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Vi takker for alle anmeldelser, som vi kan og vil bruge i vores videre arbejde med at forbedre kundetilfredsheden. Virksomheden Rafn-Larsen Automobiler har været aut. bilforhandler siden 1972 og har rødder helt tilbage til 1961. Virksomheden ligger i Ballerup og har siden 2010 været autoriseret forhandler af det japanske bilmærke MAZDA. I 2015 kom mærket ISUZU til og senest i 2020 kom SUBARU. Forretningen er en full-service bilforretning med både salg af nye og brugte biler samt mekanisk værksted og skadecenter. Virksomheden er medlem af Autobranchen Danmark. Det tekniske personale gennemgår løbende de nødvendige kurser for at være ajour med de seneste mærkespecifikke krav til ny teknik, reparationsteknikker, materialekrav og brug af specialværktøjer. Virksomhedens vision er at koncentrere kræfterne om de japanske kvalitetsbiler, således at kunden altid kan være sikker på, at få en pålidelig relevant og kompetent oplevelse i vor forretning. Vi ønsker, at alle kunder får en positiv oplevelse hos os! Vores team af loyale medarbejdere skal tænke og arbejde rationelt for kunderne og derigennem øge kundeloyaliteten for dermed at sikre fortsat ekspansionsmulighed for virksomheden.
Energivej 16, 2750, Ballerup, Denmark
4.7
145 reviews
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Received professional advice, guidance and information from sales person Ivan Djurisic who was so helpful regarding my potential purchase of the new Mazda MX-30R-EV. I found Ivan to be honest and flexible with regard to trading in my old vehicle. I can recommend Rafn Larsen Ballerup if you need professional service, guidance and help when choosing a new vehicle.
Reply from Rafn Larsen Automobiler, Ballerup
Hej Surajit,
Du besøger vores forretning, og spørger om vi vil købe din bil i ren handel. Vi bliver enige om en fornuftig pris, som du takker ja tak til, og udfylder en købsslutseddel og aftaler en afleveringsdato (1 uge efter).
På afleveringsdato, sender du os en SMS med at du har fundet en køber som ville give et par tusinde kroner mere for bilen og derfor ønsker at træde ud af handlen.
Vi har dog i mellemtiden allerede solgt bilen til en ny ejer (bilen var en MX-5 sportsvogn, og det var lige op til sommer - vi havde mange købere skrevet op til denne slags bil) og venter bare på den bliver afleveret af dig.
Derfor ønsker vi handlen gennemført, da vi også har forpligtelser overfor den nye køber af bilen - hvilket du bliver stærkt utilfreds med.
Fremover vil jeg anbefale dig, ikke at indgå nogen form for købsaftaler, før du er færdig med at "shoppe" rundt. Det er useriøst, og spild af tid for begge parter.
En aftale er en aftale, og den står man ved.
Bh Ivan Djurisic
Salgschef
Rafn-Larsen Automobiler
Bought a car from Ivan. Price was fair and overall the staff has been quite friendly, patient and responsive. Also got an insurance through them as they arranged a nice and affordable offer for that too.
I bought my Mazda at Rafn Larsen several years ago and have been doing all service checks and repairs here as well. Good quality, responsible service, always as promised & planned.
The waiting area is clean, with coffee point, so you can comfortably wait while the car is being prepared.
Would definitely recommend this place.
At handle bil hos Rafn Larsen er både seriøst og hyggeligt. God service, rar stemning og så er kommunikationen helt i top. Klar anbefaling herfra!
Reply from Rafn Larsen Automobiler, Ballerup
Hej Annemette, tak for den fine ros!
Bh Ivan Djurisic
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