Reilly & Sons Home Delivery Butcher  Reviews 

Food doesn’t survive until use by date, which is very short anyway.

Went to eat square sausage on the 5th,date on them was the 6 th obviously binned them they were manky.

Can’t add a pic, but they were turning brown/purple one step away from mould.

I ordered a kilo of biltong for father's day told it would arrive a few days before, this did not happen and I called every week over the course of a further month told different reasons it hadn't turned up ultimately it was never sent in the end I was offered a full refund and a free pack to be sent out which I did receive which is a nice gesture shame it took over a month of chasing on my part to get this resolved

Quality food. Fast drlivery. Well packaged . Excellent

more than happy with my order , arrived on time & very well packaged , the ribeye steaks & the beef brisket were the best we have ever had , we have also had the park chops & the fillet steak & the lamb chops everything was top quality , no complaints whats so ever , will defiantly buy again.

Fantastic butcher, well priced quality meat.

great butcher, quality meat

This was my second order placed as birthday gifts for my sons, both loved them , and the quality of the pack was 100%.
There was some confusion on my part over eggs but that was soon sorted.
Will definitely use again- minus eggs 😁

Very impressed with the depth of knowledge displayed by Damien, who explained the repair process and guided us through a very stressful scenario with patience and honesty. He also organised the repair work and laid out next steps very clearly. Also like to acknowledge Paddy who first fielded our calls and explained the situation. Very professional across the board. Will definitely be recommending to others.

This is a first class butcher, who sells excellent meat at a very fair price. My regular buys are basic diced rump and steak mince, plus one of their boxes of steaks and roasts. Steaks are well hung and very tasty.

As promised here is my 2nd review. I had previously ordered a £90 steak box as a ‘quality tester’ and it was fantastic so I ordered £300 of steak box’s and £50 worth of breakfast stuff for a 2 day gathering of family. Well once again it was truly superb. The Tomahawk steaks, cote de boeuf and whole beef fillet were stand out superb, all were slow cooked on a low heat in the BBQ and reverse seared on my steak searer. Just amazing. The whole rolled sirloin and rolled ribeye also reverse seared whole and oozed with juice and flavour, incredible. I BBQ’d well into both nights serving board after board of top quality meat beautifully cooked with compliments coming thick and fast which I happily accepted (my favourite from my brother in law “I’ve heard people describe steak as melt in the mouth but have never understood or believed it - until now”)
knowing that without first class meat I couldn’t have achieved these level's so thank you Riley’s. And I can’t not mention the ‘potato scones’ served with breakfast, by far the best any of us have ever had. As a side note within the 20 guests 2 are hoteliers, 2 are accomplished chefs, 1 is a general manager of a large group of hotels and 1 is manager of a gastro pub. High praise indeed.
Since this order I have ordered a further £480 for people from this party.

I've been using Reilly and Sons Butchers for over 2 years now, I wouldn't think of buy my butcher meat anywhere else, Beef, Chicken, Pork, Burgers you name it any produce I have purchased has been of the best quality.

Best steaks ever! It's back to BBQ season so can't wait to get another order in for some Ribeye steak and square sausage... A few other things might 'fall in' to the shopping cart too.

What a fantastic experience, the online shop was easy to navigate, the prices and quality are amazing, especially the Ribeye steaks & Chateaubriand.

Thank you Reilly & Sons,

George Bearsden

To date in the past year I have only used Reilly & Sons on two occasions and both times I have been highly satisfied with delivery and quality of product. My wife and i like mince, but most mince from butchers tend to have a smell when cooking. When this happens my wife wont taste it as she says it tuns her stomach. Lean mince from R & S no smell no problem. Sirloin and Beef Rump Steak are delicious. My son has been using R & S for about two years and has tried the pies and birdies and I will order with next order. Deliveries take place in the time slot they tell you they will take place in.
Great, great, great Jim - Falkirk

I order all my meat from Reillys. It comes well packaged and the meat is lovely and fresh. Everything tastes great and is fab value. My favourites are the rib eye steaks and the meatballs.

We ordered the Steak Connoisseur Box and Breakfast Box, all items were received in perfect condition and the quality is superior! We will be ordering again.

Ordered 6 packs of fillet tails, got 6 packs of fillet scraps. Called to complain and had to repackage 6 packs of wet, bloody scraps for fedex to collect before they will refund despite knowing they have sent me an inferior product. Won’t be using again poor product and poor service, absolutely disgusted.

Reply: disgusted with service because you were very blasé and defended a product which clearly doesn’t match the image or description, the issue is you provided products not as described, which consumers tend to frown upon. Bit like ordering a green dress and getting a brown t shirt., I didn’t get what I ordered. The service was poor in that you seem to think it’s ok to do this. On your site you sell fillet tails and you sell fillet strips, why are these listed as different items if they’re the same thing? If I wanted strips I’d have ordered them.

Disgusted at the product because it was scrap ends and wouldn’t have been usable for any of the ways you suggest due to the amount of sinew.

This is a honest review of my experience with you, so your replies and opinions will not change this unfortunately but thanks for taking the time to reply.

Historically re Facebook/Google/Trustpilot reviews there is a thread, albeit thin, but enough to confirm certain issues are blanked. Normally I wouldn’t waste more time but in order to prevent ‘others’ from deliberately having their time wasted by R&S re FedEx to then be ‘blanked’ it is required. In brief: Heavy on deliveries by various couriers bar FedEx. Via Amazon £54.99 del FedEx 09/01 box OK. Via Amazon £73.99 del FedEx 11/01 box trashed/caved in from the top down away from the tape, dropped on its side on the doormat by the same driver who couldn’t have cared less & was told as such - soft contents took the hit & we hoped it was a one off. Switched to direct R&S A/C due to range online - Order £95.38 del FedEx 19/01 box trashed (ditto same driver x 3, Round 2) contents trashed & split tub of sauce made for a mess. Took photos & allocated extra time to dealing with the mess et al around multiple deliveries via multiple carriers throughout the day. FedEx survey: 0/10 using the cable straps to launch boxes. There is no day off so being a FedEx issue I paused a packed schedule first thing 22/1 to call R&S – explained ’all’ & not being one for refunds/complaints & gave R&S the opportunity bow out if not interested re FedEx. The response was very much in the positive with a refund I did not request for a pie/sauce (I advised not to do any refunds until the photos were viewed) I was asked to send the photos re their FedEx A/C Mgr & a back-up email was agreed to - WeTransfer file created & sent/compiled a detailed email & sent. Being a tad too long in the tooth, when relaying this call I did caveat that whilst a positive conversation either it was ‘lip service’ or the issue will be dealt with. 1st Red flag: £11.68 refund had been done whilst in conversation. 2nd Red flag: WeTransfer x 34 photos not so enthusiastically D/L - ditto by 12.00pm C of B. We have strong enough personalities & the funds to shrug off my time being deliberately wasted, cut our losses, dispose & replace – Expunction works both ways. However, such perverse behaviour to deliberately request photos with no intention of D/L & agree to submission of a detailed email with no intention of acknowledging or take issue with FedEx has all hallmarks to create a fractious situation for those with less resilience, nor the funds to write off/replace. What can you say when evidently a purveyor of quality meats couldn’t give a jot if FedEx trash the boxes/contents – dual contempt – fortunately we were only 3 deliveries in over 10 days before out. WeTransfer exp 29/01 not D/L & ZERO re detailed email as @ 05/02.

Purchased a range of steak products
The Chateaubriand was absolutely delicious so tender and melt in the mouth
I used James Martin bbc recipe simple and easy to follow absolutely delicious
Can’t wait to try the filet, ribeye and veal
Definitely 5 stars will buy again good value for money

I ordered 2 x 10 oz 42 day minimum dry aged ribeyes, what arrived is 2 wet, flabby pieces of meat that do not resemble ribeyes in any form.
One of then is 22mm at one end and 1mm at the other.
These pieces of meat have been nowhere near a dry ager.
Probably the poorest quality beef I have ever bought online.