Receipt Hog Reviews 

419
TrustScore 2.5 out of 5

2.3

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Review summary

Created with AI, based on recent reviews

Evaluating 59 reviews, most reviewers were unhappy with their experience overall. Many customers found the app to be poorly designed and outdated, especially for modern Android phones, leading to difficulties in connecting to online merchants and scanning receipts. People frequently reported issues with receipts being rejected for various reasons like being unreadable, having no date, or being blurry, even when the information was clear. Consumers also expressed frustration with the payment process, noting that it was difficult to accumulate enough points for rewards and that accounts were sometimes disabled when attempting to cash out. Some people were dissatisfied with the customer service, describing it as unhelpful, providing vague answers, or being difficult to reach. Conversely, a small portion of people felt satisfied with the customer support, praising their quick and efficient assistance in resolving issues. These users also generally found the app easy to use and appreciated its reward system.

What people talk about most

Application

Customers consistently note negative experiences with the app, describing it as terrible and a complete waste... See more

Payment

Users describe negative interactions with payment, with many reporting that their receipts are frequently... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many expressing significant frustration.... See more

User experience

Consumers find the user experience to be ambiguous, with many reviewers expressing frustration due to... See more

Product

Customers had negative experiences with the product, reporting that it no longer connects to online merchants... See more

Reviews shaping this summary

Rated 2 out of 5 stars

It's been an OK receipt reward app, but becoming less useful over time due to failure to update. For Android phones, it is designed to be compatible with versions 4-9, all of which are ancient. I have... See more

Rated 2 out of 5 stars

Not responsive to rewards questions. Not getting emails to get redemptions to rewards such as Amazon. Lots of rejected receipts ie; "unreadable" Too much "No date" retakes blah blah etc. If they w... See more

Company replied

Rated 2 out of 5 stars

To many steps with little reward . After finally getting enough for a $40 gift card and with many attempts to retrieve it still can’t figure out how to get it . Customer service office ver little supp... See more

Company replied

Rated 2 out of 5 stars

It's funny how when I take a picture of my reciept on fetch it takes it but on this app it won't. It always says old reciept but I just went shopping the day of. Please improve on this or I'm deletin... See more

Company replied


Company details

  1. Surveyor

Written by the company

A fun and rewarding way to turn everyday shopping receipts into cash.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

419 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 70% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.3

All reviews

(419)

76 reviews in the last 12 months

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Rated 2 out of 5 stars

Receipt hog is not doing a good job

Receipt hog is very slow in giving you points and doesn’t give you points for lots of your receipts. It’s not really one of the better apps for receipts. Other apps, give you points for every receipt. They also don’t give you the points for the receipts for several days at a time.

8 January 2024
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Hi there! We'd be glad to help you out. Can you please go to m.me/ReceiptHog or support@receipthog.com and message us there? Please include "error 403 receipts" in your message. We will respond as soon as we receive it. Thanks.

Rated 1 out of 5 stars

Receipt Hog has stopped honoring their…

Receipt Hog has stopped honoring their redemptions. I have emailed and texted Receipt Hog for almost 2 weeks now and they are brushing me off again.

18 December 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Hi there, Yvonne! We'd be glad to help you out. Can you please go to m.me/ReceiptHog or support@receipthog.com and message us there? Please include "error 403 rewards" in your message. We will respond as soon as we receive it. Thanks.

Rated 1 out of 5 stars

Survey

Once in awhile they will have a survey for us to answer and for our response they will give us coins for our time. Twice I had answered the survey that gives me over 100 coins but I never got it. They got my information but never gave me coins. If the survey gives you 20 coins or less, they will give it to you. So I will never respond to surveys that say they will give me 100+ coins.

19 December 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Hi there, Danny! We'd be glad to help you out. Can you please go to m.me/ReceiptHog or support@receipthog.com and message us there? Please include "error 403 surveys" in your message. We will respond as soon as we receive it. Thanks.

Rated 2 out of 5 stars

Receipt Hog's app can't keep up with…

Receipt Hog's app can't keep up with changes like new phone numbers. 2nd time to request a $5 PayPal redemption and Receipt Hog doesn't change very well and then I didn't get my verification code to fulfill my request. Plus when I contact support I get a long way around with a troubleshoot idea from their support email that does not work. To get my $5 PayPal redemption it takes about 2 weeks after I jump through their circus hoops but if they would actually fix the problem it would take about 24 hours. They tend to blame it on everything else instead of upgrading their system.

12 December 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Hi there, Yvonne! We'd be glad to help you out. Can you please go to m.me/ReceiptHog or support@receipthog.com and message us there? Please include "error 403 PayPal" in your message and it will be responded to as soon as we receive it. Thanks.

Rated 1 out of 5 stars

It keeps on disconnecting my apps

It keeps on disconnecting my apps. Can't get points from my online receipts ,cause it always disconnects

8 December 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Hi there, Nathalie! We'd be glad to help you out. Can you please go to m.me/ReceiptHog or support@receipthog.com and message us there? Please include "error 403 e-receipts" in your message and it will be responded to as soon as we receive it. Thanks.

Rated 1 out of 5 stars

When it came to cashout i waited the…

When it came to cashout i waited the 7days til today no payout

22 November 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Hi there, Benjamin! We'd be glad to help you out. Can you please go to m.me/ReceiptHog or support@receipthog.com and message us there? Please include "error 403 rewards" in your message and it will be responded to as soon as we receive it. Thanks.

Rated 1 out of 5 stars

I downloaded this app…tried to reset my…

I downloaded this app…tried to reset my password….been weeks …still waiting on the code to put in to reset

5 October 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Hi there, Karen! We'd be glad to help you out. Can you please go to m.me/ReceiptHog or support@receipthog.com and message us there? Please include "error 403 login" in your message and it will be responded to as soon as we receive it. Thanks.

Rated 1 out of 5 stars

Extremely bad customer service

Extremely bad customer service. My account was disabled by an agent, when I had contacted customer service for my referral code is invalid since I had more than 5,000 points.
I keep my points over a year to get a better redemption. That's no fair for customers. Guys, Be Aware! When you reach a minimum redemption points ($5), just redeem your points. Otherwise, you'll lose your earnings like me.

17 November 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Hi there! We'd be glad to help you out. Can you please go to m.me/ReceiptHog or support@receipthog.com and message us there? Please include "error 403 rewards" in your message and it will be responded to as soon as we receive it. Thanks.

Rated 5 out of 5 stars

Customer service was great

Customer service was great. They answered all my requests in a timely manner. I always get my selected method for payout without any problems. I love this app!

13 November 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Thanks for the feedback, Brooke! We hope you enjoy your rewards!

Rated 5 out of 5 stars

Great customer service

Receipt hog has been very great at communication with any issue I have … I’ve been using receipts for a lil while now , that you receipt hog you guys or great

15 November 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Thanks for the feedback, Aisha! We hope you enjoy your rewards!

Rated 4 out of 5 stars

Frustrating user

Frustrating sign in; every time I sign in it says wrong username and or password, even if I saved it to Google! I tried typing it in letter by letter and number by number,.. I've changed it also,.. I wish it would have the option to stay signed in! Please help me!

Sincerely,
Lisa Chavez

15 November 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Hi there, Lisa! We'd be glad to help you out. Can you please go to m.me/ReceiptHog or support@receipthog.com and message us there? Please include "error 403 login" in your message and it will be responded to as soon as we receive it. Thanks.

Rated 5 out of 5 stars

Awesome service

I'm very happy with the very prompt resolution to my response!

13 November 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Thanks for the feedback, Denise! We hope you enjoy your rewards!

Rated 1 out of 5 stars

Bad bad bad

If I could give negative stars I would.
To be honest This is an unfriendly experience. They really do not know what they are doing there I have had a ticket in for going on 2 days and they seem not to read them or have the ability to communicate interoffice. I have literally sent 6 replies having to reenter the same information.
No I am not happy and if I get just one more reply about giving them my information I will delete the app and warn everyone I know do not get it. It is not user friendly.

9 November 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Hi there, Sherri! We'd be glad to help you out. Can you please go to m.me/ReceiptHog or support@receipthog.com and message us there? Please include "error 403" in your message and it will be responded to as soon as we receive it. Thanks.

Rated 5 out of 5 stars

Quick responses

Quick responses. Actually read my concern not just a robotic response.

8 November 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Thanks for the feedback, Darcie! We hope you enjoy your rewards!

Rated 5 out of 5 stars

Excellent support

Excellent support. I had to change my phone number through support. It only took about an hour. All went well. Cased out again.

8 November 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Thanks for the feedback, Anna! We hope you enjoy your rewards!

Rated 4 out of 5 stars

I like receipt Hog a lot

I like receipt Hog a lot. I’ve cashed out many times with them. I only gotten to $15 though each time because I can’t wait for the points to build up it takes forever. I wish we earned a little bit more for the receipts but it is what it is. I like it I’ll I continue to keep using it. I’m almost up to $15 again, thank you, Receipt Hog.👌 you’re OK in my book. i’ve been with them since 2020.

8 November 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Thanks for the feedback, Ashlee! We hope you enjoy your rewards!

Rated 5 out of 5 stars

Excellent

Support was prompt, efficient,and friendly, easy to use app and fair rewards system.

6 November 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Thanks for the feedback, Brittany! We hope you enjoy your rewards!

Rated 1 out of 5 stars

Receipt hog disable mine and my family…

Receipt hog disable mine and my family member account for no reason. When trying to email them for past two day no response. I will take action if they don't response as they are eating up our hard earn reward?

2 November 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Hi there, Sylvia! We'd be glad to help you out. Can you please go to m.me/ReceiptHog or support@receipthog.com and message us there? Please include "error 403 rewards" in your message and it will be responded to as soon as we receive it. Thanks.

Rated 5 out of 5 stars

Love Receipt Hog

I have been using receipt Hog forever. I needed to change my email address and Shelame was very helpful.

3 November 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Thanks for the feedback, Sandi! We hope you enjoy your rewards!

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