Rated People Reviews 

Not possible to delete account via the app. Passed on my phone number to the trade without permission. Bad customer service. Do not trust this company, it’s data farming . Not GDPR compliant.

To respond to the below, you have already received my email regarding my request to delete my account which you have not replied to as the delete account button in the app does not work. I also requested you remove details which you have not actioned and said you need to keep my data for 6 years which is not reasonable. I was only joined for around a hour before I realised you were dishing my data out so why do you need to keep it for 6 years now? You also have not explained how the browser and app suddenly got my contact details without my inputting these or approving a data protection policy.

Freddie was very honest and friendly gave good advice and his helper was. very polite and friendly too they plastered my ceiling and skylight and did a good job would recommend 👌

Advertised for an electrician. Got a call within half an hour, and he arrived at my home within an hour ( he drove over 30 miles to do the job) whilst he was here I got another call. Speedy service, excellent work.

Had a few roof titles slip off from the vertical wall by the bedroom windows. Posted on the site and got a call back within 15 mins and had the job sorted within 2 days which was excellent

Charging for leads you cannot get a hold of. Running refunds based on a percentage of your leads bought instead of what actually happens. They obviously do not trust you.
Leads so expensive compared to unlimited leads from checkatrade for a fixed annual membership fee.
Customer service is absolutely shocking, I was unable to speak to anyone and system cut you off when pressing the phone options.

The worst lead company I have encountered by a long way.

Dan turned up on time and we had a little chat so he new exactly what was needed. The curtain rails and curtains turned out just as i wanted so i was well pleased.

Professional, prompt, friendly and reasonably priced. Would highly recommend.

It was easy to post my job, a tradesperson contacted me straight away and completed my job quickly and efficiently

This was my first time using Rated People. I was very impressed with the response.
I chose Building Maintenance Services to do the repairs to my conservatory. They did an excellent job. I highly recommend them.

Ando plasterers I went with, Carl was on time, polite, fantastic job, cleaned up afterwards and price was reasonable, definitely using Ando plasterers agin.

I put my ad on the site, including a couple of pictures of what is required and within a couple of hours I had some quotes.
I contacted the best fit trades man and the job was completed within 2 days. a really good experience

Jim was fantastic, great job thank you

By far the worst company I've ever had to deal they must be working within the boundaries but far as I'm concerned there just a scam .every thing links and robot talking basically they get you on board and from then on it a night mare thus should be allowed in this day and age they should be looked at and shut down

Easy to use site.
I’ve used Rated People twice.
With prompt replies and good experiences with both trades people

Stuart was on time. The work was done to a professional standard. Did all the work booked and also domeadd on jobs. We were pleased with end result. Very helpful friendly, knowledgeable workmen. Would recommend them to anyone who wishes to hire a reliable and honest workman. It was a pleasure to have them do the work in my home

Sometimes gives you instant contact with someone with the
Right professional know how to get a job done.
Just one point
I found myself looking everywhere for correspondence
With tradesman.
Checking email, text.
Would like to see it all in one place i guess .
But still a great service

We could not leave a review on Rated People for Carl Neville Roofing Services in Barnsley, just because the job was not accepted via the website.

We are still experiencing a leak in our conservatory roof, which is now causing ongoing damage to both the roof and the adjacent wall.
After researching local contractors, we chose Carl based on his strong reviews (9.5+ ratings). In December 2025, he completed the work and we paid £1,200 in full on completion. Unfortunately, the leak returned within days, indicating the issue had not been properly resolved.
We contacted Carl again, particularly as his work is advertised as “guaranteed.” What followed was several months of frustration. There were multiple instances where visits were agreed but he did not attend, often providing last-minute explanations such as emergencies or other issues. On the occasions he did attend, no effective repair was carried out, with weather frequently given as a reason.
Now, nearly six months later (June 2026), Carl returned but requested an additional £300 + VAT to carry out further work, stating that he “does not do anything for free.” When questioned about his guarantee, he explained that it only covered his initial assessment of the problem, not the resolution if the issue persisted. This was not how we understood “guaranteed work” and was disappointing to hear.
The visit ended without any repair being carried out, and the leak remains unresolved.
Based on our experience, we cannot recommend this service and would encourage others to carefully consider their options.

Repair to Back Gate. Responded Quickly to Job. Visited with a Reasonable Price. S20 Estates. Did a Great job. Highly recommend.

I had a very bad experience with Rated People.

I spent over 10 years building my profile, earning 100% positive feedback and excellent reviews from customers. Then my website was removed from my profile, and a large part of the work I had put into building my reputation was effectively lost.

Now it feels like the platform is more focused on selling expensive subscriptions than supporting tradespeople. Paying around £200 per month just to maintain visibility is difficult to justify, especially for small independent businesses.

One thing I have learned is that you cannot take away Google reviews in the same way. There is a reason why so many tradespeople focus on building their Google presence. Those reviews belong to your business reputation and help customers find you directly, rather than through a third-party platform.

If you'd like to see what my customers say about my work, please visit my website and Google profile. My reputation was built through genuine customer feedback, not through paid marketing.

In my opinion, Rated People has become more of a marketing platform than a platform designed to help tradespeople. Even some of the images used in their advertising look more like stock photos than real tradespeople.

I would encourage other tradespeople to invest in their own website, Google reviews and local SEO. At least then you're building something that belongs to your business and cannot disappear overnight because of changes made by a third-party platform.

I recently used the services of Conor Lynch Plumbing and Heating to repair a blocked pipe connected to my washing machine. I cannot recommend the company enough. Conor was professional and polite and was punctual when he arrived at my property. He was very patient when conducting the repair and answered all my questions regarding the work he was undertaking. Conor was very skilled in his job and was a great problem solver as he suggested a proposed repair which would resolve the long term problem of our blocked pipe. Conor carried out the proposed repair and tested the washing machine and answered questions before he left my premises. The fee I was charged was reasonable compared to other quotes I was given. Conor gave me confidence of being a true professional in his field with a great passion for the work he is undertaking. He was very approachable and accessible. I was very happy with the standard of work that he produced. If I ever need another plumber to carry out a job, I will not hesitate to use his services again.