If I could give zero stars that would be appropriate. I wish I could speak to someone to file a complaint. It seems that you cannot and the store, I’m surprised is still open or others haven’t filed... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Steffanie Markinson was amazing. She was professional, thorough, but not pushy. We enjoyed chatting with Steffanie and the Patchogue team and learning more about their products. I would recommend Ra... See more
The salesperson was extremely knowledgeable about the furniture. He applied no pressure at all. When I expressed an interest in less expensive choices he was very helpful. Showed us exactly what we... See more
Company replied
I first met Tom Lane a few weeks ago. He showed my son and I bedroom sets for myself. I was interested in a few and he gave me prices . I did go and look to compare at other places, but ultimately cam... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
95 Sunrise Highway, 11772, Patchogue, NY, United States
- 6315768200
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 2% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The salesperson was very helpful
The salesperson was very helpful. There was a large variety of furniture to choose from

Reply from Raymour & Flanigan - Patchogue
Website was easy to navigate
Website was easy to navigate. Was able to narrow my search for a sectional sofa to 2 options. I visited my local store to see them. The sales associate was very helpful. I wanted to think about it a little more before I made the purchase. I then made my online purchase and was able to include the sales associates name during checkout.
the salesman was wonderful
the salesman was wonderful. very helpful . Things went awful when we went to back desk to pay and the women who varifyed my delivery date was so rude and had no calendar infront of her and was unable to confirm the day of week my delivery was. she also had a rude tone with me and the customer ahead of me... she claims her manager did not supply her with a calender and apologetized for her rude and snipe demeanor. After spending thousands of dollars in your store I am considering canceling my order!!

Reply from Raymour & Flanigan - Patchogue

Reply from Raymour & Flanigan - Patchogue
Alyson Hinds is Patchogue was fantastic
Alyson is Patchogue was fantastic. I think furniture sales people have a bad reputation in general, but Alyson was extremely knowledgeable about the store, and really tried to look for specific opinions to our "issues". Not pushy at all. Seemed to genuinely just want to help, and she did that. Haven't received the furniture yet, but the in-store experience was great
Sofa Replacement
I had to replace my sofa of almost 2 yrs due to some manufacturer defects. I had purchased the platinum protection plan and from start to finish everything went smoothly. Joshua from their protection plan customer service department did an awesome job! He was extremely knowledgeable, helpful and got everything processed very quickly. Everyone at the Patchogue Store that helped me could not have done a better job! Highly recommend them!
Outstanding Service!
Mary was excellent! She guided me through, helping me make the best choices to accommodate my preferences and needs.

Reply from Raymour & Flanigan - Patchogue
Sales person extremely helpful and very…
Sales person extremely helpful and very professional!

Reply from Raymour & Flanigan - Patchogue
Our salesperson Madeline!
Our salesperson, Madeline was professional, knowledgeable, polite and very sweet!

Reply from Raymour & Flanigan - Patchogue
Allyson Hinds great help
My husband and I went into find a mattress. This is not as easy as you think. Salesperson Allyson Hinds in the patchogue location was excellent. She was attentive to our needs and patient. She spent a good deal of time with us and found us the perfect mattress. The best part it was delivered the next day. We will be seeing her for all our furniture needs

Reply from Raymour & Flanigan - Patchogue
Most helpful saleswoman
Most helpful saleswoman. Patient, attentive to our needs and questions.

Reply from Raymour & Flanigan - Patchogue
R&F lives up to the promises all the others claim and fail
Shopping online retailers with the fancy ads I ran into so many problems with their product availability, lousy delivery, poor quality and equally miserable customer service. R&F online was top notch in all ways: preassembled items, clear info on stock availability, fast delivery, EXCELLENT customer service, and a bonus -- reasonable prices! Good bye bargain online retailers. Hello, R&F.
Stress free with a very helpful staff

Reply from Raymour & Flanigan - Patchogue
I did a phone order to the store in…
I did a phone order to the store in Patchogue ny and Sammy was my sales woman. So helpful and sweet. I will definitely use her again if I need anyy

Reply from Raymour & Flanigan - Patchogue
Ray met us at the door and introduced…
Ray met us at the door and introduced himself. He was patient and listened to what I thought I wanted in a color scheme.
I did want swivel chairs.
Ray brought me to a swivel chair that was so comfortable he then told me it was a recliner. It doesn't look like a recliner which was exactly what I wanted.
I was so happy with the chair I bought the loveseat too.
I went home and picked out
a rug to go with my new color scheme.
I will be back to see Ray for future purchases.
The store is lovely and has so many styles of furniture and accessories to choose from their customers will have a pleasant and positive shopping experience.

Reply from Raymour & Flanigan - Patchogue
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







