Great!!!! Lovely and wonderful! Awesome communication about shipment and status of my ring! Easy to use website! Unbeatable prices! And the ring!!! Absolutely drop dead stunning! I was looking i... See more
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Review summary
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What people talk about most
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We just celebrated our 35th wedding anniversary in May. My mother-in-law has a very unique wedding ring I’ve always admired. A few years ago, I found a similar setting, that had a small diamond. I... See more
Company replied
Beautiful ring. great experience and awesome customer service since i needed to resize they were quick and fix the problem right away. 2 karat ring is amazing and my fiancee loves it.. quality of the... See more
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I was able to talk to the owner of the company, work with him on pricing, edit the prongs of the ring, and he was just so helpful. It truly is significantly cheaper and feels less like I’m getting sca... See more
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Company details
About Rare Carat
Written by the company
What is Rare Carat?
Rare Carat is one of the leading diamond jewelry retailers in the United States, and best rated jeweler on Trustpilot since 2024. In 2021, Rare Carat pivoted away from its initial "search engine" business model and started accepting payments. This allowed the company to become merchant of record on all transactions and take end-to-end responsibility for customer service and satisfaction. Behind the scenes, like in traditional retail, Rare Carat aggregates many vetted wholesalers with whom the customers never interact. All products sold on Rare Carat come in a Rare Carat branded box, the company no longer selling products from third party brands. The company has gained a reputation for exceptional customer protection, customer service, quality and pricing. Learn More about the company here: About Rare Carat
Over a million of happy customers used Rare Carat so far.
TrustPilot, Google and BBB users have submitted more than 5,000 positive Rare Carat reviews.
Rare Carat offers more than 1,500,000 natural and lab-grown diamonds, using sophisticated AI to rate diamond deals and help you find the best value.
Powerful Reports on Diamonds Don’t get ripped off, no matter where you shop. Use the free Rare Carat Report, a Price and Quality check for any diamond you are considering buying anywhere.
Free Human Gemologist Help
Additionally, Rare Carat Gemologists are available 24/7 to answer diamond questions about any diamond sold anywhere, no strings attached. Give it a shot and you’ll see why Rare Carat reviews are excellent.
Questions? Get in touch at help@rarecarat.com or visit us at RareCarat.com to discover the smarter way to buy diamonds.
We don’t care where you buy diamonds - just that you buy smart.
What is Rare Carat?
Written by the company
- "The Secret to Buying the Perfect Diamond" - The New York Times
- Rare Carat is one of the leading diamond jewelry retailers in the United States. It operates on a “managed marketplace” model, combining the selection advantages of marketplaces with the quality assurance of traditional retailers. Founded in 2016, the company initially started as a diamond search engine (“Kayak for Diamonds”). In 2021, Rare Carat pivoted away from the search engine model, started accepting payments (becoming merchant of record) and taking end-to-end responsibility for customer service and satisfaction. Behind the scenes, Rare Carat aggregates many vetted wholesalers, with whom customers never interact. The company has gained a reputation for exceptional customer protection, customer service, quality and pricing.
Should I buy my engagement ring on Rare Carat?
Yes! All of our products are covered by our 100% Money-Back Guarantee
We accept returns within 30 days of shipment for a full refund, no fine print. Just contact one of our gemologists in chat or email help@rarecarat.com to initiate the return and get your pre-paid shipping label. We also offer one free ring resizing for up to a year after shipping (the resizing of eternity bands, however, is limited to 30 days). More extended coverage is available through our care plan.
Contact info
20W 47th Street Suite 601A, 10036, New York, United States
- help@rarecarat.com
- www.rarecarat.com
5.0
Excellent
4K reviews
Asks customers to review
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I am in awe of my ring
I am in awe of my ring! Between craftsmanship, quality, customer service and swift delivery; I couldn’t have picked a better online retailer. The free earrings were an amazing plus! Presentation and even the ring sizers are awesome. Thank you!!!! I will come back soon for my wedding band and of my fiance 🥰
25 June 2026
Reply from Rare Carat
Hi there Nat!
Thank you for sharing your experience!
We are so glad that your ring left such a lasting impression and that every part of the process met your expectations. From the craftsmanship to the little extras, it is wonderful to know you enjoyed it all.
We appreciate your support and look forward to helping both you and your fiancé with your wedding bands.
Sincerely,
Matthew H.
Diamond Expert, Rare Carat
Reply from Rare Carat
Hi there Ali,
Thank you for your review!
We are so glad to hear that your wedding ring purchase was a smooth experience from start to finish. Making the process simple and stress-free is always our goal.
We appreciate you choosing Rare Carat!
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
From the stone to the setting
From the stone to the setting, questions answered and customer service were all top tier. My new Fiance is thrilled!
25 June 2026
Reply from Rare Carat
Hi there Patrick!
Thank you for sharing your experience!
We are so glad to hear that you felt supported throughout the process, from selecting the diamond to choosing the perfect setting. Most importantly, we are delighted to hear that your new fiancée loves the ring.
Congratulations on your engagement, and thank you for choosing Rare Carat!
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
Came out better than expected and I am…
Came out better than expected and I am excited to propose! Love you all.
25 May 2026
Reply from Rare Carat
Hi there Joey!
Thank you for the wonderful review!
We are so happy to hear that the ring exceeded your expectations and that you are excited for the proposal. It is an honor to be part of such a meaningful moment in your journey.
We truly appreciate your kind words and support!
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
The Rare Carat team was exceptional
The Rare Carat team was exceptional. From beginning to end, they were responsive, prompt, and consistent. The timelines were accurate - and the outcome was exceptional. I would not hesitate to order again.
25 June 2026
Reply from Rare Carat
Hi Ezra!
We are so happy to hear that your experience with Rare Carat was a positive one from start to finish. Clear communication and dependable service are incredibly important to us, and we are glad that was reflected throughout your journey.
Thank you for choosing Rare Carat, and we look forward to working with you again!
Sincerely,
Matthew H.
Diamond Expert, Rare Carat
Reply from Rare Carat
Hi Tyler!
Congratulations on your engagement! We are delighted to hear that the ring exceeded your expectations and that your fiancée loves it. Knowing we could play a small part in such an important milestone means a great deal to us.
Thank you for choosing Rare Carat.
Best regards,
Matthew H.
Diamond Expert, Rare Carat
Came out amazing!
24 June 2026
Reply from Rare Carat
Hi Alex!
Thank you for the review! We are so glad to hear everything came out amazing and that you are happy with the final result.
We appreciate you choosing Rare Carat.
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
What can I say
What can I say? The customer service was great, and this company got it right. I was awe-stricken when I saw my ring, it was so beautiful. I really love butterflies and to incorporate them into the ring, was everything. You’re awesome Rare Carat!
24 May 2026
Reply from Rare Carat
Hi there!
We are so glad to hear how much you love your ring!
The butterfly details sound like the perfect touch, and it is wonderful to know they made the piece feel even more meaningful to you. We are also happy that our team could provide a great experience along the way.
Thank you for choosing Rare Carat!
Sincerely,
Matthew H.
Diamond Expert, Rare Carat
I am very happy with the ring and she…
I am very happy with the ring and she absolutely loves it. The price was great and the design was made for her. I look forward to getting the wedding bands
24 June 2026
Reply from Rare Carat
Hi Salvador,
Thank you for sharing your experience!
We are glad the ring turned out exactly as you hoped and that she loves it. It is wonderful to hear that the combination of design, value, and overall experience left such a positive impression.
Thank you for choosing Rare Carat and for placing your trust in us!
Best regards,
Matthew H.
Diamond Expert, Rare Carat
Celebrating 35 years
We just celebrated our 35th wedding anniversary in May. My mother-in-law has a very unique wedding ring I’ve always admired. A few years ago, I found a similar setting, that had a small diamond.
I replaced the small diamond with a beautiful 1.5 carat lab diamond from Rare Carat. It’s more beautiful than I even imagined it would be.
Delivery was fast. Excellent customer service.
Definitely recommend.
23 June 2026
Reply from Rare Carat
Hi there Nan!
Congratulations on 35 wonderful years together!
We are honored that Rare Carat could play a small part in celebrating such a meaningful milestone. It is especially touching to hear the ring was inspired by a piece you have admired for so many years, and we are so glad the new diamond exceeded your expectations.
Thank you for trusting Rare Carat with this special anniversary piece and for your recommendation!
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
Would recommend and will use again
Delivery was timely, and the earrings were beautiful and exactly what I ordered. Good notifications on status of my order, too.
23 June 2026
Reply from Rare Carat
Hi Craig!
We are happy to hear everything arrived on schedule and that you loved your earrings. Keeping customers informed throughout the process is important to us, so it is great to know those updates were helpful.
Thank you for trusting Rare Carat with your purchase and for recommending us to others!
Sincerely,
Matthew H.
Diamond Expert, Rare Carat
I loved the process and the ring looks…
I loved the process and the ring looks amazing!!!
23 June 2026
Reply from Rare Carat
Hi Johnathan!
Thank you for sharing this! We are glad the experience felt enjoyable from start to finish and that the ring looks amazing.
Thank you for choosing Rare Carat and for placing your trust in us!
Best regards,
Matthew H.
Diamond Expert, Rare Carat
Great experience
Great experience. Spoke with a rep got a bunch of assistance and examples for ideas. Arrived as scheduled. Love it.
23 June 2026
Reply from Rare Carat
Hi Anthony!
Thank you for sharing your experience!
We are glad the team could help answer questions and provide examples to make the decision process easier. Knowing everything arrived as expected and that you love it means a lot to us.
Thank you for choosing Rare Carat and for placing your trust in us!
Best regards,
Matthew H.
Diamond Expert, Rare Carat
Reply from Rare Carat
Hi there!
We are happy to hear this! Providing a smooth and supportive experience is something the team takes great pride in, so your feedback means a lot.
Thank you for choosing Rare Carat and for placing your trust in us!
Best regards,
Matthew H.
Diamond Expert, Rare Carat
It’s a sparkler ❤️
Love my ring! Great quality fast service and a great company to work with!
22 June 2026
Reply from Rare Carat
Hi Denise!
Thank you for the kind words!
We are happy to hear the ring has the sparkle you were hoping for and that you had such a positive experience working with the team.
Thank you for choosing Rare Carat and sharing your experience!
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
The ring was beautiful and the service…
The ring was beautiful and the service was quick and easy
22 June 2026
Reply from Rare Carat
Hi there Nathan!
It is wonderful to know the ring met your expectations and that the process felt simple and efficient from start to finish.
Thank you for choosing Rare Carat and for placing your trust in us!
Best regards,
Matthew H.
Diamond Expert, Rare Carat
The ring is beautiful delivery and…
The ring is beautiful delivery and customer support 5 stars the look on her face was everything I was hoping for thanks highly recommended
22 June 2026
Reply from Rare Carat
Hi Marc!
Thank you for sharing this with us!
We are glad the ring, delivery experience, and customer support all met your expectations. Most importantly, hearing that her reaction was exactly what you were hoping for is wonderful to know.
Thank you for choosing Rare Carat and for placing your trust in us!
Best regards,
Matthew H.
Diamond Expert, Rare Carat
Great customer service
Great customer service, beautiful rings, exactly what I was wanting
22 June 2026
Reply from Rare Carat
Hi there,
We are so happy to hear that!
Knowing the ring was exactly what you were hoping for and that the customer service stood out to you makes this especially rewarding to hear.
Thank you for trusting Rare Carat with your purchase!
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
Sensational!
The overall experience was never overwhelming, and the quality and service was amazing!
27 April 2026
Reply from Rare Carat
Hi Lance!
Thank you for this wonderful feedback!
We are glad the experience felt comfortable from beginning to end and that the quality and service exceeded expectations. That balance is something we work hard to provide every day.
Thank you for trusting Rare Carat with your purchase!
Best regards,
Matthew H.
Diamond Expert, Rare Carat
Perfect experience
Perfect experience! I had to change my order just a few days before the ring shipped, and the process went very smooth. Great customer service! The ring turned out absolutely beautiful. She said yes! Highly recommend Rare Carat.
21 June 2026
Reply from Rare Carat
Hi there Derek!
We are so happy everything came together perfectly.
Last minute changes can feel stressful, so it is great to hear the process stayed smooth, and the team was able to help every step of the way. Most importantly, congratulations on your engagement!
Thank you for trusting Rare Carat with such a meaningful purchase!
Sincerely,
Matthew H.
Diamond Expert, Rare Carat
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