Raymour & Flanigan - Patchogue Reviews 188

TrustScore 5 out of 5

4.9

95 Sunrise Highway, 11772 Patchogue, NY, US


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See what reviewers are saying

Rated 5 out of 5 stars

I just had a hip replacement and was in need of assistance with sitting and standing. My wife went to the Patchogue location and the woman in the department couldn't have been nicer. She went over t... See more

Rated 5 out of 5 stars

The salesperson was extremely knowledgeable about the furniture. He applied no pressure at all. When I expressed an interest in less expensive choices he was very helpful. Showed us exactly what we... See more

Company replied

Rated 2 out of 5 stars

the salesman was wonderful. very helpful . Things went awful when we went to back desk to pay and the women who varifyed my delivery date was so rude and had no calendar infront of her and was unable... See more

Company replied

Rated 5 out of 5 stars

I first met Tom Lane a few weeks ago. He showed my son and I bedroom sets for myself. I was interested in a few and he gave me prices . I did go and look to compare at other places, but ultimately cam... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 95 Sunrise Highway, 11772, Patchogue, NY, United States

  • 6315768200

4.9

Excellent

TrustScore 5 out of 5

188 reviews

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1-star

Replied to 10% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

My salesperson was both nice and professional.

My salesperson was very nice and professional. He was able to answer all my questions and he helped me find a chair to match the couch I chose since they didn't come as a set. So I ended up buying both a couch and a chair.

21 March 2021
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Reply from Raymour & Flanigan - Patchogue

Hello Dianne! Thanks for leaving us a 5-star review! Thank you for shopping with us! -MR

Rated 5 out of 5 stars

Truly professional

Truly professional. Tanya is a very competent sales person. Thank You!

20 March 2021
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Reply from Raymour & Flanigan - Patchogue

Hello there! Thank you for your awesome review! We appreciate you shopping with us! -MR

Rated 5 out of 5 stars

All my Raymour and Flanagan furniture …

All my Raymour and Flanagan furniture is beautiful. Delivery service was excellent

4 March 2021
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Reply from Raymour & Flanigan - Patchogue

Hi Catherine! We are so glad to hear you enjoyed your experience at Raymour & Flanigan. We hope you're enjoying your new furniture! -MR

Rated 5 out of 5 stars

Excellent customer service

They came bright and early to drop off furniture and they were very polite and quick.. great customer service all across the board even the store customer service was excellent. I will definitely recommend and go back

6 December 2020
Rated 5 out of 5 stars

I was in & out in 20 minuets

I was in & out in 20 minuets. Found just what I needed with the help of a very pleasant salesman. Item was out of stock except for the showroom piece. I don't mind waiting.

30 November 2020
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Reply from Raymour & Flanigan - Patchogue

Hi Roscoe! It's great to see your experience was pleasant! Have a great day! -MR

Rated 5 out of 5 stars

The gentlemen who delivered our…

The gentlemen who delivered our beautiful loveseat were courteous, quick, and professional.
The salesman who assisted me when I went to the store to look at and ultimately buy the loveseat was very helpful and friendly. I love the loveseat and would recommend R & F to anyone who wants a good quality item for their home.

27 November 2020
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Reply from Raymour & Flanigan - Patchogue

Hi Jean! Thanks so much for taking the time to tell us about your experience shopping with us! We look forward to seeing you again in the near future! -MR

Rated 5 out of 5 stars

We were greeted by Lourdes Fumarola who…

We were greeted by Lourdes Fumarola who then helped us purchase a new mattress She was knowledgeable friendly knew her products We will go back to see her for future buys

8 September 2020
Unprompted review
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Reply from Raymour & Flanigan - Patchogue

Hi Liza! We are happy to hear your experience shopping with us was enjoyable! We hope you're enjoying your new furniture! -MR

Rated 5 out of 5 stars

Salesman was very knowledgeable and…

Salesman was very knowledgeable and kind. Process went very smooth.

19 August 2020
Unprompted review
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Reply from Raymour & Flanigan - Patchogue

Hi Angela! It's great to hear your visit to our store was pleasant. Thank you for furniture shopping with us! -MR

Rated 5 out of 5 stars

Quality merchandise at reasonable…

Quality merchandise at reasonable prices, sells person are very personable and extremely helpful.

18 August 2020
Unprompted review
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Reply from Raymour & Flanigan - Patchogue

Hello Patricia! Many thanks for your fabulous review! We are looking forward to seeing you again soon! -MR

Rated 5 out of 5 stars

Easy transaction

Easy transaction! I bought a King Koil Mattress for my child’s bedroom. Paulette was extremely helpful and friendly. Showed us the mattress and it was exactly what we were looking for. Thank you!

7 August 2020
Unprompted review
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Reply from Raymour & Flanigan - Patchogue

Hello Karen! We want to thank you for leaving a review about your wonderful experience. Thank you for furniture shopping with us! -MR

Rated 5 out of 5 stars

Allyson Hinds...... Wonderful!

My salesperson was more then helpful. She understood what I was looking for. Even went back to stockroom to show me a piece. Which was exactly what I wanted.
Couldn’t be any happier then I was with her!
Her name is Allyson Hinds..
I’ve purchased before from you, she was by far the best salesperson I’ve had!
Thank her again for me!!!

11 July 2020
Unprompted review
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Reply from Raymour & Flanigan - Patchogue

Hi Debra! Thanks so much for taking the time to tell us about your experience with us! We look forward to seeing you again in the near future! -MR

Rated 1 out of 5 stars

We will not be shopping t ur Patchogue…

We will not be shopping t ur Patchogue or lake grove store there’re all ride old employees

6 July 2020
Unprompted review
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Reply from Raymour & Flanigan - Patchogue

Hi Bennett. We are very sorry to hear you had this experience in our showroom and we sincerely apologize for the inconvenience this has caused. We'd be happy to get you in touch with a manager to discuss this further with you. Feel free to email us at rfcare@raymourflanigan.com with your purchase information. Thank you. -MR

Rated 5 out of 5 stars

A Great Shopping Experience

Great shopping experience with Alison. We needed a power lift chair for my father ASAP. Alison delivered and we bought one immediately! The two young men who wrapped it and carried it to our car were greatThank you for carrying this item. Makes a difficult circumstance a bit easier.

23 June 2020
Unprompted review
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Reply from Raymour & Flanigan - Patchogue

Hi Serena! Many thanks for taking the time to write about your experience shopping with us! We appreciate you shopping with us! -MR

Rated 5 out of 5 stars

Great wasn’t rushed or pressured

23 June 2020
Unprompted review
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Reply from Raymour & Flanigan - Patchogue

Hello Edward! It's nice to hear your experience with Raymour & Flanigan was enjoyable! We are looking forward to seeing you again soon! -MR

Rated 5 out of 5 stars

great service as usual

My salesperson Daruu was helpful and patient with me as always. Customer service and checking out was quick and efficient. And of course I’m pleased with my furniture.

3 March 2020
Unprompted review
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Reply from Raymour & Flanigan - Patchogue

Hello Theresa! Thank you for leaving us a 5-star review! We hope you enjoy your new furniture! -MR

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