Macbook pro 16. Fast delivery, good price considering the warranty, grade B was very good, near immaculate. The only downside was that the keyboard is US whereas the pic showed a UK layout as they use... See more
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I bought a used 27" 2019 iMac from Re-Macs but after I started using it, I found it would unexpectedly crash (shut down), sometimes several times a day. Contacted vendor who diagnosed possibly faulty... See more
I loved the process. Love the product. Hoping any future dealing with this company will be just as good. Completely unrelated but I have a little buyers remorse due to apple’s abandonment of in... See more
Service was 5 star and speed of deliver was 5 star. Product was well packaged… the only reason I gave four star was it had a different Mac OS than specified. Otherwise very good experience.
Company details
Written by the company
At Re-macs, we are here to help you. We transitioned from a local brick-and-mortar repair shop to an online seller specialising in Apple devices, this has given us a wealth of experience when it comes to not only refurbishing Apple devices to a high standard but also excelling in customer service. We know that there is more to buying a refurbished Mac than cheap prices, so we aim to take the worry and stress out of buying by having a fully trained team of technicians ready to offer support via telephone or message. Whether you are new to buying a Mac or have been an experienced user for years you can put your trust in us and buy in complete confidence.
Contact info
83a Leeds Road, HG2 8BE, Harrogate, United Kingdom
- 01423223002
- sales@re-macs.com
- www.re-macs.com
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Quick and efficient.
Quick and efficient.
My mac arrived as described. Very happy about it.
All's well that ends well!
I bought a used 27" 2019 iMac from Re-Macs but after I started using it, I found it would unexpectedly crash (shut down), sometimes several times a day. Contacted vendor who diagnosed possibly faulty RAM (DIMMs) and sent me replacements, which I installed and so far, it seems to have solved the problem. Communication was excellent and after-care exceptional. Shipping with tracking lightning fast!
Macbook pro 16
Macbook pro 16. Fast delivery, good price considering the warranty, grade B was very good, near immaculate. The only downside was that the keyboard is US whereas the pic showed a UK layout as they use generic pics not of the actual laptop.
The whole process was easy
The whole process was easy. The computer arrived well packaged and exactly as described. I thoroughly recommend.
Service was 5 star and speed of deliver…
Service was 5 star and speed of deliver was 5 star. Product was well packaged… the only reason I gave four star was it had a different Mac OS than specified. Otherwise very good experience.
Communication and advice was excellent
I loved the process.
I loved the process. Love the product.
Hoping any future dealing with this company will be just as good.
Completely unrelated but I have a little buyers remorse due to apple’s abandonment of intel processors in favour of their own silicon chips. Wasn't aware of how severe the issue was.
Otherwise the delivery was swift. Hope to have a good few years use out of the product and will Re-macs will be high on my refurbished mac vendor list ESPECIALLY if they keep the 2 year warranty/guarantee in place.
Fantastic - Highly Recommend
Fantastic - Highly Recommended Company. I ordered MacBook Air, B standard at 1545 Friday; it arrived next day ~ Saturday morning and the condition was excellent. It looked brand new; no imperfections or marks.
Great price! My emails regarding delivery answered straightway prior to ordering. 10/10!,
My recent purchase of a refurbished…
My recent purchase of a refurbished MacBook was a very efficient and easy process. Very happy with my new product and the assistance I received to help with a couple of issues regarding my understanding of the system were dealt with in a very easy, friendly and professional manner. Very good experience.
Excellent service and communication
My experience with Re-Macs was excellent. Communication was prompt, clear, informative and always courteous, both in terms of remote trouble-shooting and in keeping me updated with repair options and problems encountered during repairs. They happily responded to any questions I had, even though I have very limited technological understanding! I particularly valued their willingness to be flexible in terms of delivery accessibility, which made it much easier for me to receive my MacBook when it was returned.
Superfast delivery
Ordered pm arrived am next day.Well packaged and Macbook in very good condition.Am very pleased with purchase and no hesitation in recommending.Be even better when I figure out how to work it😁
From purchase to delivery Top Banana…
From purchase to delivery Top Banana Excellent would highly recommend 👌
Great purchase for my DJ job
Great purchase for my DJ job. Delivery was fast and on time. And was in great condition.
Outstanding and tip top as ever
Outstanding Customer Service and tip top product as always. A really excellent business to buy from
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