Delivery drivers was 2 hours late an I wasn’t informed when cooker was unwrapped their was 2 major parts missing from top of cooker had to wait for delivery of them few days later
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Delivery drivers was 2 hours late an I wasn’t informed when cooker was unwrapped their was 2 major parts missing from top of cooker had to wait for delivery of them few days later
Company replied
Good product - delivery was a bit of a mess. but i think it was a combination of the home having to be all clear / we didnt have the right people there. So i don't think it was their fault, even thoug... See more
Company replied
Great company. Found the range cheaper here than anywhere else. Ordering was simple and item came quickly. Great communication and they don't send too many emails like pretty much every other company... See more
Company replied
I bought a brand new DeLonghi cooker from Range Cookers but for some reason was not igniting properly; Ms Shannon Hay together with Mr Steve Richardson of DeLonghi did their best to resolve the issue.... See more
Company replied
Rangecookers.co.uk - great prices, expert advice and FREE delivery on range cookers from manufacturers such as Rangemaster, Bertazzoni, Ilve, Lacanche and Falcon among other. Online since 1999, our team offer the expert and impartial advice to help you get the range cooker that is right for your kitchen.
1 Colchester House, CH1 3AP, Chester, United Kingdom
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I recently purchased a Bertazzoni fridge freezer from the website. Straight forward information regarding delivery. Quick to get back to me with a query I had about product.
Delivery driver was most helpful when we discovered a part was missing, and looked into it straight away.
Wouldn't hesitate to recommend this company.

Reply from Rangecookers.co.uk
Prompt & very helpful & informative service.

Reply from Rangecookers.co.uk
Great company to deal with from start to finish.
The Falcon cooker we purchased from them is absolutely stunning. The best looking range cooker we have ever seen! Works beautifully, easy to clean, well thought out design in every aspect. We paid a bit more for the Falcon, because it’s not a flimsy oven where the heat dials temperatures rub off after a few cleans (don’t know why oven designers don’t remedy this problem?). The dials are superior on the Falcon and enhance its stunning appearance. The top heavy duty metal sections for each gas ring are separate, they slot into each other like a jigsaw puzzle making it easier to clean, especially if you need to give just one a good wash.
The glass on the front of the electric oven is also designed well, you can see your cakes rising quite clearly!
We had to wait for about 5 weeks for the oven to be made in the colour we wanted, but well worth the wait. We have now had it a month and I can truly say that it’s the best oven I’ve ever seen and used in my life (I’m 60). I cook everything from scratch every day and bake, so I know a good oven when I see one! Lol!
Would not part with this oven. Made in England too. Highly recommend.

Reply from Rangecookers.co.uk
Decided to buy through RangeCookers because of how helpful they have been throughout the process of deciding what we wanted to buy. Responsive and helpful - very impressed.

Reply from Rangecookers.co.uk
Excellent customer service. As soon as I had purchased my range I had a phone call from a lovely lady to check everything was as I ordered and wanted.
Great communication and attention to detail. Highly recommended.

Reply from Rangecookers.co.uk
Very happy with this company bought a range and it was delivered well packaged found the WhatsApp easier to communicate with them and they were very helpful

Reply from Rangecookers.co.uk
Of all the sites we could find for a cooker hood, this had the best availability, price and speed of delivery. It was all handled very smoothly and efficiently

Reply from Rangecookers.co.uk
Perfect online buying experience, I am a very fussy customer and presented plenty of questions before and after delivery. The after sales care and follow up was above and beyond and shows what a genuine company this is to deal with, always a concern buying online especially when parting with a large sum of money but rest assured they are a great company to deal with and you will be in very safe hands. One very happy customer and would recommend to all.

Reply from Rangecookers.co.uk
Friendly, efficient delivery. Careful and considerate team, Andy and Paul, thank you.

Reply from Rangecookers.co.uk
The ordering process was fine but the follow up delivery questions seemed a bit over the top. It was clearly explained that if we were not around to accept delivery then there would be a re delivery charge. Yet at the last minute you changed our delivery day which was inconvenient. Seems we can’t mess up the delivery but you are free to do what you like. Not a balanced approach and has put me off using you again in favour of easier suppliers.

Reply from Rangecookers.co.uk
A very good experince. The cooker arrived on time. Very good customer service. Shannon is brilliant!

Reply from Rangecookers.co.uk

Reply from Rangecookers.co.uk
My wok ring arrived quickly, on time, and in good condition, with no hassles. Recommended.

Reply from Rangecookers.co.uk
Purchased a Falcon range cooker online. I used the web chat for a query I had, directed me to the right area on the website to add free installation.
Great range of appliances, easy to buy and excellent price, thank you.

Reply from Rangecookers.co.uk
Easy to use website. Good information when I phoned them. Nice to have a really good discount on the item I purchased.

Reply from Rangecookers.co.uk
Excellent service. I used their WhatsApp chat facility to ask a lot of questions prior to buying my range. They were prompt and helpful with responses.
The delivery date for the cooker was organised the day after purchasing and the delivery team were fantastic.

Reply from Rangecookers.co.uk
A lovely company to deal with, providing a very personalised service. Unfortunately, as product comes directly from the manufacturer, delivery to my kitchen which is upstairs was not possible, so neither was removal of my old range. Fitting is also not available but this company is working hard to persuade manufacturers and delivery company to start offering this service. I would highly recommend this company who have in depth knowledge of their products and are so helpful.

Reply from Rangecookers.co.uk
All communications prior to delivery very helpful and clear. Delivery was so slick it was fantastic - all hail to your team. Looking forward to many hours of fantastic cooking

Reply from Rangecookers.co.uk

Reply from Rangecookers.co.uk
I love my order, when accepted by Range Cookers I’ve been informed & kept track about delivery. I always had the option to contact for further details if needed. Today I received my order at perfect timing, I received a call from courier letting me know they were on the way, will arrive in 30 minutes. I had prepared space as much as possible. I requested delivery through back doors, they accepted & did a fabulous job within few minutes.

Reply from Rangecookers.co.uk
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