My wife and I initially went to the Lake Grove store to look for a new couch. We were helped by Samantha whom was very friendly and informative and guided us to the exact couch we were looking for. We... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Joe Giordano was great! He greeted us at the door and showed us the mattress we wanted to see. He was very knowledgeable and friendly. He answered all our questions and explained all the details. He... See more
Samar Chrayde-Perez, the consultant that worked with me was wonderful. She took her time, explained everything thoroughly and made suggestions regarding my purchases. I was looking to buy a loveseat... See more
No one checked or asked me if all the information on my receipt was up to date. I had to go back to the same store the following day and make sure they gave me an updated receipt with the correct emai... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
3147 Middle Country Road, 11755, Lake Grove, NY, United States
- 6312857530
4.6
Excellent
269 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lots of choices great salesman only…
Lots of choices great salesman only thing I forget to use my 25 off coupon
13 September 2023
Reply from Raymour & Flanigan - Lake Grove
Hello Michael Martinez! Thank you for your feedback. Thank you for leaving this 5-star rating! We hope you're enjoying your new furniture!
Great selection of mattresses at fair…
Great selection of mattresses at fair prices. Our sales person, KK (Khurshida), was very friendly and most important very knowledgeable about beds. She helped us pick a mattress that fit our needs at a price we could afford. Thank you KK!
11 September 2023
Reply from Raymour & Flanigan - Lake Grove
Hello Barbara Quinn! Thank you for your feedback. Thank you for leaving such a great rating! We're glad you had such a good experience with us. Thank you!
Kevin McCormack was great!
3 September 2023
Reply from Raymour & Flanigan - Lake Grove
Thank you for your review, Alfred. It's great to hear that your sales person was helpful to you!! We hope to see you again soon and thank you for being a customer with Raymour & Flanigan!
Joe Giordano was great he took a lot of…
Joe Giordano was great he took a lot of time showing me items that I was interested in
25 August 2023
Reply from Raymour & Flanigan - Lake Grove
Hello Maureen Misuraca! Thank you for your kind words, we are pleased to know that our sales associate did a great job! We hope you're enjoying your new furniture. Thank you!
The salesman Mustafa was very…
The salesman Mustafa was very personable and knowledgeable of your products. Pleasant transition
16 August 2023
Reply from Raymour & Flanigan - Lake Grove
Hello James Wellinghoff! Thank you for your kind words, we are pleased to know that our sales associate was so personable and knowledgeable! We hope you're enjoying your new furniture. Thank you!
Great service
11 August 2023
Reply from Raymour & Flanigan - Lake Grove
Hello Tracy, Thank you for leaving this 5-star rating! We hope you’re enjoying your new furniture!
Great selection and Professional
Great selection and Professional , Kind and Helpful service from sales to setting up delivery
10 August 2023
Reply from Raymour & Flanigan - Lake Grove
Thank you, Jorge, for your review! It's great to hear that we did an exceptional job!! We hope you enjoy your new furniture. Thanks for being a customer with Raymour & Flanigan!
They had what I wanted and our…
They had what I wanted and our salesperson was very knowledgeable and worked with us
26 July 2023
Reply from Raymour & Flanigan - Lake Grove
Thank you for your review, Joan! We really appreciate you taking the time out to share your experience with us!! Enjoy your new furniture.
Very helpful
Very helpful. We went in looking for living room and dinner room furniture and we were able to accomplish all we wanted.
20 July 2023
Sales person was knowledgeable and…
Sales person was knowledgeable and personable- took his time to explain things
19 July 2023
Reply from Raymour & Flanigan - Lake Grove
Thank you Barry for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture!
MUSTAFA LISTENED TO WHAT I WANTED
I knew what I wanted and told Mustfa this was going to be an easy sale. He listed to what I wanted - mattress set and recliner and he brought me too them and told him I am in the middle of the road person and that is what I got.
16 July 2023
Reply from Raymour & Flanigan - Lake Grove
Thank you Kenneth for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture!
Very helpful
Gloria listened to what we were looking for and showed us exactly that. We spoke about different options, and found the best for us.
11 July 2023
Reply from Raymour & Flanigan - Lake Grove
Thank you for your kind words. It's great to hear your sales person was so helpful with your furniture selection!! We look forward to seeing you soon.
Professional and very helpful!
5 July 2023
Reply from Raymour & Flanigan - Lake Grove
Thank you Alan for your kind words. It's great to hear your sales person was so helpful with your furniture selection!! We look forward to seeing you soon.
Jim is a great salesman!
Jim is a great salesman! No pressure, great personality, and very efficient!
29 June 2023
Our sales associate is great
Our sales associate, Kevin McCormick understood exactly what we needed and located the right furniture. We worked with him before on another purchase
23 June 2023
Very friendly and knowledgeable
Very friendly and knowledgeable. Everything was done fast and professional
16 June 2023
Failure to receive gift card
Purchased a mattress on 5/4/23. The salesperson, Marleen Shillingford, offered a $200 Mastercard reward for the purchase. We received only $100.
I contacted the salesperson on 5/24 and 5/30, both times she indicated she would resolve the issue. Today, 6/7/23, the salesperson called to say that both $100 gift cards were redeemed. I actually received on one $100 gift card, so if the other was redeemed, it was not redeemed by me.
I asked to speak with the manager, Amit Khanna. I was told he wasn’t available.
So he am still waiting to receive the $100 gift card.
6 June 2023
Unprompted review
Samantha was extremely helpful to us
Samantha was extremely helpful to us. We recently lost our home in a fire. She made us comfortable and took the time to understand our needs so the purchases made sense. We bought our bed, sofa couch, and two night stands so far. We will be back once our home is redone. Samantha is a great asset.
5 June 2023
Unprompted review
Reply from Raymour & Flanigan - Lake Grove
Thank you Christine for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture.
Always very helpful there and patient
4 June 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.