Reed in Partnership Reviews 

662
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 233 reviews, reviewers had a great experience with this company. Customers frequently praise the incredibly helpful and supportive staff members who expertly guide them through CV writing, training courses, and interview preparation. Many people feel genuinely cared for by their dedicated advisors, noting that this personalized guidance significantly boosts their confidence during job searches. However, some customers also noted that the overall process occasionally felt like an impersonal box-ticking exercise with a noticeable lack of tailored assistance. A few other people also felt that certain scheduling requirements and mandatory appointments were completely inflexible or largely unhelpful for their personal situations.

What people talk about most

Staff

Consumers find staff to be positive, highlighting how work advisors and team members offer kind,... See more

Service

Users describe positive interactions with service, highlighting that reviewers received dedicated support for... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently expressing deep appreciation for the... See more

User experience

Reviewers mention positive feedback about user experience, highlighting friendly staff, helpful mock... See more

Location

People report ambiguous experiences with location, noting helpful services at branches like Southend on Sea... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Friendly and supportive team, and my work coach was helpful and clearly did their best to support me. Unfortunately, I didn’t have much luck as there were very few suitable opportunities available i... See more

Company replied

Rated 5 out of 5 stars

Everyone there was always nice e and polite. Connor on reception always remembered my name and always had time for a little chat. Sian my work coach was brilliant, she encouraged me all the way. She... See more

Company replied

Rated 5 out of 5 stars

I am very happy with the support I received through the Restart Scheme. The programme really helped me gain confidence and successfully find employment. I would especially like to recommend my a... See more

Company replied

Rated 5 out of 5 stars

Every meeting with Oksana (Wisbech) is comfortable and friendly. Very informative and helpful. In the last couple of months I've had so much helpful training to help me to get back in employment and g... See more

Company replied


Company details

  1. Business Services

Written by the company

Reed in Partnership’s mission is to positively transform people and their communities. With our help they can achieve their goals and change their lives for the better. We’re proud of the difference we can make. Hundreds of thousands of people across the UK have benefited from our services.


Contact info

4.2

Great

TrustScore 4 out of 5

662 reviews

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No recent history of asking for reviews

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4.2

All reviews

(662)

228 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Reed in Partnership logo

Reply from Reed in Partnership

Thank you for taking the time to share your feedback! We're delighted to hear that you’re happy with the service you received. Your comments will be passed on to the team, they’ll really appreciate it.
If there’s anything more we can support you with, please don’t hesitate to get in touch at quality.improvement@reed.com.
Kind regards,
The Reed in Partnership Team

Rated 1 out of 5 stars

Awful

Awful, constant suspicion over everything I did, constantly questioning me if I was doing all I could when I explicitly told them multiple times I was with justifications, jumped from coach to coach and had about 5 over the year I was with them and only 1 was helpful with showing me how to improve my CV and finally, the workshops I was forced to attend were all surface level knowledge and an utter waste of time.

My mental health had never been worse and I was honestly close to my limit, I’d never recommend this to anyone unless you were desperate for the pittance of £400 a month.

Honestly just go try your luck with a local recruiters place.

20 December 2025
Unprompted review
Reed in Partnership logo

Reply from Reed in Partnership

Hello,

Thank you for your feedback. We genuinely value input from our participants and are committed to resolving any concerns you may have. We’d appreciate the opportunity to speak with you directly to better understand and address these issues. Please feel free to contact us at your earliest convenience via quality.improvement@reed.com.

Kind regards,
The Reed in Partnership Team

Rated 5 out of 5 stars

Ellie has been fantastic

Ellie has been fantastic, helping me through the process and giving me options I hadn’t thought about. A very professional and caring organisation.

30 January 2026
Unprompted review
Reed in Partnership logo

Reply from Reed in Partnership

Thank you for your lovely review! We're thrilled to hear that you’re satisfied with our services. Your feedback is truly appreciated, and we’ll make sure it reaches the team.
If you need anything else or have further comments, feel free to contact us at quality.improvement@reed.com.
Best wishes,
The Reed in Partnership Team

Rated 5 out of 5 stars

My advisor is Astrid Wilkinson and she…

My advisor is Astrid Wilkinson and she has been amazing,she will go above and beyond to try and meet my needs and always has a positive attitude also she and her team have worked brilliantly to get me my identification for work Astrid is still my advisor and is still brilliant thankyou .
Jordan

30 January 2026
Unprompted review
Reed in Partnership logo

Reply from Reed in Partnership

Thank you for your lovely review! We're thrilled to hear that you’re satisfied with our services. Your feedback is truly appreciated, and we’ll make sure it reaches the team.
If you need anything else or have further comments, feel free to contact us at quality.improvement@reed.com.
Best wishes,
The Reed in Partnership Team

Rated 5 out of 5 stars

I have found all the people at Reed…

I have found all the people at Reed partnership to be very helpful and all of the training session very useful

28 January 2026
Unprompted review
Reed in Partnership logo

Reply from Reed in Partnership

Thank you for your lovely review! We're thrilled to hear that you’re satisfied with our services. Your feedback is truly appreciated, and we’ll make sure it reaches the team.
If you need anything else or have further comments, feel free to contact us at quality.improvement@reed.com.
Best wishes,
The Reed in Partnership Team

Rated 5 out of 5 stars

Excellent tailored support

Excellent tailored support. Exactly what I needed and led to me finding work I enjoy.

29 January 2026
Unprompted review
Reed in Partnership logo

Reply from Reed in Partnership

Thanks so much for your review! We're really happy to hear you're pleased with our services. We'll make sure to pass your feedback on to the team! If there's anything else we can help with, feel free to drop us a line at quality.improvement@reed.com.
All the best,
The Reed in Partnership team

Rated 5 out of 5 stars

Progression

I have been with Restart Scheme for 6 months, during which time I have had correspondence and appointments with employment advisors and the recruitment manager at my local Restart Scheme office.
The service was very accommodating and it was great because the staff went at my own pace.

I wanted to improve interview skills and find work, to help with this we discussed interviews and any jobs I had applied to, they answered questions I put forward, and found other relevant jobs to top up what I was applying to.
This was productive and I felt that talking with them made the job search processes less monotonous for me.

Occasionally we also did pre-interview practice, doing this helped to get my words together and feel more ready for my job interviews.

They also offered to chase my applications by contacting the hiring managers of the businesses I had applied to, which really helped in terms of getting an interview and receiving feedback.

Overall I feel satisfied that my chances of employment have been remarkably improved by attending the Restart Scheme.

29 January 2026
Unprompted review
Reed in Partnership logo

Reply from Reed in Partnership

Thank you for your lovely review! We're thrilled to hear that you’re satisfied with our services. Your feedback is truly appreciated, and we’ll make sure it reaches the team.
If you need anything else or have further comments, feel free to contact us at quality.improvement@reed.com.
Best wishes,
The Reed in Partnership Team

Rated 5 out of 5 stars

Very helpful

Yashgin was very easy to talk to and made sure i got help with every strp if i needed or wanted it.

6 January 2026
Unprompted review
Reed in Partnership logo

Reply from Reed in Partnership

Thanks so much for your review! We're really happy to hear you're pleased with our services. We'll make sure to pass your feedback on to the team! If there's anything else we can help with, feel free to drop us a line at quality.improvement@reed.com.
All the best,
The Reed in Partnership team

Rated 5 out of 5 stars

Reed in Partnership

My advisor was very understanding of my needs, improved my CV and helped with job application and interview skills.

29 January 2026
Unprompted review
Reed in Partnership logo

Reply from Reed in Partnership

Thank you for your lovely review! We're thrilled to hear that you’re satisfied with our services. Your feedback is truly appreciated, and we’ll make sure it reaches the team.
If you need anything else or have further comments, feel free to contact us at quality.improvement@reed.com.
Best wishes,
The Reed in Partnership Team

Rated 5 out of 5 stars

Thank you, Reed, Restart and Tsvetelina

Reed Restart is a company that has been kind, considerate and patient with me in lengthy time of unemployment as mid 20 something.
They help me with many different aspects of my unemployment, from building my CV, bettering my answers with mock interviews and providing opportunities for re-education is different subjects, industries and qualifications.
I appreciate my coach the most, Tsvetelina. An absolute ray of sunshine, perseverance and optimism. She never let me once feel as though I was unworthy  or burden to our mutual goal of getting me employed.
I really want to thank her the most. Truly Because she deserves all the best in life; especially for a job where she has to constantly give so much of her energy,  her emotion , and her time to essentially uplifting and helping people rebuild their  foundation for working again.

31 January 2025
Unprompted review
Reed in Partnership logo

Reply from Reed in Partnership

Thank you for your lovely review! We're thrilled to hear that you’re satisfied with our services. Your feedback is truly appreciated, and we’ll make sure it reaches the team.
If you need anything else or have further comments, feel free to contact us at quality.improvement@reed.com.
Best wishes,
The Reed in Partnership Team

Rated 5 out of 5 stars

All the advisors are helpful and very…

All the advisors are helpful and very friendly loved my time at reeds

20 November 2025
Unprompted review
Reed in Partnership logo

Reply from Reed in Partnership

Thanks so much for your review! We're really happy to hear you're pleased with our services. We'll make sure to pass your feedback on to the team! If there's anything else we can help with, feel free to drop us a line at quality.improvement@reed.com.
All the best,
The Reed in Partnership team

Rated 5 out of 5 stars

Because Every Help Matters

Reed Partnership is a great company that genuinely helps people find employment and move forward in their careers. They offer real support, guidance, and encouragement throughout the process, which makes a big difference when you’re looking for work.

I especially want to recognise my key worker, Franco, who has been absolutely amazing. He is incredibly helpful, supportive, and always takes the time to listen and give clear, practical advice. Franco truly cares and goes above and beyond to help, which has made the whole experience much more positive and motivating.

I’m very grateful for the support from Reed Partnership and especially from Franco. I would highly recommend them to anyone who needs help finding a job.

29 January 2026
Unprompted review
Reed in Partnership logo

Reply from Reed in Partnership

Thanks so much for your review! We're really happy to hear you're pleased with our services. We'll make sure to pass your feedback on to the team! If there's anything else we can help with, feel free to drop us a line at quality.improvement@reed.com.
All the best,
The Reed in Partnership team

Rated 5 out of 5 stars

Support from reed

When I was referred to reed I had already got an interview date for a job, reed was very supporting in helping me prepare for the interview with information that actually helped during my interview that made a difference and lead to a successful interview and a job offer. The staff was very helpful and treated me as an individual rather than just another number. Massive thank you to Yashgin and Luke.

1 August 2025
Unprompted review
Reed in Partnership logo

Reply from Reed in Partnership

Thank you for your lovely review! We're thrilled to hear that you’re satisfied with our services. Your feedback is truly appreciated, and we’ll make sure it reaches the team.
If you need anything else or have further comments, feel free to contact us at quality.improvement@reed.com.
Best wishes,
The Reed in Partnership Team

Rated 4 out of 5 stars

Really helpful in job search and cv…

Really helpful in job search and cv writing

27 September 2025
Unprompted review
Reed in Partnership logo

Reply from Reed in Partnership

Thanks so much for your review! We're really happy to hear you're pleased with our services. We'll make sure to pass your feedback on to the team! If there's anything else we can help with, feel free to drop us a line at quality.improvement@reed.com.
All the best,
The Reed in Partnership team

Rated 5 out of 5 stars

Thank you Sophie

Honestly the most helpful experience i’ve ever received, Sophie was a perfect coach and definitely motivated me to do more. I genuinely appreciate everything she’s done for me, even when i didn’t have a meeting she came through and went the extra mile. Thank you Sophie! :)

1 September 2025
Unprompted review
Reed in Partnership logo

Reply from Reed in Partnership

Thanks so much for your review! We're really happy to hear you're pleased with our services. We'll make sure to pass your feedback on to the team! If there's anything else we can help with, feel free to drop us a line at quality.improvement@reed.com.
All the best,
The Reed in Partnership team

Rated 5 out of 5 stars

Finding a job and learning English

I am very grateful to Ms. Yashgin Zare because she helps me a lot and makes a lot of effort for me to find a new job and improve my English. Thank you for helping me.

28 January 2026
Unprompted review
Reed in Partnership logo

Reply from Reed in Partnership

Thanks so much for your review! We're really happy to hear you're pleased with our services. We'll make sure to pass your feedback on to the team! If there's anything else we can help with, feel free to drop us a line at quality.improvement@reed.com.
All the best,
The Reed in Partnership team

Rated 5 out of 5 stars

Reed are extremely helpful and…

Reed are extremely helpful and comforting when providing support to customers.

28 January 2026
Unprompted review
Reed in Partnership logo

Reply from Reed in Partnership

Thank you for taking the time to share your feedback! We're delighted to hear that you’re happy with the service you received. Your comments will be passed on to the team, they’ll really appreciate it.
If there’s anything more we can support you with, please don’t hesitate to get in touch at quality.improvement@reed.com.
Kind regards,
The Reed in Partnership Team

Rated 5 out of 5 stars

They have a many jobs offer

They have a many jobs offer

28 January 2026
Unprompted review
Reed in Partnership logo

Reply from Reed in Partnership

Thank you for taking the time to share your feedback! We're delighted to hear that you’re happy with the service you received. Your comments will be passed on to the team, they’ll really appreciate it.
If there’s anything more we can support you with, please don’t hesitate to get in touch at quality.improvement@reed.com.
Kind regards,
The Reed in Partnership Team

Rated 5 out of 5 stars

It was a helpful experience

It was a helpful experience, providing me with both informative and helpful with providing

28 January 2026
Unprompted review
Reed in Partnership logo

Reply from Reed in Partnership

Thank you for taking the time to share your feedback! We're delighted to hear that you’re happy with the service you received. Your comments will be passed on to the team, they’ll really appreciate it.
If there’s anything more we can support you with, please don’t hesitate to get in touch at quality.improvement@reed.com.
Kind regards,
The Reed in Partnership Team

Rated 4 out of 5 stars

Thank you for all

Thank you for all

28 January 2026
Unprompted review
Reed in Partnership logo

Reply from Reed in Partnership

Thanks so much for your review! We're really happy to hear you're pleased with our services. We'll make sure to pass your feedback on to the team! If there's anything else we can help with, feel free to drop us a line at quality.improvement@reed.com.
All the best,
The Reed in Partnership team

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