John was my salesman at the route 17 Paramus store. He was excellent, very knowledgeable, friendly and so helpful. He made my shopping such a great experience!
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I have been using Raymour and Flanigan for all my furniture needs for the past 20 yrs. I like that they have up to date furniture snd also very good quality furniture. My sales person has been John... See more
Company replied
The sales representative was rude and condescending. I could not wait to get out of the store. I ended up coming home and ordering what I wanted online. I have purchase furniture before from your comp... See more
Our consultant, Enan Loyal, made our shopping experience wonderful. He listened to our needs, showed us all our choices, explained the differences in the products, and gave us plenty of time to make o... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
200 Route 17, 7652, Paramus, NJ, United States
- 2016499941
4.5
Excellent
315 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 0% of negative reviews
Typically replies within 24 hours
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Great buying experience on website and in showroom
I was able to use your website to do all my planning and selection of furniture. Great pictures and stats. Your showroom was very well setup and I was able to try out and make my final decision for the living room furniture I bought. A big plus is that your repair people all work for R&F so I don't have to deal with subcontractors in case I need a repair. Salesperson was very friendly and knowledgeable - a pleasure to work with.
20 July 2025
Reply from Raymour & Flanigan - Paramus
Dear Anna Edson,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had a positive experience both online and in our showroom. It's great to know that our website helped you plan and select your furniture with ease, and that our showroom setup allowed you to make a confident decision for your living room.
We take pride in having our own team of repair professionals, and we're glad this aspect of our service adds to your peace of mind. It's also fantastic to hear that our salesperson made your experience enjoyable with their friendliness and knowledge.
Your satisfaction is our top priority, and your kind words motivate us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Thank you once again for your review and for choosing Raymour & Flanigan Furniture and Mattress Store.
Warm regards,
[Your Name]
Raymour & Flanigan Customer Service Team
Reply from Raymour & Flanigan - Paramus
Hello Nathaniel,
Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our team. Our employees strive to be friendly and helpful, and it's wonderful to know that their efforts made a difference during your visit. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
Would go back!!!
The salesperson we had which was Seif was fantastic. Showed us what we needed. Wasn’t pressuring us, good sense of humor. Overall great experience.
Thanks👍👍👍
3 July 2025
Unprompted review
Reply from Raymour & Flanigan - Paramus
Hello Carlos,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Seif provided you with fantastic service and made your visit enjoyable. It's wonderful to know that you appreciated the guidance without feeling pressured and that you had a great overall experience. Your feedback is incredibly valuable to us, and we will be sure to pass along your kind words to Seif. We look forward to welcoming you back to Raymour & Flanigan Furniture and Mattress Store in the future!
Best regards,
The Raymour & Flanigan Team
the sales person was fantastic
6 July 2025
Reply from Raymour & Flanigan - Paramus
Hello Kelly,
Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that you had a fantastic experience with our salesperson. Providing excellent customer service is a top priority for us, and it's wonderful to know that we met your expectations.
If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Salesman knew about the product we were…
Salesman knew about the product we were interested in and was very courteous
5 July 2025
Reply from Raymour & Flanigan - Paramus
Hello Ellen,
Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that your experience with our salesman was both informative and courteous. At Raymour & Flanigan, we strive to provide knowledgeable and friendly service to all our customers, and it's great to know we met your expectations.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again soon!
Best regards,
The Raymour & Flanigan Team
Salesperson needs to listen to…
Salesperson needs to listen to requested brand and not try and sell an alternate.
Also to speak clearly in presence of person not as they are walking ahead of them.
24 June 2025
Reply from Raymour & Flanigan - Paramus
Dear Beth,
Thank you for taking the time to share your feedback with us. We're sorry to hear about your recent experience at our store. It's important to us that our sales team listens carefully to our customers' preferences and communicates effectively. Your comments will be shared with our team to ensure we improve in these areas. We appreciate your input and hope to have the opportunity to serve you better in the future.
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Paramus
Hello Stella,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Raj was able to assist you with such knowledge and attentiveness. Providing excellent customer service is a top priority for us at Raymour & Flanigan, and it's wonderful to know that Raj made your visit a positive one.
We truly appreciate your 5-star rating and your kind words. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Paramus NJ store and salesman George
I visited the Paramus NJ showroom and George was my sale person. He was exceptional- friendly but not pushy or aggressive; very knowledgeable and helpful. He carried chairs and moved tables to help me see how things would look; he provided suggestions that actually made the experience more enjoyable and easier and he out together a great package of furniture for a few rooms. Great experience and highly recommend.
14 June 2025
Reply from Raymour & Flanigan - Paramus
Hello Jill,
Thank you so much for taking the time to share your wonderful experience. We're thrilled to hear that George provided you with exceptional service and made your visit enjoyable and stress-free. It's great to know that his friendly and knowledgeable approach helped you find the perfect furniture for your home. We truly appreciate your recommendation and your kind words. If you need any further assistance or have more questions, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
Great experience
I had a great experience working with Saif as my salesperson. He was incredibly knowledgeable, patient, and genuinely helpful throughout the entire process. What I appreciated most was that he gave me my space to think things over without being pushy at all. His professionalism and understanding made the experience smooth and stress-free. I highly recommend Saif to anyone looking for a reliable and supportive salesperson
17 May 2025
Unprompted review
Reply from Raymour & Flanigan - Paramus
Dear Nicole,
Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that Saif provided you with such knowledgeable and patient service. It's great to know that his professionalism and understanding made your shopping experience smooth and stress-free. We truly appreciate your recommendation and are delighted that Saif could assist you in such a positive way. Your feedback is invaluable to us, and we look forward to serving you again in the future.
Warm regards,
The Raymour & Flanigan Team
Great Experience!
I was greeted immediately and Ingrid Liriano was super helpful with helping me find what I was looking for. She also took time to help me with a service claim. She was personable and professional. It was a great experience!
31 May 2025
Reply from Raymour & Flanigan - Paramus
Dear Allisoni,
Thank you so much for sharing your experience with us! We’re absolutely thrilled to hear that Ingrid Liriano provided you with such helpful and professional service. It’s fantastic to know that she was able to assist you in finding exactly what you were looking for and with your service claim. We always aim to create a warm and efficient experience for all our customers, and your feedback truly reassures us that we’re on the right path.
Warmest regards,
The Raymour & Flanigan Team
Great experience at your Paramus…
Great experience at your Paramus location. Salesman Adrian was very informative and helpful in our search for a new mattress. He showed us several that were within our budget and specifications. We ended up buying a mattress that day!
24 May 2025
Reply from Raymour & Flanigan - Paramus
Hello G.S.,
Thank you so much for sharing your wonderful experience at our Paramus location! We're thrilled to hear that Adrian was able to assist you effectively in finding the perfect mattress within your budget and specifications. It's always our goal to provide informative and helpful service to our customers, and we're delighted that you found exactly what you were looking for.
If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Paramus
Hello Kathleen,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our service quick and professional. Providing our guests with efficient and high-quality service is always our top priority. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Raymour & Flanigan!
Best,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Paramus
Dear Charles,
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that our salesman provided you with outstanding service and was both knowledgeable and eager to help. Your feedback is incredibly valuable to us, and we are delighted that you had a positive experience at Raymour & Flanigan.
We strive to provide exceptional service to all our customers, and it's wonderful to know that we met your expectations. If there is anything else we can assist you with, please don't hesitate to reach out.
Warm regards,
The Raymour & Flanigan Team
No pressure shopping..sales people nice…
No pressure shopping..sales people nice ,friendly and not pushy.
8 May 2025
Reply from Raymour & Flanigan - Paramus
Hello Barbara,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed a no-pressure shopping experience and found our sales team to be nice, friendly, and not pushy. Providing a comfortable and welcoming environment for our customers is very important to us, and your feedback reassures us that we're on the right track.
We truly appreciate your 5-star rating and look forward to welcoming you back to Raymour & Flanigan in the future. If there's anything else we can do for you, please don't hesitate to reach out.
Warm regards,
The Raymour & Flanigan Team
Seif, best salesman
Seif, salesman in Raymour was not only helpful but informative in helping us in our decision. Love our experience and the quick delivery was amazing. Well priced, great quality and quickly delivered. Hope to get back for more!
13 May 2025
Reply from Raymour & Flanigan - Paramus
Hello Jenlozoe,
Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that Seif was able to assist you effectively and that you found our service and delivery to be exceptional. It's great to know that you are pleased with the quality and pricing of your purchase. We look forward to welcoming you back to Raymour & Flanigan for more great finds in the future!
Best regards,
The Raymour & Flanigan Team
The sales person
8 May 2025
Reply from Raymour & Flanigan - Paramus
Hello Barbara,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a positive interaction with our salesperson. Providing excellent customer service is a top priority for us, and it's wonderful to know that we met your expectations.
If you have any more feedback or need assistance in the future, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Paramus
Hello Melina,
Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that you had an excellent experience at Raymour & Flanigan. Your satisfaction is our top priority, and it’s wonderful to know that we met your expectations.
If there’s anything else we can do for you or if you have any future needs, please don’t hesitate to reach out. We look forward to serving you again soon!
Best regards,
The Raymour & Flanigan Team
Successful shopping trip
Josephine was wonderful to work with. Helped me find exactly what I was looking for.
16 April 2025
Reply from Raymour & Flanigan - Paramus
Hello R.O.,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Josephine was able to assist you in finding exactly what you were looking for. Providing excellent service is our top priority, and it's wonderful to know that Josephine made your visit a positive one.
We truly appreciate your feedback and your 5-star rating. If there's anything else we can do for you, please don't hesitate to reach out!
Best regards,
The Raymour & Flanigan Team
mattress allergiesI had questions about mattress…
I had questions about mattress allergies and they were answered to my satisfaction.the sales lady was great, I have nothing but good things to say about my experience.a plus was she is a pleasant person.
20 April 2025
Reply from Raymour & Flanigan - Paramus
Hello Charlie,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that your questions about mattress allergies were answered to your satisfaction and that you had a positive experience with our sales team. It's wonderful to know that our staff made your visit pleasant. We truly appreciate your kind words and your 5-star rating. If you have any more questions or need further assistance, please don't hesitate to reach out!
Best regards,
The Raymour & Flanigan Team
My salesperson
My salesperson, Adrian , spent several hours going above and beyond the standard level of service. They were very helpful during our online chat and purchase!
26 March 2025
Reply from Raymour & Flanigan - Paramus
Hello Chad,
Thank you for taking the time to share your experience with us. We're thrilled to hear that Adrian provided you with exceptional service during your online chat and purchase. It's wonderful to know that they went above and beyond to assist you. We truly value your feedback and are always striving to enhance our customer service. If there's anything more we can do to improve your experience, please feel free to let us know!
Best regards,
The Raymour & Flanigan Team
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