Reheat Reviews 13

TrustScore 4 out of 5

4.1

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Company details

  1. Plumber
  2. Boiler Supplier
  3. Gas Installation Service

Information provided by various external sources

Your local gas and heating experts “Absolutely first class service from point of contact through to completion. Polite, honest and efficient. Unbeatable.” Customer 8 years, Kingston. Reheat is a local company which undertakes all areas of central heating and gas work, from installation to servicing, consistently offering the best service at a reasonable price. We believe in maintaining a long term relationship with our customers and will always offer you the best advice, even if it’s not in our best interests. Our engineers are based in South West London and are all Gas Safe Registered, fully qualified and experienced. We will always be clean, honest, friendly, informative and unobtrusive. We provide a professional service which aims to fit into your schedule.


Contact info

4.1

Great

TrustScore 4 out of 5

13 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Always reliable and professional

I have used Reheat for a number of years, as a tenant and as a property owner. They are always punctual, polite, respectful and will explain the job clearly. I have used them for regular boiler services and also fitting/replacement of a very old boiler. The team are very knowledgeable and in my experience go above and beyond to offer a great service.

30 October 2024
Unprompted review
Rated 1 out of 5 stars

Shocking behaviour

Shocking behaviour! A black VW Transit belonging to ReHeat.me was observed at Richmond Hill around noon. The driver failed to give the right of way to a cyclist, almost causing a disaster. Not only did the driver not stop, but they also yelled vulgar words at the cyclist. If their work ethic is anything like their driving behaviour, I will not choose to hire them. Not recommended!

25 June 2024
Unprompted review
Rated 1 out of 5 stars

Very disappointed by this company

Very disappointed by this company - we had a leak in our bathroom, told by Reheat that the leak was coming from the shower so paid them to replace it and retiled bathtub, painted ceiling below. After the repair & redecoration, the same leak returned after a few uses of the bath, damaging the ceiling below that was just repainted. When asked for an appointment to fix the leak once & for all, was told it was an easy fix but they had no availability. Appalling. Very unprofessional, irresponsible and incompetent.

18 September 2023
Unprompted review
Reheat logo

Reply from Reheat

Hi I’m sorry you feel this way and felt you needed to leave this review. We did in fact return serval times and found a different leak. Which we photographed and clearly showed you. The bathroom installation was poor with cheap materials used. We recommended a solution but weren’t happy with that.

Rated 5 out of 5 stars

Boiler and Central Heating replacement

Very Happy Customer
Our very old boiler needed replacing, long with new central heating/radiators replacing and fitting throughout the whole house.
Matthew and James gave great advice and details on when is the right time to get the work done, and how the project would proceed. As we were living in during the work, they managed to fit all the work around us, including some challenging areas in the house. All done on time, on budget and with a really pleasant attitude.

13 July 2023
Unprompted review
Rated 5 out of 5 stars

Following a major gas leak in my flat...

Following a major leak in my flat the emergency gas people turned off my gas.
I contacted Reheat because I knew they were qualified gas engineers and I had used them before and found them excellent. They quickly got a quote to my insurers who agreed to pay it. Two engineers came and ran a completely new and separate supply because it was too difficult to find and repair the original pipe. By tea time I was up and running - cooking with gas! They brought runners to protect my floors and vacuumed and removed all rubbish. It was if it had never happened. I thoroughly recommend them for all heating, gas and plumbing issues

30 May 2020
Unprompted review
Rated 5 out of 5 stars

Why oh why have I not heard of Reheat…

Why oh why have I not heard of Reheat before? So many jobs I've had done by incompetent people over the years and had I'd known about Reheat over that time, this would have saved me a considerable sum of money!
Mat who attended the problem with my Worcester Bosch today was efficient, courteous and inspired trust and confidence immediately.
Needless to say he did a fabulous job and, in fact, did two jobs in one go and charged me for just the one.
I cannot recommend Reheat enough.

16 March 2020
Unprompted review
Reheat logo

Reply from Reheat

Thank you for your kind review. It was nice to meet you and I look forward to looking after your boiler and plumbing needs in the future

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