Rakuten (USA) Reviews 36,640

Rakuten works the way it was intended. It automatically credits my account when I make purchases through its website on most of the shopping portals I use. So easy! Great return!

Always a great experience using Rakuten. Very simple and easy process.I have been a member for over 5 years. Can’t beat getting paid to spend your money. Nice payoff for recommending others .

I have been a subscriber for many years. I have received hundreds of dollars by making sure that I activate Rakuten once very purchase. Their payouts are prompt and always on time.

When I shop thru Rakuten, I can purchase with vendors receiving rebates. Also receive coupons/discounts upon my purchases. Shopping with Rakuten is a triple win!

I've been a member of Rakuten USA and it's predecessor organizations that it bought or merged with, for years. My main issue is not that it doesn't work because it does. It's just that I very rarely b... See more

I feel the need to give credit to a company that deserves a little shout. I've had no issues with Rakuten and appreciate the kickback I get once in a while. I know it's not much but what other compan... See more

My sister-in-law tried to get me to sign up a few years back and now I’m kicking myself for all the money I essentially threw away. I have been using Rakuten for a little over a year now and I have... See more

Rakuten is an easy platform to use. Easy to earn additional cash for avenues used to shop and procure things. Thank you for the opportunity and please keep it simple.

I love this app , we all shop why not get money back for all your shopping! It's a no- brainer for me although I will admit sometimes I forget to check stores as I'm shopping.

A great app and the rewards are nice. I won't deduct a star for it because it is not a fault of the platform, but when using for other sites like Ticketmaster who do active add-on and bot detection,... See more

Love this service. Continue adding stores. I often find great deals for the stores that I frequent but continue to look for new places to shop. The cash back is an incentive for sure. I tend to do m... See more

I love that when I buy items that qualify,on sale,that the item costs even less because I get that extra little bit back in a check from Rakuten.

This company is worse than the worst insurance company you can imagine. They invoke hurdles of all types to prevent a qualifying expenditure from being paid. It's a JOKE. Spend your time doing more... See more

I've used this company since they were ebates . Always been a nice surprise to get an extra couple of bucks quarterly. I always use this app when online shopping for the rebate and it will enter co... See more

I absolutely love using Rakuten. I was able to use my cash back as a gift card at Lowes and Kohls which was an incredibly flexible option.

I love this website! If the company I am shopping online has a Rakuten cash back option, they always let me know so I can take advantage of it. They keep me posted about the cashback I have earned, a... See more

I love the thought behind getting money back for what you've spent. I got my first check for over $200. I'll definitely keep using the service. Satisfied

Good to get a physical check and not have to follow directions on a computer or phone. Honesty of the company and reminders of when to use Rakuten.

Easy to use and lots of good discounts. Flexible cash back options, but it would be nice if payouts were on demand like other companies, rather than quarterly.

Rakuten is great. I tell everyone I know about it. It’s basically paying you for shopping just as you normally would. The app is easy to navigate and every store I use is listed.

I've been with Rakuten for years - even before they had this name. It's nice to have a little (or larger) deposit from time to time in my bank account!

Super easy to add the extension on your browser or app on your phone. It's like throwing money away to NOT use this service if you ever shop online. As of today (Feb. 18, 2026) I've earned over$1,30... See more

I was skeptical about this application, but I have to say it works and is so easy to use. I have it as an extension on browser, so if I visit a site, it pops up and asks if I would like to use Raku... See more

Rakuren.com (USA) hasn't given me any issues so far – not even before the name change! And they've always given the correct cash back on time, which is great. I can't say anything about reaching out t... See more

This is real: getting cash back for online purchases. I've gotten three checks so far. All I did was visit any website of my choice, and I earned money back.

I have been with Rakuten since they began. Everyone said I was being suckered into something etc. , etc., but now they all use Rakuten too !!

Rakuten always keeps me up to date on any money added to my account. It is so easy to navigate the site.

Rakuten (usa) is the real deal. I have been using the app for several years. I have always gotten a great rebate check especially after the Christmas season of shopping. It is easy to use and they are... See more

Always find some way to weasel out of giving me my cash back earned when it’s more than a few dollars. All while they cash in my nice commissions for referral

I can always count on getting my cash back from Rakuten when I shop at the stores they are part of.

Rakuten blocked my account and suspended it just before it has to give me my cashback. I did major holiday purchases using the website and they have suspended my account and didn't give my cashback. T... See more

Excellent! I just wish when I purchase on my phone and Rakuten could pop up . I forgot a lot when I make purchases on my phone and I seem to make most of my purchases on my phone . Maybe it's somethi... See more

The rewards offered through Rakuten are extremely helpful for someone on a limited budget. I appreciate the ease of using their site.

Rakuten is usually my go-to for money back, but their offer for % fluctuates so much all the time. That's something I wish didn't happen.

I love using Rakuten and getting a Big Fat Check with returned money!

The resolution to the charges that I did not make are still being investigated. I do not intend to use the card until I am refunded for purchases, including a meal share charge, that I never made.

Rakuten is so easy to use and has been a game changer. I would recommend using Rakuten to anyone who wants to find the best retailer for their needs and get the most out of their purchases

Easy to use. I've been using it for a while now. I like that they send checks periodically and I don't have to go in and jump through hoops to get it sent.

I use Rakuten as often as I can. It’s easy and provides additional money off! Thanks

They have an easy to use platform, making even easier to save money!

Beware. Rakuten is fine for small cash back purchases. However, for large purchases they find a way to deny cash back. Rakuten was offering 12% cash back on AWARA. I made a purchase. Used no coupo... See more

I don't know if it's Rakuten or the merchants but I have so many payments that are pending, many of them have been pending for months. It's very frustrating.

I love Rakuten when i remember to use it never an issue with getting reimbursement

too many times I could have orshould have received a rebate...but most of the time, I never receive the benefit -and there isnever an explanation. so many times that I deleted the app. not worth it.... See more

I like the consistent rewards from Rakuten. One of the best things happened in the last year.

It's great to get cash back for most of my online shopping. I'm also alerted of coupons for specific stores while I'm checking out.

I used their cash back for years and years, until finally, a year ago, they stopped posting my earned amounts. I contacting them about everything I earned staying in pending, and they gave me canned... See more

Rebate received as expected and processed smoothly. Everything was timely without the need for follow ups. Thank you

I've been using rakuten for years, since it was called ebates. I've saved hundreds with it.

I signed up for the referral program and then made an offline purchase at Tommy Hilfiger. The cashback for this purchase was confirmed and paid out. However, the $50 bonus for customer referrals was r... See more

I like the link on my website to always remind me if there's a discount available

I do like Rakuten, however the amount of time it takes to confirm orders and put money in account is way too long. I've been a member for years and don't remember it taking this long in past years. I... See more

I needed to reset my password and never receive an email with my link. When I tried to contact them using the online form on their website, I get a message that states that the form submission did not... See more

Tried multiple times, never got my money back. They closed my account before the payout day. Customer service was very slow at start and completely ignoring me now.

I love Rakuten offers different % back when buying from different stores. It helps to save some money.

I love the discounts and cash back, especially with options for Paypal and other cards. I wish there were some of the old vendors/retailers that used to be on, like Wal-mart. The app is not great and... See more

I use Rakuten when I shop on line. They really do give you cash back. I have been using them for years. Give them a try I think you will love them like I do.

Your cash back will sometimes appear in your account and sometimes not. You have to keep up on it and sometimes go through the hassle of finding your info and trying to get them to approve what you ha... See more