Great customer service - very helpful and friendly. Only issue would be out of stock item that took a long time to be delivered. Would order again though.
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INNO-DERMA Skin Repair & INNO-DERMA Soft Cleanser, being using these products for years now and still really happy. Quick and easy to reorder products from Reliable Medicare ltd. Excellent comms and... See more
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Although I am nowadays a retired Professional Healthcare Practitioner, I still use these products (for myself), and find the quality and the service from R.M Ltd still the best. I would not go to any... See more
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Buying from "Reliable Medicare" for a few years. Quick delivery, good products; I will continue to buy from them. Thanks
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Company details
About Reliable Medicare LTD
Written by the company
Welcome to Reliable Medicare✨
Our rapid growth and success are built on our ability to deliver exceptional products to our clients with exemplary speed and competitive prices. We are distinguished by our commitment to core values: quality, reliability, and transparency.
We source exclusively from reputable and approved suppliers and manufacturers who meet the highest industry standards, ensuring the safety and reliability of our products.
At Reliable Medicare, our customers are at the heart of everything we do. Our reputation is built on the importance we place on the quality of our relationships with them because their satisfaction is our top priority. ❤️
Free Shipping!
All UK orders enjoy free shipping if you order over £100!
Get reliable and fast shipping after order confirmed
Contact info
Suite B, 1st Floor, 85-87 Cornwall Street, B3 3BY, Birmingham, United Kingdom
- 01216222212
- info@reliablemedicare.co.uk
- www.reliablemedicare.co.uk
Up to 80% sales!
4.2
Great
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
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Reply from Reliable Medicare LTD
Thank you for your 5-star review! We’re delighted to hear that you were happy with our service and product, and that your delivery arrived quickly. We truly appreciate your support and look forward to serving you again.
- Reliable Medicare Team
Repeated purchase
Repeated purchase, no drama purchasing procedure, fast delivery, good value for money
24 April 2026
Reply from Reliable Medicare LTD
Thank you for your continued support and for your 5-star review! We’re delighted to hear that you found the purchasing process smooth and hassle-free, with fast delivery and great value for money. We truly appreciate your loyalty and look forward to serving you again.
- Reliable Medicare Team
Thanks for your nice service !
28 April 2026
Reply from Reliable Medicare LTD
Thank you for your 5-star review and your kind words about our service! We’re delighted to hear you were happy with your experience. Your support means a lot to us, and we look forward to serving you again soon.
- Reliable Medicare Team
Reply from Reliable Medicare LTD
Thank you for your 5-star review! We’re so pleased to hear that you found the ordering process easy and that your delivery arrived quickly. We truly appreciate your support and look forward to serving you again.
- Reliable Medicare Team
Reply from Reliable Medicare LTD
Thank you so much for your 5-star review and for your positive feedback on our responses and delivery. We’re delighted to know you had a great experience with our service. Your support means a lot to us, and we look forward to serving you again.
- Reliable Medicare Team
I didn't have a good experience with…
I didn't have a good experience with the company, because they sold me a Cosmelan 2 cream, and when I went to collect it, the cream was open, so dry that it was cracked, and dark in color because it didn't have the lid. It was out of the box, and when I refused the product, they offered me another supposedly original one, but I would have to pay 22 pounds more. I refused and asked for a refund.
24 April 2026
Reply from Reliable Medicare LTD
We are sorry to hear that your experience did not meet expectations.
The item you originally received was part of a special promotional offer. Due to hygiene and safety reasons, we do not open or inspect sealed cosmetic products before dispatch. However, because of the nature of these products and their ingredients, changes in texture or appearance can occasionally occur.
Whenever this happens, we are always happy to offer an exchange. In this case, we offered a replacement product that was not part of the promotional sale, which is why there was an additional cost of £22.
We completely understand your decision and processed your refund accordingly. We appreciate your feedback and are sorry again for the inconvenience caused.
- Reliable Medicare Team
Reply from Reliable Medicare LTD
Thank you for your kind review. We’re delighted to hear you were happy with the fast delivery and the quality of your order. We really appreciate your support and look forward to serving you again soon.
- Reliable Medicare Team
Thank you for the prompt service.
I placed my order from Japan,
and it arrived in just one week and one day, not even taking two weeks. Thank you for the prompt service.
14 April 2026
Reply from Reliable Medicare LTD
Thank you for your review and for sharing your experience. We’re thrilled to hear that your order arrived quickly to Japan and that you were happy with the prompt service. We always aim to provide fast and reliable delivery for all of our international customers. We truly appreciate your support.
- Reliable Medicare Team
Worst experience
Worst experience. Took £10,000, no proper dispatch, no communication, and very rude representatives. Avoid this supplier.
22 April 2026
Reply from Reliable Medicare LTD
We’re sorry you feel this way. Your order was only placed on hold while we stayed in communication regarding the product changes you requested, to ensure you were fully happy with the expiry dates before dispatch. As soon as all changes were confirmed, the order was shipped immediately. Throughout the process, we remained in regular communication and worked to accommodate your requests as quickly as possible.
- Reliable Medicare Team
"Highly professional supplier
"Highly professional supplier. The ordering process was seamless, and the delivery was much faster than expected. All items arrived in perfect condition and met all specifications. Will definitely be ordering from them again
21 April 2026
Reply from Reliable Medicare LTD
Thank you so much for your wonderful review! We’re delighted to hear that you found our service professional and that the ordering process was seamless from start to finish. It’s great to know your order arrived quickly, in perfect condition, and met your expectations.
- Reliable Medicare Team
Payment was rejected with no explaining…
Payment was rejected with no explaining reason
21 April 2026
Reply from Reliable Medicare LTD
We’re sorry for the inconvenience. We did send an email explaining that the payment had failed, which was most likely due to the billing address not matching the card details provided. Unfortunately, we did not receive any further contact or response after this email was sent. We’re always happy to help resolve payment issues if customers get back in touch with us.
- Reliable Medicare Team
Always impeccable service
Always impeccable service ! Never had any issues and I order most weeks
14 April 2026
Reply from Reliable Medicare LTD
Thank you so much for your continued support! We’re delighted to hear that you’ve consistently had a positive experience with our service. It means a lot to us to have loyal customers who order with us regularly, and we truly appreciate your trust in our team. We look forward to continuing to provide you with impeccable service in the future.
- Reliable Medicare Team
Very beautiful
13 April 2026
Reply from Reliable Medicare LTD
Thank you for your lovely review! We’re so pleased to hear that you’re happy with your purchase. Your feedback means a lot to us.
- Reliable Medicare Team
Honestly absolutely appalling.
Honestly absolutely appalling.
I’ve been in the beauty and aesthetics industry for 14 years and I know when a product that I’ve used countless times before is real or not.
I ordered cosmelan 2, a product I’ve used on myself and clients and knew when it arrived something felt off. I could see a white swirl in the product (looked like it had been mixed with something?) I took out some to see the texture and that was off too as well as the colour. Although the colour can vary this was nothing like I’d experienced before. The smell of the product is what really alarmed me as it was perfumed.
I reached out for a refund but have been told no which is terrible considering the product is not legit although they say it is.
I reached out to Mesoestetic directly and they said they’re trying to get companies like this one banned from selling products claiming to be from them. They also mentioned they have had numerous calls from consumers who have bought from reliable Medicare and have had to advise them too.
To my colleagues in the industry and anyone buying their products,
PLEASE DON’T.
29 April 2026
Unprompted review
Reply from Reliable Medicare LTD
We’re sorry to read your review and take feedback like this very seriously.
We take matters like this extremely seriously, especially from professionals within the industry. However, we would like to reassure you that all of our Mesoestetic products, including Cosmelan 2, are sourced through legitimate and authorised supply channels. We do not sell counterfeit or altered products under any circumstances.
As the product has been opened and used, we are unfortunately unable to determine its original condition upon delivery. This is why we request that any concerns regarding a product’s condition or authenticity are raised prior to use, so we can investigate thoroughly.
We remain committed to reviewing any issues fairly, however the images you provided showed no signs of concern and we again want to reassure of this.
- Reliable Medicare Team
Reply from Reliable Medicare LTD
Thank you for your review!
We’re glad to hear you’re happy with the product. Your support means a lot to us, please do no hesitate to reach out - we’re always here to help.
- Reliable Medicare Team
Reply from Reliable Medicare LTD
Thank you very much for your review.
We truly appreciate your feedback and are delighted to hear that you had a positive experience with our team.
Your support truly means a lot to us, and we look forward to assisting you again in the future.
- Reliable Medicare Team
Reply from Reliable Medicare LTD
Thank you for your kind feedback!
We’re really pleased to hear that you’re happy with both the quality of our products and our delivery service.
We appreciate your support and look forward to serving you again soon.
- Reliable Medicare Team
Don’t understand how you don’t accept…
Don’t understand how you don’t accept credit cards as a form of payment for international orders. Super sketchy.
14 April 2026
Reply from Reliable Medicare LTD
Thank you for your feedback.
Our bank transfer option is specifically available for customers in the United States due to the way our current payment system is set up for international transactions.
We have been operating for over 15 years and are proud to have a large base of loyal, satisfied customers around the world, including many in the U.S. who regularly use bank transfer and are happy with this service.
That said, we’re sorry to hear that this has caused you concern. Our team is always available and happy to answer any questions to help make the process as clear and comfortable as possible.
- Reliable Medicare Team
Excellent service
Excellent service, very professional and reliable. Everything was smooth and well-organized — highly recommended!
7 April 2026
Reply from Reliable Medicare LTD
Thank you for your wonderful review!
We’re delighted to hear that you found our service professional, reliable, and well-organised. It’s great to know everything went smoothly for you.
We truly appreciate your recommendation and appreciate you taking the time to share your experience.
- Reliable Medicare Team
Reply from Reliable Medicare LTD
Thank you for sharing your experience with us!
We’re really pleased to hear you found our service reliable, fast, and efficient- that’s exactly what we aim for.
We appreciate your support and look forward to working with you again soon.
- Reliable Medicare Team
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