I had trouble downloading BitDefender & being nagged with pop-up. I contacted ReImage and Robert L assessed my computer and said ity needed work. He hooked me up with Cindy P. and her magic wand and a... See more
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See what reviewers are saying
SCAMMERS WORST, FAKE, SCAMMERS I just opened an account and they are withdrawing $9.99 every week, there is no one you can contact, everyone who seems to work for them is fake, we are astonished how... See more
my printer was down .. i could not conduct bussiness . i called reimage and they ran several tet , the process was very involved and while watching there approach it was something id never be able to... See more
Company replied
Computer died, new (old) CPU installed but reimage not carried across. one phone call and re-image had reinstalled the programme and run it to ensure all Ok. My operator Rex was efficient and very q... See more
Company replied
Company details
Written by the company
Reimage® Limited is a world leader of internet-based system repair solutions. Our award winning PC repair software and patented technology first appeared on the market for professional users in 2007. The success of our product spurred us to further develop this powerful software and create an affordable, simple to use, solution to empower users, enabling them to repair their PCs, at home or at work, fast and at a fraction of the cost. As always, Reimage® remains as dedicated to its users as it is to its product. We are ultimately committed to our core values: Honesty & Reliability, Innovation & Simplicity. Our developers at the Reimage® R&D Center are consistently updating and improving our software, to assure compatibility with every new Windows build and Microsoft security patch, from XP to latest Microsoft supported edition of Windows OS. The highly acclaimed Reimage® PC Repair solution scans, assesses and repairs the Windows operating system improving speed and ensuring system stability, in addition to restoring settings and registry values compromised by viruses and other forms of malware. This unprecedented technology draws upon its remote online data base of over 25 million updated, authentic and pristine Microsoft files, ready to repair or replace any Windows system file to restore your PC to its full potential.
Contact info
4.1
Great
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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the effort of Jaime to work on the…
the effort of Jaime to work on the issue until resolved. Fixed the issue.
10 April 2023
Unprompted review
Reply from Reimage
Hello Ralph
We are pleased to hear that Jaime was able to help you resolve the issue. Rest assured that you will experience the same level of excellence the next time you need our help.
Should the need arise please do not hesitate to contact us anytime.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051 / 1-888-546-8005
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
Jaime was most helpful and I am very…
Jaime was most helpful and I am very satisfied with all his help
10 April 2023
Unprompted review
Reply from Reimage
Hi Margaret
We’re always looking for ways to improve our service and/or product, but it’s great to know that we are on the right track. Jaime will be surprised once he hears this commendation.
If there’s anything else we can do for you, please let us know.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051 / 1-888-546-8005
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
I was having printing issues and your…
I was having printing issues and your rep, Kathleen was very professional and quickly solved my problem
7 April 2023
Unprompted review
Reply from Reimage
Hi Alan
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Rest assured that you will experience the same level of excellence the next time you need our help.
Should the need arise please do not hesitate to contact us anytime.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051 / 1-888-546-8005
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
my printer was down .
my printer was down .. i could not conduct bussiness . i called reimage and they ran several tet , the process was very involved and while watching there approach it was something id never be able to do ..this was far out of my rhelm .reimage ran thru this dificult process and sucessfully fixxed printer and allowed grassman to continue bussiness as usael .this iswhy i tell my friend about reimage ,,,they once again save my day ...grassman and reimage ,perfect together ........greatful, satified , sincerly, greg grassman deeck delaware county pa., usa 7049840583
4 April 2023
Unprompted review
Reply from Reimage
Hi Greg!
Thank you so much for sharing your feedback about our service. The team works hard to provide the best possible service to every customer.
We hope to make your next visit just as positive. Have an amazing day!
Chat: Go to www.help.reimageplus.com > click on ''Live Support"
Submit a Ticket: https://www.reimageplus.com/submit-ticket/
Email: support@reimageplus.com
Phone: 1-408-877-0051
Enjoy your day ahead and stay safe!
Jamie did a great job
Jamie did a great job. And as always reimage is the best. I know that the problem will be fixed
4 April 2023
Unprompted review
Reply from Reimage
Hello Paul!
Thanks so much for sharing your experience with us. We'll make sure that they receive your feedback. It will surely make their day!
Should the need arise, please do not hesitate to contact us anytime.
Chat: Go to www.help.reimageplus.com > click on ''Live Support"
Submit a Ticket: https://www.reimageplus.com/submit-ticket/
Email: support@reimageplus.com
Phone: 1-408-877-0051
Enjoy your day ahead and stay safe!
task took a while but I was clearly…
task took a while but I was clearly informed at all times about progress. Very satisfied with Julius customer service.
3 April 2023
Unprompted review
Reply from Reimage
Hi Francis
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Rest assured that you will experience the same level of excellence the next time you need our help.
Julius will be surprised once he hears this commendation.
Let us know if you still have other concerns.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051 / 1-888-546-8005
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
I contacted you because we were being…
I contacted you because we were being ransomed. They claimed to have control of all our devices. I contacted you and I am happy to say the problem is resolved for now, I hope. It took a while but couldn't be helped.
30 March 2023
Unprompted review
Reply from Reimage
Hi Yvonne,
Thank you for this wonderful feedback and for expressing your satisfaction with Reimage. We are very glad that your computer is now back in great shape.
Please let us know if you need us, we are available 24/7.
Chat: Go to www.help.reimageplus.com > click on ''Live Support"
Submit a Ticket: https://www.reimageplus.com/submit-ticket/
Email: support@reimageplus.com
Phone: 1-408-877-0051
Have a good day and stay safe!
Jamie was kind and patient with an old…
Jamie was kind and patient with an old lady!
23 March 2023
Unprompted review
Reply from Reimage
Hi Sheryl!
We are happy to hear that our team provided you with excellent service! We'll make sure that they receive your feedback. It will surely make their day!
If there's anything we can do to serve you further, let us know.
Chat: Go to www.help.reimageplus.com > click on ''Live Support"
Submit a Ticket: https://www.reimageplus.com/submit-ticket/
Email: support@reimageplus.com
Phone: 1-408-877-0051
Enjoy your day ahead and stay safe!
Your very patient employee Kathleen
13 March 2023
Unprompted review
Reply from Reimage
Hi Hazel!
We are happy to hear that our team provided you with excellent service! We'll make sure that they receive your feedback. It will surely make their day!
If there's anything we can do to serve you further, let us know.
Chat: Go to www.help.reimageplus.com > click on ''Live Support"
Submit a Ticket: https://www.reimageplus.com/submit-ticket/
Email: support@reimageplus.com
Phone: 1-408-877-0051
Enjoy your day ahead and stay safe!
The people from support was nice and helpful.
The people from support was nice and friendly. What I was unhappy about was the when I paid for renewal, it didn't registrate the payment and it was was very cumbersome to arrange the renewal. Here you have to improve. Eventually I succeeded to get the program operate.
7 February 2023
Unprompted review
Reply from Reimage
Hello Robert,
Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us.
Rest assured that we will take this feedback to further improve our software. Please feel free to reach out to our support channels below with any further comments, concerns, or suggestions you wish to share.
Chat: Go to www.help.reimageplus.com > click on ''Live Support"
Submit a Ticket: https://www.reimageplus.com/submit-ticket/
Email: support@reimageplus.com
Phone: 1-408-877-0051
Please stay safe and enjoy your day ahead!
Service carried out on the spot.
10 March 2023
Unprompted review
Reply from Reimage
Hello Lisa!
It is our utmost pleasure to be of service. We put customer experience and satisfaction as our priority.
Should the need arise please do not hesitate to contact us anytime.
Chat: Go to www.help.reimageplus.com > click on ''Live Support"
Submit a Ticket: https://www.reimageplus.com/submit-ticket/
Email: support@reimageplus.com
Phone: 1-408-877-0051
Enjoy your day ahead and stay safe!
nice and helpful
7 March 2023
Unprompted review
Reply from Reimage
Hi Glenn!
Thank you for this wonderful feedback. We will continue providing you with quality service. Please do not hesitate to contact us anytime.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051
Email: support@reimageplus.com
Please stay safe and enjoy your day ahead!
Reply from Reimage
Hi Paul!
Thank you for the 5-star rating!
Should the need arise please do not hesitate to contact us anytime.
Chat: Go to www.help.reimageplus.com > click on ''Live Support"
Submit a Ticket: https://www.reimageplus.com/submit-ticket/
Email: support@reimageplus.com
Phone: 1-408-877-0051
Jaime was very helpful
Jaime, was excellent. Reimage has the best people for support.
5 March 2023
Unprompted review
Reply from Reimage
Hi!
We're happy to hear you had a great experience with Jaime and Reimage. Your review will surely make his day!
The whole team works very hard to keep our customer happy.
Should the need arise please do not hesitate to contact us anytime.
Chat: Go to www.help.reimageplus.com > click on ''Live Support"
Submit a Ticket: https://www.reimageplus.com/submit-ticket/
Email: support@reimageplus.com
Phone: 1-408-877-0051
Thank you for giving us the chance to serve you. Have a wonderful day!
The technician was very helpful and…
The technician was very helpful and completely my computer diagnosis/repair very quickly.
3 March 2023
Unprompted review
Reply from Reimage
Hi Francis,
Thank you for this wonderful feedback. The team is going to be thrilled to hear your praises!
We will continue providing you with quality service. Please do not hesitate to contact us anytime.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051
Email: support@reimageplus.com
Please stay safe and enjoy your day ahead!
The service is really good if you have…
The service is really good if you have a problem with reimage scan and repair as you can chat with someone and get the problem solved, I would recommend Reimage scan and repair to anyone who has problems with their computer or laptop and need to get things sorted.
2 March 2023
Unprompted review
Reply from Reimage
Hello Richard!
We sincerely appreciate you taking the time to share your experience with Reimage.
Should the need arise please do not hesitate to contact us anytime.
Chat: Go to www.help.reimageplus.com > click on ''Live Support"
Submit a Ticket: https://www.reimageplus.com/submit-ticket/
Email: support@reimageplus.com
Phone: 1-408-877-0051
it was very efficient and wonderfully…Satisfied costumer!!!!!!
it was very efficient and wonderfully done i am pleased
28 February 2023
Unprompted review
Reply from Reimage
Hi Elkanah!
Thank you for this wonderful feedback and for expressing your satisfaction with Reimage. We are very glad that your computer is now back in great shape.
Please let us know if you need us, we are available 24/7.
Chat: Go to www.help.reimageplus.com > click on ''Live Support"
Submit a Ticket: https://www.reimageplus.com/submit-ticket/
Email: support@reimageplus.com
Phone: 1-408-877-0051
Have a good day and stay safe!
Great Tech Support
The tech. support guys here are so friendly and knowledgeable, and the patience level they have had through all of this mess was outstanding! Highly recommend! Just getting started with the product,but I don't see how it could be bad with this level of customer service. Thank you/
27 February 2023
Unprompted review
Reply from Reimage
Hello Sherry!
Thanks so much for sharing your experience with us. We'll make sure that they receive your feedback. It will surely make their day!
Should the need arise, please do not hesitate to contact us anytime.
Chat: Go to www.help.reimageplus.com > click on ''Live Support"
Submit a Ticket: https://www.reimageplus.com/submit-ticket/
Email: support@reimageplus.com
Phone: 1-408-877-0051
Enjoy your day ahead and stay safe!
You guys helped me get my computer…
You guys helped me get my computer cleaned up in a professional way and in a timely manner! Thank you!
24 February 2023
Unprompted review
Reply from Reimage
Hello Jerilyn!
We are grateful to hear your wonderful review of our service. It is of our utmost pleasure to have served you.
Should the need arise please do not hesitate to contact us anytime.
Chat: Go to www.help.reimageplus.com > click on ''Live Support"
Submit a Ticket: https://www.reimageplus.com/submit-ticket/
Email: support@reimageplus.com
Phone: 1-408-877-0051
I was in desparate need of assistance…
I was in desparate need of assistance with my Laptop. Kathleen Q was able to repair and restore my MS Outlook and get it working again. It had been inoperable since New Year's Day! Mercy. My computer is working great and all updates are in place. Excellent job!
21 February 2023
Unprompted review
Reply from Reimage
Hi Charlton!
We are happy to hear that Kathleen provided you with excellent service! We'll make sure that they receive your feedback. It will surely make her day!
If there's anything we can do to serve you further, let us know.
Chat: Go to www.help.reimageplus.com > click on ''Live Support"
Submit a Ticket: https://www.reimageplus.com/submit-ticket/
Email: support@reimageplus.com
Phone: 1-408-877-0051
Have a good day and stay safe!
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