Great poster
Great poster! Had a question concerning the color and got quick answer! I am happy with the poster and the service
1 October 2024
Unprompted review
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Company details
Written by the company
Produkte, an denen Familien wachsen - Rabano entwickelt pädagogisch wertvolle Produkte für Kinder: Umgang mit schwierigen Gefühlen, Achtsamkeitsübungen und lehrreiche Spiele für Zuhause und in der Natur. Füllt euren Familienalltag mit echten Inhalten.
Contact info
Greifenhagener Straße 7, 10437, Berlin, Germany
- 017610361438
- hello@rabano-art.de
- www.rabano-art.de
4.5
Excellent
381 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Reply from Rabano
Thank you for your review! ⭐️ We're glad that you had a positive experience with us.
First time buying from Rabano and keen…
First time buying from Rabano and keen to receive the posters we ordered but since ordering online we are still awaiting the actual delivery. After emailing the info address provided no response has been received neither. Hoping to still get a response….
25 August 2023
Unprompted review
Reply from Rabano
Hello Koen. Thank you for taking your time and sending us feedback.
First of all we would like to apologize for your experience. Please allow us to investigate the delay in your order delivery and the lack of response to your emails. To assist you further, could you please provide us with your order number and the email address you used to contact us? This information will help us track your case and ensure we address it thoroughly. Please send it to E-mail: hello@rabano-art.de.
We look forward to assisting you. Best regards, Rabano Art Team
My experience
The Rabano art project is really interesting so I chose to buy from them.
However, the timeline of shipment is hard to understand. In fact, even if you try to track the shipment on the parcel.one website (in german) there is no indication about the real time state of that.
Other things to consider are:
in my case, the colours of the prints were a little bit different from those in the website photos;
Beyond a certain amount, the shipment is free of charge. However, if you apply the 30% discount that it is proposed in the website, the shipment is not free anymore and the discount is calculated on the price of the order plus shipment’s cost.
2 August 2023
Reply from Rabano
Dear Angeli,
We appreciate your feedback and your support of Rabano Art.
We're sorry for the shipping confusion and are actively improving our tracking system. We also value your input on print colors and discount calculations, which will help us enhance product accuracy and pricing transparency.
Your feedback is invaluable. We would also like to emphasize that if you are not satisfied with your purchase or need further assistance, you can contact our customer support team at hello@rabano-art.de. We're here to enhance your Rabano Art experience.
Thank you for choosing us, and we're committed to serving you better.
Best regards,
Rabano Art Team
It took a while to arrive in Portugal
It took a while to arrive in Portugal, but there were Easter holidays in between. The quality and type of paper are excellent!!
28 March 2023
Reply from Rabano
Thank you so much for your kind rating. We hope the posters where worth the wait and meet your expectations ⭐️
Reply from Rabano
Thank you so much for your kind review! We are glad you are happy with your posters. ⭐️
Quick delivery and good quality
Posters and a frame arrived really quickly and the quality is great too.
19 January 2023
Unprompted review
Reply from Rabano
Thank you so much for your lovely review! ⭐️
Fast shipping and cute posters
Fast shipping, cute posters and a free gift with the package. Thanks a lot! I can recommend the shop!!
3 January 2023
Unprompted review
Reply from Rabano
Thank you for your kind rating! ☀️ Have fun with your posters.
After 1 month i don have my order
3 January 2023
Reply from Rabano
Hello, we are very sorry for the long wait. Because of the holiday season, some packages got delayed. We are a small team and work very hard to deliver everything as soon as possible. Your order from the 23rd of December was sent out yesterday, the 4th of January. We understand your dissatisfaction with the service but hope you're satisfied with the solution we sent you via e-mail.
Great service, amazing posters
The posters are incredible nice! I made the order to be recieved in Barcelona and everything was perfect. I had a minor problem with one of the posters and they provided me a solution very fast. Very satisfied with the whole experience. Thank you so much!
2 November 2022
Reply from Rabano
Thank you very much for your detailed review. We hope you and your family will enjoy your posters for a long time. ⭐️
Reply from Rabano
Thank you for your kind rating! ☀️
Reply from Rabano
Thank you for your kind rating! ☀️
Reply from Rabano
Thank you for your kind rating! ☀️
Unfortunately we are waiting since one…
Unfortunately we are waiting since one week for our prints:( but didnt arrive.
Contacted through Instagram to ask where it is and still not answer.
2 September 2022
Unprompted review
Reply from Rabano
Hello Princi Pesa.
We're very sorry the shipment of your order is taking so long and that we missed your comment. Please send us your order number to hello@rabano-art.de and we will try to find a solution together.
Satisfied!
Cute and creative design, with nice quality product and warm customer's service! :)
22 August 2022
Unprompted review
Reply from Rabano
Thank you so much for your feedback!
Reply from Rabano
Hey Jessica. Thank you so much for your kind words. We hope you like your posters :)
Reply from Rabano
Thank you for your positive feedback!
Reply from Rabano
Thank you for the review! We´re very happy that you like our posters and can´t wait to welcome you again soon. :)
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