Raymour & Flanigan - Warwick Reviews 

167
TrustScore 4.5 out of 5

4.5

650 Bald Hill Rd., 2886 Warwick, RI, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We purchased a new living room set. Our experience with Raymour & Flannigan was top notch. Not only did we have our salesperson (Alfonsina) taking care of us perfectly, the Store Manager (Beth) came... See more

Rated 5 out of 5 stars

They kept me informed about the making and delivery of my chair. Once delivered they were efficient and professional

Rated 1 out of 5 stars

Raymore flogged me again. Promised delivery. Never called me. I called them and were assured on time delivery. Never showed up. Wasted a whole day waiting and calling. No reply. Mary Gannon sal... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 650 Bald Hill Rd., 2886, Warwick, RI, United States

  • 4015892053

4.5

Excellent

TrustScore 4.5 out of 5

167 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 0% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(167)

4,094 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We had a great experience at this…

We had a great experience at this location. Our sales person was Shawn and he provided us with exceptional customer service. He was very courteous and invested in helping us find the right fit of various things for our home. He was not pushy and took the time to answer all of our questions. He went above and beyond to earn our business and was patient with us. Thank You Shawn you are an amazing customer service ambasador!

24 September 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

When my wife and i entered the showroom, we were met by a friendly salesperson (Izzy Fernandez). Izzy was polite and knew exactly what we were looking for.
We were in and out in less the forty-five minutes.

9 September 2025
Rated 5 out of 5 stars

Got what we needed.👍

Got what we needed.

27 August 2025
Raymour & Flanigan - Warwick logo

Reply from Raymour & Flanigan - Warwick

Hello,

Thank you for taking the time to share your feedback with us! We're thrilled to hear that you found exactly what you needed at Raymour & Flanigan. Your satisfaction is our top priority, and we're delighted to have met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

I went to 8 stores looking for what i wanted

I went to 8 stores looking for what i needed. The way i was treated was first rate, the manager Tom n sales rep Sean were honest forthright and helpful but not pushy. Big fan of being treated respectful without being sold. Great experience. I go here first next time

12 August 2025
Raymour & Flanigan - Warwick logo

Reply from Raymour & Flanigan - Warwick

Hi Philip,

Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you found exactly what you needed and that our team, especially Tom and Sean, provided you with the respectful and helpful service you deserve. It's wonderful to know that their approach made your visit enjoyable and that you felt comfortable without any pressure.

We truly appreciate your kind words and your decision to choose us as your first stop for your furniture needs in the future. We look forward to welcoming you back to Raymour & Flanigan and assisting you with any of your home furnishing needs.

Warm regards,

The Raymour & Flanigan Team

Rated 5 out of 5 stars

High Class Service

Pleasant atmosphere and my salesman Craig is willing to work with you on getting the product you need and at the best price possible.

1 August 2025
Raymour & Flanigan - Warwick logo

Reply from Raymour & Flanigan - Warwick

Hello William,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed the pleasant atmosphere at our store and that Craig was able to assist you in finding the perfect product at the best price. Our team is dedicated to providing exceptional service, and your feedback is truly appreciated. We look forward to welcoming you back to Raymour & Flanigan in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Izzy is very personable and polite

Izzy is very personable and polite. No pressure and we got exactly what I was looking for!

30 July 2025
Raymour & Flanigan - Warwick logo

Reply from Raymour & Flanigan - Warwick

Hello Carmelita,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Izzy was able to assist you in finding exactly what you were looking for without any pressure. Providing personable and polite service is something we strive for, and it's wonderful to know that Izzy delivered on that promise.

We truly appreciate your 5-star rating and your kind words. If there's anything else we can do for you in the future, please don't hesitate to reach out.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

The salesperson

The salesperson, Alfonsina, was so helpful and knowledgeable on any questions I had. I would recommend your store to my friends and family.

23 July 2025
Raymour & Flanigan - Warwick logo

Reply from Raymour & Flanigan - Warwick

Dear Christine,

Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that Alfonsina was able to assist you so effectively and that you found her knowledge helpful. Your recommendation to friends and family means a lot to us, and we truly appreciate your support. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to Raymour & Flanigan soon!

Warm regards,

The Raymour & Flanigan Team

Rated 5 out of 5 stars

We are happy with salesman Shon !!!

We are happy with salesman Shon !!!
Great service

17 July 2025
Raymour & Flanigan - Warwick logo

Reply from Raymour & Flanigan - Warwick

Hello Artur,

Thank you for your kind feedback! We're happy to hear that you had a good experience with our salesman, Shon. Providing great service is very important to us, and it's nice to know when we do well. If you need anything else, please feel free to contact us. We look forward to helping you again!

Best,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Shawn was very knowledgeable and helped…

Shawn was very knowledgeable and helped us choose the right mattress. He was professional and not sales pushy at all.

8 July 2025
Raymour & Flanigan - Warwick logo

Reply from Raymour & Flanigan - Warwick

Hello JHam,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Shawn was able to assist you in finding the perfect mattress and that his professional, non-pushy approach made your visit enjoyable. We strive to provide knowledgeable and friendly service, and it's wonderful to know that Shawn delivered on that promise. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Great customer service!!!

Great experience from looking for my new queen mattress to delivery! Thank you

1 July 2025
Raymour & Flanigan - Warwick logo

Reply from Raymour & Flanigan - Warwick

Hello Sarah,

Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that you had a great time selecting your new queen mattress and that the delivery process met your expectations. Your satisfaction is our top priority, and it's fantastic to know we could provide you with a 5-star experience. If you have any more needs in the future or any questions, please don't hesitate to reach out.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Great experience

Felix Manon Batista was my sales person and I could not have asked for better service. I purchased a mattress and recliner and he answered all my questions with patience and clarity. He made sure I was happy and comfortable with my purchase. I will recommend Felix and Raymour & Flanagan to friends and family.

28 June 2025
Raymour & Flanigan - Warwick logo

Reply from Raymour & Flanigan - Warwick

Hi Linda,

Thank you for sharing your wonderful experience! We’re thrilled that Felix Manon Batista provided you with exceptional service, answering your questions with patience and clarity.

Your recommendation means a lot to us, and we’re glad to have you as a satisfied customer! If you need assistance in the future, please reach out.

Best regards,

The Raymour & Flanigan Team

Rated 5 out of 5 stars

Allie goes above and beyond

Allie goes above and beyond. I have my entire house filled with your furniture and Allie was very helpful , friendly and professional. She’d be an asset to any facility. I love my furniture and I’m sure in the future I’ll return.

26 June 2025
Raymour & Flanigan - Warwick logo

Reply from Raymour & Flanigan - Warwick

Hello Lois,

Thank you for sharing your great feedback with us! We are happy to hear that you had a good experience with Allie and that she helped you find the perfect furniture for your home. Our goal is to provide friendly and professional service, and we’re glad that Allie met your expectations.

We’re also excited that you love your furniture and can’t wait to welcome you back in the future. If there’s anything else we can do for you, please feel free to reach out.

Thanks again for your kind words and for choosing Raymour & Flanigan!

Best,
Raymour & Flanigan Customer Service Team

Rated 5 out of 5 stars

Shawn

Shawn, our salesman, was great!
He was very friendly and professional. We never felt rushed at all. It was a pleasure shopping there.

26 June 2025
Raymour & Flanigan - Warwick logo

Reply from Raymour & Flanigan - Warwick

Hello,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Shawn provided you with friendly and professional service during your visit. It's wonderful to know that you felt comfortable and unrushed while shopping at our store. Your satisfaction is our top priority, and your feedback is greatly appreciated. We look forward to welcoming you back to Raymour & Flanigan Furniture and Mattress Store in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

My salesperson was very helpful and…

My salesperson was very helpful and knowledgeable. He took time to answer all my questions. He was patient, respectful and personable.

29 May 2025
Raymour & Flanigan - Warwick logo

Reply from Raymour & Flanigan - Warwick

Hello AMF,

Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that your experience with our salesperson was so positive. It's great to know that he was able to assist you with patience, respect, and a personable approach. We strive to provide knowledgeable and helpful service to all our customers, and your kind words affirm that we are on the right track.

If you have any more questions or need further assistance, please don't hesitate to reach out.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars
Raymour & Flanigan - Warwick logo

Reply from Raymour & Flanigan - Warwick

Hello,

Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found plenty of information and choices during your visit. At Raymour & Flanigan, we strive to provide a wide selection and detailed information to help our guests make the best decisions for their homes. Your feedback is greatly appreciated and encourages us to continue delivering exceptional service. We look forward to welcoming you back soon!

Best,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Scot was an outstanding to work with

Scot was an outstanding to work with! I’m so happy with my purchase today! I told him what I wanted to spend an he nailed it didn’t try to talk me into spending more money he was awesome an I would totally recommend him to anyone!!!

16 April 2025
Unprompted review
Raymour & Flanigan - Warwick logo

Reply from Raymour & Flanigan - Warwick

Hello Samantha,

Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that Scot was able to assist you so effectively and that you are happy with your purchase. It's great to know that he respected your budget and provided the service you were looking for. Your recommendation means a lot to us, and we truly appreciate your kind words. If you need any further assistance or have any questions in the future, please don't hesitate to reach out!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Izzy Fernandez was very helpful and…

Izzy Fernandez was very helpful and professional assisting me in my search for a mattress. He showed me several and explained the differences so I could make an informed decision that worked well with my favored sleeping position. I also purchased the mattress cover he suggested and he even recommended a certain type of sheet set for me.

12 April 2025
Raymour & Flanigan - Warwick logo

Reply from Raymour & Flanigan - Warwick

Dear Joan,

Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that Izzy was able to assist you so effectively in your search for the perfect mattress. It's great to know that his expertise and recommendations helped you make an informed decision that suits your sleeping preferences.

We are also pleased that you found the mattress cover and sheet set suggestions helpful. Providing our customers with exceptional service and guidance is something we strive for, and it’s rewarding to hear that Izzy delivered on that promise.

Your feedback is greatly appreciated and will be shared with Izzy and the rest of our team. We hope you enjoy your new mattress and look forward to serving you again in the future.

Thank you for choosing Raymour & Flanigan!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Lisa was very knowledgeable

Lisa was very knowledgeable
and knew what I was interested in, so, showed me what products were available in my price range.
It was a very pleasant visit to your store and I bought what I wanted.

13 April 2025
Raymour & Flanigan - Warwick logo

Reply from Raymour & Flanigan - Warwick

Hello Fran,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Lisa was able to assist you effectively and that you found exactly what you were looking for within your price range. It's wonderful to know that your visit to our store was pleasant and satisfying. We truly appreciate your 5-star rating and your kind words. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

Best regards,
The Raymour & Flanigan Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look