Rebrandly Reviews 

200
TrustScore 3 out of 5

2.8

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Rated 5 out of 5 stars

Rebrandly is very easy to use to create new, rebranded links for any URL. You can also edit those links so if your target changes you can update the branded link with the new target URL and not have t... See more

Rated 5 out of 5 stars

Using Rebrandly for a while already and there is no doubt. Rebrandly is the best shorten url service. The simplicity of use, the dynamic links option, and being able to edit the original link without... See more

Rated 5 out of 5 stars

A Simple, Easy and Free way to keep all your social media connected when you need to use a recognized, memorable and sharable URL that links your followers to updated content such as a new YouTube v... See more

Rated 1 out of 5 stars

This company is shady. If your account goes into an overage state, you do not get ANY notification emails specifically about this, so if you have different people managing the usage of the account v... See more

Company details

  1. Software Company
  2. Software Vendor

Written by the company

Rebrandly helps teams boost campaign performance with branded links that get 39% more clicks than generic URLs. Edit destinations after sending, add UTM parameters automatically, and route traffic based on device or location. Track campaign success across email, social, SMS, and paid channels with unified analytics. With 99.99% uptime and enterprise-grade security, Rebrandly is trusted by over 1.5 million customers worldwide. Professional branded URLs build trust, prevent lost conversions from spammy-looking links, and demonstrate measurable campaign impact.


Contact info

2.8

Average

TrustScore 3 out of 5

200 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 40% of negative reviews

Typically replies within 1 week

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2.8

All reviews

(200)

27 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service - Highly Recommend

Excellent service that not only provides you the ability to customize your branded links but provides reporting as to the activity on those links. Website is very user friendly and intuitive. Highly recommend it!

15 May 2019
Unprompted review
Rated 5 out of 5 stars

I’ve used other link branding companies…

I’ve used other link branding companies in the past, and Rebrandly has been SUCH a life saver. I’ve had zero problems and I absolutely love the branded domain option that makes the links look branded, organized and not spammy. The app is also very user friendly, and easy to copy and paste and text affiliate links to my clients on a whim. Top notch!

15 May 2019
Unprompted review
Rated 5 out of 5 stars

Non-Profit Marketing Success

We've been using this service for many of our programs and brand awareness campaigns, and it has helped drive more traffic with brand recognition, as well as provide great insights into our campaigns to learn how to better target our audiences

15 May 2019
Unprompted review
Rated 5 out of 5 stars

Amazing tool for both business and…

Amazing tool for both business and personal link shortening. I use it for all of my vanity-URL needs and it is honestly amazing. The free tier is plenty for most people, though my biggest gripe is that 2fa isn't a free feature.

That being said, this is still the first tool I recommend to anyone looking for a simple way for creating a large number of short links with their own domain!

15 May 2019
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Their G-Sheets add-on is the most valuable tool to quickly create shortlinks in bulk. Highly recommend it!

15 May 2019
Unprompted review
Rated 5 out of 5 stars

Using Rebrandly has been easy and fun

Using Rebrandly has been easy and fun. I use it for work to share training links with staff, and I've also set up a domain name for my son to use for school projects. Updateable links and QR codes are awesome features.

15 May 2019
Unprompted review
Rated 3 out of 5 stars

Edited: Canceled, not confident in data safety

Edited 3/13/19: 3/5 stars. Re-rating on account of reply here and to support request via rebrandly customer service. Though it took 72 hours to get a response from request for help with verification email via Rebrandly's support form, they were able to push my verification through the back end. Still concerned about ease of useability, especially for a service where any customization of urls requires payment.

Original post: 1-5 stars. I am very concerned about the privacy of my info on Rebrandly. I signed up with a work email originally to use service for business, and did not receive a verification email despite re-sending multiple times and reaching out to customer service. I tried my gmail account, which worked, but when I purchased a domain, I received the confirmation emails back in my work email address, and I never linked them, which concerns me. Also, when I clicked the link to the ICANN approval form, it was a dead link. Scam???

8 March 2019
Unprompted review
Rebrandly logo

Reply from Rebrandly

Hi Kristian,

I'm sorry to hear you had trouble getting set up on Rebrandly. It's quite common that spam filters catch our verification emails on business addresses, which is why you received the verification with your Gmail account. When you registered your domain, our provider (OpenSRS) was experiencing downtime, so verification links were affected and some were not working. Our support team is working with you to verify your domain and enable you to use the platform.

I can assure you that Rebrandly is a reputable service and we do not scam our customers or users in any way. I hope you will find the resolutions our support team provided satisfactory, and otherwise, if you are still not sure if you'd like to use your account then we can help you permanently delete it. If you have any questions please don't hesitate to reach out directly.

Katie

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