REDELUXE | Luxury Pre Owned Designer Handbags Reviews 

358
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and curation of luxury items, often finding them in pristine condition and exactly as described. The elegant, flawless, and carefully prepared packaging makes the unboxing experience special, with people feeling confident in their purchases due to high standards and authenticity. Customer service consistently receives high praise for being professional, friendly, and going above and beyond to ensure satisfaction. Consumers highlight excellent communication, quick responses, and personalized assistance, making them feel valued. The delivery service is also frequently described as incredibly fast and efficient, with items arriving promptly and well-packaged.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many customers expressing satisfaction with... See more

Quality

Clients share positive opinions on quality, consistently praising the pristine and excellent condition of the... See more

Service

People report positive experiences with service, often highlighting the excellent and professional nature of... See more

Customer service

Users describe positive interactions with customer service, consistently highlighting it as top-tier and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting the quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Professional & patience go hand in hand via Redeluxe! This was my 1st purchase & writing this special review to let others know of my utmost confident, trustworthy experience… rare to find these days... See more

Rated 5 out of 5 stars

I bought my first Chanel bag through Redeluxe and I couldn't be happier with the whole process from start to finish. I had waited years to find the colour I wanted and I only wanted silver hardware so... See more

Rated 5 out of 5 stars

Five stars isn’t enough—REDELUXE is my new go-to for luxury bags. As a Hermès bag collector, I’m super picky, and they consistently have pieces that elevate my curation. Hunter was incredible: patient... See more

Rated 5 out of 5 stars

I’m about to do My 3rd purchase at Redeluxe. The service is impeccable. The team provided extra videos, and answered all my questions. Shipping and delivery was super fast! I’m collecting vintage Herm... See more


Company details

  1. Handbags Shop
  2. Bag Shop
  3. Fashion Accessories Store

Written by the company

REDELUXE: A Destination for Luxury Lovers Founded by Georgia Swain, REDELUXE was established with a mission to offer a reliable luxury experience to fashion lovers worldwide. Georgia, who has been a fan of designer handbags and luxury items since her teenage years, was inspired to start the company after discovering a Facebook group where people from around the world were buying and selling pre-owned designer bags and accessories. She realized that the fastest way for her to acquire her next luxury bag was by selling one she already owned, and saw an opportunity to share this joy with others while also earning extra income. Along with her husband Hunter, who is now a co-owner, Georgia started REDELUXE with the goal of redeeming luxury resale. Despite having limited work experience or a business degree, Georgia's passion and determination have transformed REDELUXE into a brand that is dedicated to making a difference in the luxury market. At REDELUXE, you'll find a vast collection of gently used designer handbags, including luxury pre-owned Louis Vuitton, Chanel, Gucci, Michael Kors, Fendi, Prada, Christian Dior, Hermes, Saint Laurent and many more. Our collection of pre-loved designer handbags includes leather, Brahmin and other premium materials, ensuring that you'll find the perfect accessory to elevate your style. Whether you're searching for a pre-owned Louis Vuitton handbag or a Chanel handbag, REDELUXE is the destination for luxury lovers looking for the best deals on gently used designer handbags. Shop now and experience the joy of owning a luxurious handbag at a fraction of the original price.


Contact info

4.9

Excellent

TrustScore 5 out of 5

358 reviews

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1-star

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4.9

All reviews

(358)

61 reviews in the last 12 months

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Rated 5 out of 5 stars

The best sellers …the best products for

Truly the best sellers in the reselling market. Always very help and answer all your questions honestly and quickly. Then…lets not forget about the stunning bags they offer ❤️Each and every one is perfect!! My favorite people selling on Instagram. Thank you ❣️❣️❣️

16 May 2024
Rated 5 out of 5 stars

This was my first purchase from a…

This was my first purchase from a pre-owned luxury website. I have to say every step of the way was easy and pleasant. Emails were quick and helpful. Georgia is so sweet and even texted me more videos and pictures at my request. I do love how she has video unboxings for her bags. It makes it so much easier to see what you’re getting. She answered all my questions and made me feel confident and comfortable with the process.
It was a treat to have free 2 day express shipping. After my purchase, we received a friendly call to make sure we actually purchased the bag and verified our identity and address. The email tracking updates were fast. The bag was packaged with care. The bag arrived in pristine condition as described. It is even more beautiful in person. My birkin 25 is exactly what I wanted: Color, hardware, the leather, and the like new condition in its box and dust bag …my dream bag is a reality. They have amazing options for your luxury taste in fantastic condition. Let’s not forget their lifetime guarantee of authenticity. That’s a win for us. I honestly am thrilled with my experience with Redeluxe. A true luxury experience with one on one customer service. You can tell Georgia and her team really care about their customer’s happiness. The Redeluxe team exceeded my expectations. I will definitely keep my eyes open for my next Hermes bag here. I know for a fact what is shown and described is what you will get. I highly recommend Redeluxe. You will not regret!

13 May 2024
Unprompted review
Rated 5 out of 5 stars

5 Stars all around

5 Stars all around! Trustworthy, fair and easy to work with! Look no further for any other luxury reseller because you can shop and sell with ease right here!!

7 May 2024
Rated 5 out of 5 stars

Just received my first bag

Just received my first bag from Redeluxe. Their customer service is really good! When I bought my bag they were short staffed, and it took a while for me to get shipping updates. They gave me a refund to apologize for the delay in their response, which was not necessary - But very nice nevertheless! And for other Europeans who consider buying from Redeluxe, but worries about taxes etc: I am located in Norway which has some really strict rules regarding customs/taxes etc for products imported from other countries. I have not been charged anything. Redeluxe covers it all. I see no reason to buy bags from anyone else.

7 May 2024
Unprompted review
Rated 5 out of 5 stars

Amazing experience!

Amazing experience!! It was a first time but for sure not the last one ;)
Everything was super fast and a lot of details

28 April 2024
Rated 5 out of 5 stars

Wonderful Experience!

I had a wonderful first-time purchasing experience (I bought a beautiful vintage Chanel bag) and first-time selling experience. Both transactions went smoothly and without any hiccups. The bag shipped quickly and I received payment confirmation for the bag I sold the same day they received it! They also gave me one of the best buyout offers I'd been given. Georgia and her team are fast and efficient! Looking forward to shopping Redeluxe again soon!

24 April 2024
Unprompted review
Rated 5 out of 5 stars

Great Service!!

Great customer service! Easy and simple process to sell! Quick responses! I took a leap of faith on Redeluxe and sold two bags-zero issues! Thank you again for your kindness! May God bless your business!

22 April 2024
Unprompted review

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