviews

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4.1

All reviews

(3,454)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service Provided by Pratik S

Excellent service Provided by Pratik S. Very efficient and prompt service. Pratik answered all my questions patiently and gave appropriate advice, very good to deal with - highly recommended.

3 January 2020
Unprompted review
Remit2India logo

Reply from Remit2India

Thank you, Kunal, for your kind words. It's feedback like yours that motivates us to provide even better services. 😊

Rated 5 out of 5 stars

Attractive benefits

3 January 2020
Unprompted review
Remit2India logo

Reply from Remit2India

Thank you, Vijay, for your kind words. It's feedback like yours that motivates us to provide even better services. 😊

Rated 1 out of 5 stars

Their customer service is the worst

Their customer service is the worst. Their Relationship manager Anitha intentionally cut off the call while I was talking. That's rude. The call was 3 to 4 mins long. She doesn't have basic patience. I don't don't why such people are recruited into customer service.

3 January 2020
Unprompted review
Remit2India logo

Reply from Remit2India

Hi Pranathi, we wish to inform you that we've arranged for a call back on your registered contact number to address your concern.

Rated 5 out of 5 stars

I'm customer for remit2india for over a…

I'm customer for remit2india for over a decade and I always trust this company in currency exchange and competitive exchange rates. Naveen Bachwanv is being very helpful, knowledgeable staff member.
I would highly recommend remit2india.

2 January 2020
Unprompted review
Remit2India logo

Reply from Remit2India

Hi Pulavas, we are extremely honored to hear your positive review about our representative. We always aim to provide utmost satisfaction to our customers. Have a great day ahead. :)

Rated 5 out of 5 stars

Remit2India Service is very good

Remit2India Service is very good. Naveen Bachwani given good assistance in making my transaction.

2 January 2020
Unprompted review
Remit2India logo

Reply from Remit2India

Hi, we are extremely honored to hear your positive review about our representative. We always aim to provide utmost satisfaction to our customers. Have a great day ahead. :)

Rated 5 out of 5 stars

Excellent

I initiated the transaction on 1st January 2020 with a huge amount because there is an offer going on. After the transaction, I saw some negative reviews and really got scared. Even I tried to call my UK bank to stop it but it was too late. But the very next day I got an email from remit2india that my transaction has been processed. When I open my Indian bank account I didn't believe that money was credited in the Indian bank account. I don't know why people keep writing bad reviews. I agree that usually, they take time to answer the call but for me the experience was fantastic. If they continue to give this kind of service then it will be a challenging company in the market. It was my first time to send money from the UK to India and also for the first time with Remit2India. I really impressed.

2 January 2020
Unprompted review
Remit2India logo

Reply from Remit2India

Hi Aniket, we are extremely honored to hear your positive response to our service. Thank you for your kind words, we always aim to provide utmost satisfaction to our customers. Have a great day ahead. :)

Rated 5 out of 5 stars

Hi, excellency , honest and guarantee

Hi,
It’s really very gud service and Pratik has given a gud offers and gave a gud customer service. I appreciate him for handling a customer in excellent way.

2 January 2020
Unprompted review
Remit2India logo

Reply from Remit2India

Hi Lakhan, thank you for your kind words. Customer satisfaction is our prime objective, and we always look forward to serving you better.

Rated 1 out of 5 stars

Too much call waiting time

My friend refer me but I recon, they just give you tempting offer but when we actually want to send money, no one help us. Try to call 6 to 7 times a day and waiting for call back but no one give me call back in last 2 days. Once after receiving call again put on hold for more than 10 min. How can trust after send money.

2 January 2020
Unprompted review
Remit2India logo

Reply from Remit2India

Hi Nayankumar, we understand your disappointment and we are here to help you. Please send in your contact/transaction details with us at info@remit2india.com so that we can get in touch with you, and assist you with your queries.

Rated 1 out of 5 stars

worst expereince with remit2india

hi
by the last 6 days i am calling them and nobody answer is there any way to get the money back...remit2india no reply my email i send them lots of email but not get single reply....how to get money back from remit2india

1 January 2020
Unprompted review
Remit2India logo

Reply from Remit2India

Hi Kashmir, we understand your disappointment and we are here to help you. Please send in your contact/transaction details with us at info@remit2india.com so that we can get in touch with you, and assist you with your queries.

Rated 5 out of 5 stars

Ravi datta

Ravi datta, helped to complete. Good Job.

30 December 2019
Unprompted review
Remit2India logo

Reply from Remit2India

Thank you, Krishnamurthy, for your kind words. It's feedback like yours that motivates us to provide even better services. 😊

Rated 4 out of 5 stars

Talked to Ravi Dutta

Talked to Ravi Dutta, he was very helpful throughout the entire process and sending money through remit2india was an excellent experience only because of Mr. Ravi Dutta.

30 December 2019
Unprompted review
Remit2India logo

Reply from Remit2India

Hi, we are extremely honored to hear your positive review about our representative. We always aim to provide utmost satisfaction to our customers. Have a great day ahead. :)

Rated 5 out of 5 stars

Tulsi Gade was very patient and helpful...

Tulsi Gade was very patient and helpful throughout the process. Thanks for the support.

30 December 2019
Unprompted review
Remit2India logo

Reply from Remit2India

Thank you, Anvesh, for your kind words. It's feedback like yours that motivates us to provide even better services. 😊

Rated 1 out of 5 stars

BEWARE,

BEWARE,
All the reviews on trustpilot are paid good reviews, if you wanna see the reality of this company check compare remit, their rating on that platform is 2.7 with real feedbacks from helpless customers like me
Anyone out there who is considering to use this company, just stay away.
I have never written a review in my life even after a bad service, if I am writing one it seriously means that how frustrated, annoyed, harassed and help less I feel right now.
In short, tried their service for a transaction its been 20 plus days, called them a million times with a hold time of almost 10 min plus every times, requested call backs which they never respond to and dont even worry about getting any information supplied by emails, they just ignore the mails sent and never responds.

They would not refund me the money and the beneficiary has not received anything.
They will also deduct a portion of your money if you wanna cancel the transaction even saying yes to that my funds are with them.
Customer service people are cluless, every time you call they would tell you something new.
They would not escalate your issues or make you talk to the manager, they have hired people who are good in telling sugar coated lies,, absolutely brainless.

30 December 2019
Unprompted review
Remit2India logo

Reply from Remit2India

Hi Shanky, we would like to understand the reason behind your disappointment. Request you to share your contact details/transaction ID with us at info@remit2india.com. Be assured, our representative will look into the concern raised and assist you with the same.

Rated 5 out of 5 stars

Pratik was very patient and helpful…

Pratik was very patient and helpful during phone call while making transaction online. Remit2India provides best exchange rate on the market and transaction is processed on same day!!!...How convenient !!!

30 December 2019
Unprompted review
Remit2India logo

Reply from Remit2India

Hi Anand, we are extremely honored to hear your positive review about our representative. We always aim to provide utmost satisfaction to our customers. Have a great day ahead. :)

Rated 5 out of 5 stars

Finally it works

Finally it works.
Amount credited in 5 min. Excellent after 5 attempts. Really good.
change my rating from 1 to 5. great and made me feel good.

30 December 2019
Unprompted review
Remit2India logo

Reply from Remit2India

Hi Aurangzeb, we are extremely honored to hear your positive response to our service. Thank you for your kind words, we always aim to provide utmost satisfaction to our customers. Have a great day ahead. :)

Rated 5 out of 5 stars

Service is great with…

Service is great with Remit2India.....@Naveen Bachwani Thank you for all support!!

28 December 2019
Unprompted review
Remit2India logo

Reply from Remit2India

Hi, we are extremely honored to hear your positive review about our representative. We always aim to provide utmost satisfaction to our customers. Have a great day ahead. :)

Rated 5 out of 5 stars

Great Support and commitment

I got on call with Naveen Bachwani after it transferred from different person. And I'm glad it went to him and he addressed the query so well. I personally felt he takes care of every case or call with high importance and addresses with best suggestion.

Thank you buddy, Keep up the good work.

Thanks,
Ohmesh

27 December 2019
Unprompted review
Remit2India logo

Reply from Remit2India

Hi, we are extremely honored to hear your positive review about our representative. We always aim to provide utmost satisfaction to our customers. Have a great day ahead. :)

Rated 5 out of 5 stars

Excellent Support and Service provided…

Excellent Support and Service provided by Ravi Dutta

27 December 2019
Unprompted review
Remit2India logo

Reply from Remit2India

Hi, we are extremely honored to hear your positive review about our representative. We always aim to provide utmost satisfaction to our customers. Have a great day ahead. :)

Rated 5 out of 5 stars

Excellent Customer Care

Excellent customer care by Naveen Bachwani. Naveen went above and beyond to get me the best possible rate. He stayed on the phone for the entire time to walk me through the process and waited for the final confirmation. Naveen's down to earth attitude and customer care are much appreciated. Thank you again for your excellent service.

27 December 2019
Unprompted review
Remit2India logo

Reply from Remit2India

Hi, we are extremely honored to hear your positive review about our representative. We always aim to provide utmost satisfaction to our customers. Have a great day ahead. :)

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