Raymour & Flanigan - Brookfield Reviews 268

TrustScore 4.5 out of 5

4.7

14 Candlewood Lake Road, 6804 Brookfield, CT, US


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Rated 5 out of 5 stars

Great service with helping us decide the best choice for our home. Together we discussed many options and covered a broad price range. We believe we got the best deal. We also considered other stores... See more

Rated 5 out of 5 stars

Good experience, quick efficient and I walked out satisfied. I was looking for a very specific mattress. I had done my homework online so I needed to understand a couple of tings and "test drive" th... See more

Rated 4 out of 5 stars

We actually shopped at 2 different R&F stores and had two very different experiences. Went to one close to home looking for an Avocado Green Mattress ranked # 1 by Consumer Reports. Assoicate told us... See more

Company replied

Rated 5 out of 5 stars

We’ve been looking for small scale living room furniture for a couple of months. With Darren’s help we found exactly what we were searching for at Raymour & Flanigan. They have a HUGE invento... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 14 Candlewood Lake Road, 6804, Brookfield, CT, United States

  • 2037752007

4.7

Excellent

TrustScore 4.5 out of 5

268 reviews

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Replied to 3% of negative reviews

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4.7

All reviews

(268)

3,760 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service with helping us decide…

Great service with helping us decide the best choice for our home. Together we discussed many options and covered a broad price range. We believe we got the best deal. We also considered other stores before visiting Raymore and Flanagan and feel we got a good price.

28 June 2026
Rated 2 out of 5 stars

Not delivered as promised

I was assured my purchase could be delivered the next day as long as I ordered something that was in stock. I ordered, it was in stock, I was reassured it would be delivered next day, and it WAS NOT.

25 April 2026
Rated 5 out of 5 stars

Good experience

Good experience, quick efficient and I walked out satisfied.
I was looking for a very specific mattress. I had done my homework online so I needed to understand a couple of tings and "test drive" the product.
Darren was very helpful, he patiently explained the differences between products and did not try to push me in any direction. I tested 4 different mattresses, made my decision, he wrote it up, I picked a delivery date and... we shall see.

13 April 2026
Rated 5 out of 5 stars

Great consultants

Me and my husband had a great experience at Raymour and Flanagan our consultant Brian Detoma was great to work with not pushy at all very knowledgeable and patient and kind gave us space to look around but was there if we had any questions very nice selection of furniture we did shop around a lot and we found the most value for our money there we are excited to get our new couches delivered.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Our sales lady

Our sales lady, Camila, was excellent. She was so helpful and she let us discuss things among ourselves. A true gem!!! And when we go back to get other furniture that we need, we will go to her.

3 April 2026
Rated 5 out of 5 stars

We got help from a gentleman who was…

We got help from a gentleman who was working his first day, he was very knowledgeable and helped in making the decision on our new couch!

30 August 2025
Raymour & Flanigan - Brookfield logo

Reply from Raymour & Flanigan - Brookfield

Hello Kya,

Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that our team member was able to assist you so effectively on his first day. It's great to know that his knowledge helped you make the perfect choice for your new couch. We strive to provide exceptional service to all our customers, and your feedback is truly appreciated. If you have any more questions or need further assistance, please don't hesitate to reach out.

Best regards,
The Raymour & Flanigan Team

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