Raymour & Flanigan Reviews 

Online support was excellent. Yusuf addressed me with updating my order. The process was quick and efficient.

Love the Items and the sales people and the customer service people are fantastic.

Our experience at the Raymour & Flanigan showroom in Brooklyn was exceptional, thanks to sale associate Halina. From the moment we arrived, she treated my elderly parents with genuine kindness, patience, and respect. She took the time to understand their needs, never rushed them, and helped them choose the mattress that would provide the best comfort and support. The purchasing process involved additional paperwork and coordination, and Halina went above and beyond to make everything as smooth and stress-free as possible. She kept us informed, handled every detail with professionalism, arranged the delivery, and even followed up a few days later to make sure my parents were comfortable with their new mattress. That level of care is truly rare. I would also like to thank the Accounting Department for their prompt communication and assistance throughout the process. As a retired nurse, I especially appreciate professionals who genuinely care about the people they serve. Halina's compassion, dedication, and outstanding customer service turned what could have been an ordinary shopping trip into a wonderful experience for our family. The showroom was beautiful, welcoming, and exceptionally clean. When it's time for me to purchase furniture for my own home, I will definitely return to Raymour & Flanigan—and I sincerely hope Halina will be there to help me again.

Very good, my son and my daughter-in-law love the furniture

Timing was good with quich and efficient service.

The Sales Rep was very helpful and courtous.

The one loveseat arrived in a damaged condition and needs repair or replacement.

In the beginning, placing the order was not an issue. The problem was when it was time to place the order and select the payment options. I had to call the leasing company progressive to assist me with the checkout and to find the items that was taken out of my cart that I wanted I like that my order was placed quickly and will be delivered quickly as well, according to the online information. Overall, I like the quality of the furniture at Raymour and Flanagan and I will continue to purchase furniture from here.

Scott was wonderful to work with. There was no pressure. The furniture I wanted was going to take 2 months to come in, so that was my only disappointment. I selected a different color and the delivery time was 3 days.

Very helpful

Shahab was very helpful but he let us have the time and space to decide. He made everything efficient and not time consuming.

Eric and MD, the salespersons were so helpful and informative in my search for a couch. We haven’t bought the couch yet but we got a dresser for my daughter. I look forward to coming back!

Friendly staff and very helpful

We went to find a couch for our living room and the manager welcomed us as we came in, told her we're looking for couches, I was afraid I'd get the lingering salesperson who follows you around and tries to push you towards stuff. Not at all. She gave us room, as soon as I told her we were ready to buy, we were done with everything within*maybe*10 mins, maybe less. Idk a lot faster than usual lol. Anyway, she was super nice, no pressure , and fast. Exactly why we'll be back for a mattress

The guy came to fix the broken wire on my lounger and didn’t have parts needed to fix it.
He said I would hear from you when he would be coming back.
That was Thursday. I haven’t heard anything yet.

This the second review I have submitted.

NIGHTMARE PLACE TO WORK! I was trained by Sales Manager Danny Evans and Store Manager Rick Perez to LIE to customers about EVERYTHING and ANYTHING to get the sale! I was told that the ONLY THING THAT MATTERS IS SELLING! I knew that that was NOT RIGHT, and could NEVER DO THAT TO THE HONEST, HARD WORKING PEOPLE THAT SHOP THERE!Danny and Rick are EVIL, THEY DO NOT CARE WHAT THEY SAY TO GET THE SALE! The guy that helps you load your stuff when you pick it up, JASON, is ALWAYS DRUNK at work... please be careful around him, he is NOT a Good Person! The Customer Rep Thomas Young is also a BAD PERSON! He openly BRAGGED ABOUT putting customers on HOLD FOREVER if they " pissed him off" on the phone! Watch out! Raymour is actually a Real Estate Company that washed their SHADY MONEY in their furniture company! They treat their employees like crap, and has REALLY UNTRUSTWORTHY People as Management! If you're looking for ASHLEYS FURNITURE, which Raymour specializes in, go to Cardis/Ashleys, they'll treat you waaaaaaaaay better over there! Also when I worked there they MADE us BLOW UP past customers phones with text messages, emails and calls about upcoming sales! Even though the company was sued for doing the SAME THING in 2016 and LOST in court and had to pay out 4.25 MILLION DOLLARS! They are THE WORST COMPANY AROUND, STEER CLEAR!

Had a wonderful salesman named nick and also Mike who between both of them guided us to purchase and “Zane” loveseat. Waiting for the delivery. Everything went smoothly and the quality seems really good. Got the extra warranty also. The store my wife and I used is the largest one they have so selection was great. 865 e gate road in garden city. This store in particular is very good. There’s others but this one is probably the location you want to go to Look for nick or Mike

Well I have ordered the furniture piece and have paid for it and have no idea of the time frame that it will be delivered.

Jim Webb was excellent and was very professional as well as very helpful!