Raising Cane's Reviews 

184
TrustScore 2.5 out of 5

2.5

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Review summary

Created with AI, based on recent reviews

Considering 43 reviews, most reviewers were unhappy with their experience overall. Many customers reported dissatisfaction with food quality, frequently describing chicken as bland, unseasoned, or small in portion. Fries were often criticized for being cold, undercooked, or stale, and coleslaw was noted as bland or bitter. Several people experienced issues with order accuracy, including missing items or incorrect orders, and mentioned encountering rude or unhelpful staff. However, some customers praised the sauce and found the chicken delicious or flavorful. A few also appreciated pleasant staff interactions and the cleanliness of the store.

What people talk about most

Product

People report ambiguous experiences with product, with many praising the chicken, sauce, and bread,... See more

Quality

Users describe negative interactions with quality, with many reviewers expressing disappointment regarding... See more

Staff

Customers consistently note ambiguous experiences with staff, with some reviewers praising employees for... See more

Location

Clients share ambiguous opinions on location, with many reviewers mentioning specific locations they visited... See more

Order

Reviewers mention ambiguous feedback about order, with some customers experiencing issues such as missing... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Visited the new Schererville, IN location for my 1st Raising Canes experience. Nice, simple marketing concept. LOUD music, disco balls, country & karate decor. No Snoop pics? Food was hot & served... See more

Rated 3 out of 5 stars

My concern is that a basic of serving finger food is providing napkins. I shouldn't pull away and see no napkins or have to ask after looking over my order. The should already be prepped in each bag... See more

Rated 1 out of 5 stars

Meridian, Idaho Location!! Our first visit to Raising Cane’s became our last. We drove an hour home to find two missing meals from our order. When we called, the manager refused to look up the or... See more

Rated 1 out of 5 stars

Why does Raising Cane’s use an obese child in their television commercials? That kid got obese from poor nutrition, such as eating fast food. Raising Cane‘s is not exclusively responsible, but they d... See more


Company details

  1. Restaurant
  2. Food Products Supplier

Information provided by various external sources

Founded in 1996 in Baton Rouge, Louisiana, Because Raising Cane’s focuses on only one thing – chicken fingers – we are able to do it better than anyone else. It’s what we call ONE LOVE. Todd Graves, the founder of Raising Cane’s, path to success wa...


Contact info

2.5

Poor

TrustScore 2.5 out of 5

184 reviews

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No history of asking for reviews

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2.5

All reviews

(184)

40 reviews in the last 12 months

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Rated 1 out of 5 stars

Surprise

Surprise, Surprise!!!!!!!
How much smaller can the chicken get. We have been ordering for years but I don’t think anymore. There are other chicken places that there is actually some chicken there to eat. We will miss the taste but life is full of disappointment and changes. Chic filet here we come😋😋😋

28 December 2021
Unprompted review
Rated 1 out of 5 stars

Raising Canes gave me the worst stomach…

Raising Canes gave me the worst stomach ache and the runs. Holy hell was it greasy never eating there again. Service was kind and good but the chicken wasn't good very dry and I also didn't get another piece of Texas toast I ordered.

17 December 2021
Unprompted review
Rated 5 out of 5 stars

DANICAAAAAAA!!!

DANICAAAAAAA!!!!
She slayed the button pushing magic that created the experience of my mouth exploding with that tasty southern flavor.

Jewels killed it too

9 December 2021
Unprompted review
Rated 1 out of 5 stars

This review is for the Crystal Lake

This review is for the Crystal Lake, IL restaurant. Their menu is extremely limited to chicken fingers only. Ordered the chicken fingers which had gristel when I bit into it. Absolutely tasteless ... no spices used to flavor the chicken fingers. I asked for the fries extra crispy, and got fries that were wobbly when I picked them up ... not cooked to order. The coleslaw had no taste. The Texas bread tasted like bread dough ... not baked. My suggestion is to go to KFC, Chik-Fil-A, or Culver's if you want your food to taste good.

18 November 2021
Unprompted review
Rated 1 out of 5 stars

Waste of time!!!

Since the pandemic, we had been waiting for the restaurant to open back up. Called and they said they were open. Checked google maps and they were marked as dine in and drive thru. Got there to find the doors locked at 3:30 in the afternoon. There were 8-10 cars in the parking lot. That would indicate a fair number of employees, since it wasn't customers. So why were they drive thru ONLY? Life is moving on. Open your doors and move on!

25 October 2021
Unprompted review
Rated 2 out of 5 stars

Just tried Raising Canes for the first…

Just tried Raising Canes for the first time. They have always been so busy and I never wanted to wait. Chicken pieces were very small. Fries not good, certainly not tasty. Expected the bread to be good but it was cooked on one side with absolutely no taste. This was an expensive meal for what I received. Going back to my favorite place, Popeyes! This was at Alexandria, Louisiana location.

19 August 2021
Unprompted review
Rated 3 out of 5 stars

Only good thing is the sauce

Their special sauce is the only thing they’re probably popular for. I’ve eaten Raising Canes on several occasions and I can say for a fact that the chicken is just dry paper without the sauce itself. Burgers taste mediocre. The bread is alright.

9 August 2021
Unprompted review
Rated 4 out of 5 stars

A+ Quality

Quality is on point. Yes, the strips vary in size but the taste is always there. Fresh and juicy every time I visit!

22 June 2021
Unprompted review
Rated 1 out of 5 stars

Raising Canes in Westmont

Raising Canes in Westmont, IL
My first and will be my only time at any, I chose the 3 strip meal and was asked soft drink or lemonade I chose Lemonade and was not told it cost more when I got my meal I thought it was a kids meal I never saw strips that small. Nothing special at Raising Canes at all and I will never be back to get ripped off again

29 May 2021
Unprompted review
Rated 1 out of 5 stars

I was in the Raising canes in Mishawaka…

I was in the Raising canes in Mishawaka In on 4/19/21 and when I took my second bite out of the chicken I bit into something that shattered and broke my front tooth clear down to the bone. I filed a complaint with them and they turned it over to their insurance company only to be called a liar because whatever was in the chicken I swallowed and nearly choked on it while driving. I don’t need their money to pay for this but they need to be held accountable.

18 May 2021
Unprompted review
Rated 3 out of 5 stars

As the years have passed

As the years have passed, the Chicken Strips have become Chicken Nuggets. Last purchase of 4-piece Combo Box, I had to search for the "strips" hiding within the box: 4 Strips Now = 2 Strips from bygone days. NOT a bargain, anymore.

15 May 2021
Unprompted review
Rated 5 out of 5 stars

Great value for what you pay

Great value for what you pay - I always leave full with the 4-piece box combo. Ability to substitute in a toast in lieu of cole slaw makes it all the more appealing on my end. And of course, the 5-star Cane's sauce.

13 May 2021
Unprompted review
Rated 2 out of 5 stars

The Raising Cane’s here in my town is…

The Raising Cane’s here in my town is excellent with customer service, but horrible with food service. For the 3rd time I have gone to the Raising Canes on S. Ft. Hood St., I have encountered an issue. The first time they forgot my fries, the 2nd time, they made me walk inside the building to pay because I was using Apple Pay, even though I was not forewarned I could not use it at the drive thru window for payment, and the 3rd time, I ordered lemonade and received a liquid that was supposed to be lemonade, but was clear like water and tasted like lemon water with a dash of sugar! Never again!

13 January 2021
Unprompted review

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