Raymour & Flanigan Reviews 

Mark worked with us and we left satisfied

Good price and delivery next day
Can’t ask for more
Process was organized and easy to follow

This is the 2nd time when ordering/purchasing items from R&F that there has been a $.01 discrepancy as determined by your company. The 1st time my order was not delivered and there was no notice or explanation until I reached out to find out why it had not been delivered. The 2nd time, at least I received an email to let me know that there was again this discrepancy. This is unacceptable and the order has been canceled. I will say though that this time, Lisa at the West Springfield, MA store was very kind and helpful.

Tom is an exceptional salesman; very knowledgeable, very personable & patient. He made us feel right at home. He made shopping for furniture a fun experience!

They were very helpful 🙂

Omar was very polite, patient and helpful in choosing the items we needed for our site.

Easiest online shopping. And your number one salesperson.

Poor furniture repair service.

Tech came to my home without the part, wasted trip.

The furniture repair service doesn't call back as they say.

All this on a platinum extended warranty service!

Mostly sofas, bedrooms & dining sets on display. We're looking for shelving. Minimal examples found.

Jolanta our assistant was amazing !

We had been shopping for 2 days and our experience with her was amazing. She was very knowledgeable and helpful with our decision. She covered and compared all our questions, she spent time and never seemed frustrated by the repeated questions.
Thank You, Jolanta🙂

Excellent service and support, very dedicated and knowledgeable sales person

The Live chat agent was excellent, explaining everything and ultimately helping me decide what to buy.

The representative, Maya, looked for ways to help and found them.

Fima, our salesperson, is a real professional and a pleasure to deal with.

Kiersten was very helpful.
Gave us our space to look and then came over when we signaled for her.
Very sweet person.

Scott and Michelle both worked together to assist me in purchasing a mattress and were professional and personable, making sure the mattress was an appropriate one for me as I have had a challenging illness that made sleeping difficult at times. The extra time they spent with me was most appreciated! I highly recommend both of them! It was an outstanding experience for me. Your delivery people were also excellent and on time.

I when to Gateway Mall Brooklyn location. Josefina took care of me. She makes me feel that I was talking to my best friend and help me to make the best decision base on my needs. She was just wonderful!! Great costumer service, even my husband was like “did we meet her before?” Amazing. Thank you Josefina you’re just the best 👍

Jody Favors was exceptional: professional, personable and solved our problem seamlessly.

Marilyn greeted us with such a smile when we first walked into the store. She helped us tremendously while still giving us time and space to look around. When we finally needed her help she was right there with us to the very end of our purchase. This was by far the most wonderful shopping experience we have had.