Quote Devil Reviews 

706
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 310 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, knowledgeable, and polite when handling policy setups and guiding them through every step of the process. Consumers consistently note that the overall service is remarkably efficient, completely stress-free, and delivers fantastic value for their money. Some reviewers were not happy with the unusually long phone wait times and frustrating delays experienced when waiting to receive essential policy documents by post or email. People also mentioned experiencing significant difficulties getting timely responses through email when trying to resolve urgent account questions or make policy updates.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that agents are exceptionally helpful,... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting supportive representatives who... See more

Service

Reviewers highlight positive aspects of service, noting that staff members are exceptionally helpful,... See more

Response time

Consumers find response time to be mixed, with reviewers expressing both frustration and satisfaction. While... See more

Price

People report ambiguous experiences with price, as some reviewers praised securing the best and most... See more

Reviews shaping this summary

Rated 4 out of 5 stars

when I eventually got through my transaction was handled very efficiently, The phone time wait was too long and should give you a better insight into how much longer you may be on hold for as I was u... See more

Company replied

Rated 4 out of 5 stars

Good for providing information that you ask for , just slightly slow at returning emails is only problem Would be good if you could log on online and manage your policy or talk to a chat bot for qu... See more

Company replied

Rated 5 out of 5 stars

Great service from Trish! Trish was extremely helpful, clear, and efficient in helping me set up my motor insurance policy. She answered all my questions, made the process very smooth, and set up e... See more

Company replied

Rated 5 out of 5 stars

The on line link to getting a quote while lengthy, was succinct and an answer was forthcoming straight away, hooray! In addition needed to procure car insurance documents, on line sent today & hard co... See more

Company replied


Company details

  1. Insurance Broker

Written by the company

As low-cost Insurance Brokers, Quote Devil offers the best home & motor comparison quotes online. Get quick quotations using our forms, or call us on 01 2541300!


Contact info

4.2

Great

TrustScore 4 out of 5

706 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 87% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(706)

299 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Listeners

Bearing in mind that I am an un-tecky customer, I don't possess a computer/ lap top or tablet and that my phone dates from 2017 I always have to call and do my dealing by phone and occasionally, as a result, in writing.
Fortunately, no matter who I deal with at Quote Devil, (in this case Sophie Ennis) they all appear to be good listeners and give me time to explain myself and my issue.
Simple as that, patient listening.

20 March 2026
Unprompted review
Quote Devil logo

Reply from Quote Devil

Hi Seaghan,
Thank you for such a lovely and genuine review. We’re really pleased to hear you’ve consistently felt listened to and supported when dealing with our team. Taking the time to understand each customer properly is something we place great importance on, so your feedback means a lot.

Thanks,
The Quote Devil Team

Rated 5 out of 5 stars

Nice and easy to deal with

Nice and easy to deal with

19 March 2026
Unprompted review
Quote Devil logo

Reply from Quote Devil

Hi John,
Thanks for your kind feedback. We're delighted to have you on board with us. Please don't hesitate to contact us if you have any need for assistance.
Thanks,
The Quote Devil Team

Rated 5 out of 5 stars

Always best costume service

Always best costume service

18 March 2026
Unprompted review
Quote Devil logo

Reply from Quote Devil

Hi Ala,
Thanks for your kind review. We always strive to offer the best customer service experience. Thanks for choosing Quote Devil. We're delighted to have you on board with us.
Thanks,
The Quote Devil Team

Rated 5 out of 5 stars

Trish was very helpful and polite to…

Trish was very helpful and polite to talk to on the phone, thank you

16 March 2026
Unprompted review
Quote Devil logo

Reply from Quote Devil

Hi Henry,
Thank you for your kind feedback. We’re delighted to hear you had a positive experience and that everything was handled in a helpful and friendly way.

Thanks,
The Quote Devil Team

Rated 5 out of 5 stars

quick and excellent service

quick and excellent service . Got my car insurance quickly even with learning driving license.

5 March 2026
Unprompted review
Quote Devil logo

Reply from Quote Devil

Hi Vikas,
Thank you for your review. We’re really pleased to hear you found the service quick and straightforward, and that everything was sorted smoothly.

Thanks,
The Quote Devil Team

Rated 5 out of 5 stars

Great customer service

quote devil were so easy to deal with from getting a quote to payment and arranging the car insurance.
Paul ws extremely helpful with arranging an indemnity letter for work.
I would highly recommend them.

1 March 2026
Unprompted review
Quote Devil logo

Reply from Quote Devil

Hi Eileen,
Thank you for the wonderful feedback. We’re delighted to hear the whole process from quote to cover was straightforward and that everything was arranged smoothly. It’s great to know you had such a positive experience.

Thanks,
The Quote Devil Team

Rated 5 out of 5 stars

Good Customer Service

Good Customer Service

11 March 2026
Unprompted review
Quote Devil logo

Reply from Quote Devil

Hi Sarah,
Thank you for your review. We’re glad to hear you were happy with the service and appreciate you taking the time to share your feedback.

Thanks,
The Quote Devil Team

Rated 5 out of 5 stars

New insurance/ no worries

Having used other insurance brokers, I was appalled with the lack of ease of communication. Sadly, most only used a chat portal and no telephone communication for simple queries. This requirement is vital!!

11 March 2026
Unprompted review
Quote Devil logo

Reply from Quote Devil

Hi Ellen,
Thank you for sharing your experience. We’re pleased to hear you found the process straightforward and that being able to speak with someone directly made things easier. We really appreciate your feedback.

Thanks,
The Quote Devil Team

Rated 3 out of 5 stars

Mixed experience

Paul O’Reilly dealt with me today which was a very positive experience. Before this I was very dissatisfied with the service experienced with the first agent. He failed to get back to me on both occasions and made the process more tedious than necessary.

11 March 2026
Unprompted review
Rated 5 out of 5 stars

Craig Oleary took my call was very…

Craig Oleary took my call was very helpful and helped me sort my insurance highly recommend

10 March 2026
Unprompted review
Quote Devil logo

Reply from Quote Devil

Hi Jordan,
Thanks for your kind review. Delighted to hear that you had a good experience with us. Thanks for considering Quote Devil and don't hesitate to contact us in the future if you need further assistance.
Thanks
The Quote Devil Team

Rated 5 out of 5 stars

Caroline Maes was very helpful with…

Caroline Maes was very helpful with answering my query quickly and efficiently 🎉 appreciated the follow up Email too

9 March 2026
Unprompted review
Quote Devil logo

Reply from Quote Devil

Hi Sadhbh,
Thanks for your message. We are delighted to hear your feedback. Please don't hesitate to contact us if you ever need assistance.
Thanks,
The Quote Devil Team

Rated 5 out of 5 stars

Great support

Incredible service and a very helpful employee, very happy with result, thanks again Trish

4 March 2026
Unprompted review
Quote Devil logo

Reply from Quote Devil

Hi Aaron,
Thanks for the great feedback. We’re delighted to hear you had such a positive experience and that everything was sorted smoothly. We’ll be sure to pass your kind words on.

Thanks,
The Quote Devil Team

Rated 5 out of 5 stars

a really good experience dealing with…

a really good experience dealing with Craig in quotedevil, went above and beyond to sort out my car insurance issue.

4 March 2026
Unprompted review
Quote Devil logo

Reply from Quote Devil

Hi Shay,
Thank you for taking the time to share your experience. We’re really pleased to hear everything was resolved and that the support you received made the process easier.

Thanks,
The Quote Devil Team

Rated 1 out of 5 stars

NO REFUND after 14 days, and no transparency or clarity

So, not long ago i let 5 stars here for G. (and I don’t change my mind, yet, about her), but today i cone back to give 1 star (wich is tooo much) to company who took my money more then 14 days ago, didn’t responded to my emails where i was told them I change my mind and i want my money back, and only after i reach on the phone and talk with G. they cancelled my insurance but i never received my money back, more, the Revolut told me they don’t even initiate something like that. An employer told me that KennCo, the insurer initiate that refund, but obviously was a lie. (Not sure wich one was lyng), also her email didn’t had a specific date or amount of days as the law required about WHEN i will receive my refund, so i opened a refund request on Revolut and also i will made a complain today to the legal authorities and use my social media accounts to spread the awareness regarding this broker, becouse not KennCo took my money, they did!!

So, if you have in mind to make a police here fooled by small prices, DON’T do it!!

You’ll regret soon!!

4 March 2026
Unprompted review
Quote Devil logo

Reply from Quote Devil

Hi Vanessa,
Thanks for your review. Sorry to hear about your experience. Please share your contact details via Trustpilot (link sent) and our care team will get back to you. Thanks, The Quote Devil Team

Rated 5 out of 5 stars

Great company to deal with

Great company to deal with. Jake Finlay just made the whole process go smoothly and he was very helpful,hence the five star rating.

2 March 2026
Unprompted review
Quote Devil logo

Reply from Quote Devil

Hi Shane,
Thanks for your kind review. We are delighted to hear about your positive feedback. Glad to you have on board with us.
Thanks,
The Quote Devil Team

Rated 5 out of 5 stars

Great help with getting car insurance…

Great help with getting car insurance quote and super friendly 🤗🤗

26 February 2026
Unprompted review
Quote Devil logo

Reply from Quote Devil

Hi,
Thanks for sharing your experience with Quote Devil. We are delighted to hear about your time with us and that you found the service friendly and helpful. Great to have you on board with us.
Thanks
The Quote Devil Team

Rated 4 out of 5 stars

Good for providing information that you…

Good for providing information that you ask for , just slightly slow at returning emails is only problem
Would be good if you could log on online and manage your policy or talk to a chat bot for quick answers as us hard to get through on the phone number

25 February 2026
Unprompted review
Quote Devil logo

Reply from Quote Devil

Hi Libby,
Thank you for your feedback. We really appreciate you taking the time to share it.

We’re glad to hear you’ve found the information provided helpful, and we understand how important quick responses are. Your comments about email turnaround times and online self-service options are important. We’re always working on improving how customers can manage their policies more easily, including digital support and faster response channels.

Thanks again for the constructive feedback.

Thanks,
The Quote Devil Team

Rated 5 out of 5 stars

The best CS received from Gokce fast

The best CS received from Gokce fast , kind and responsive thank you !

23 February 2026
Unprompted review
Quote Devil logo

Reply from Quote Devil

Hi FHR,
Thanks for taking the time to leave a review. We are delighted to hear about your positive experience with us. If there is anything further that we can assist with in the future, please don't hesitate to reach out. Thanks, The Quote Devil Team

Rated 1 out of 5 stars

I've literally been trying for days to…

I've literally been trying for days to get in touch with qoute devil, been left on hold every time for 30/40 minutes email and still no response.
I'm trying to add my daughter as a named driver so she can do her test this place is awful to deal with because you can't get hold of them

23 February 2026
Unprompted review
Quote Devil logo

Reply from Quote Devil

Hi Adrienne,
Thanks for your review. Sorry to hear about your experience. Please share your contact details via Trustpilot (link sent) and our care team will get back to you. Thanks, The Quote Devil Team

Rated 1 out of 5 stars

Do not use this broker

Do not use this broker. The customer service use to be great but is now awful. Waiting times are unacceptably long when you phone. My experience was in transferring a policy to a new car, they forgot to put my registration number through to the insurance company which meant I was not actually covered for a whole week although I had been told I was. They forgot to send any documentation by post or email. When I decided to cancel they made the process really difficult. If they are this bad when you are wanting to buy a policy I dread to think what they would be like if you actually had to make a claim. There are far better insurance brokers out there. Run a mile from these guys!

20 February 2026
Unprompted review
Quote Devil logo

Reply from Quote Devil

Hi Orla,
Thanks for your review. Sorry to hear about your experience. Please share your contact details via Trustpilot (link sent) and our care team will get back to you. Thanks, The Quote Devil Team

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