Quidco is fairly decent. It takes a few days to a week to withdraw your earnings, a good bit longer than another well known cashback site. They do some good offers of bonus cashback with certain purch... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Absolutely love using app and saving up the money for special purchases or sometimes the occasional bill. Only downside is the amount quoted sometimes differs and varies on payment times. I have con... See more
Company replied
Brilliant app! I wish more ofnit could be automatic as I regularly forget to log in and check cashback offers before buying online. I also wish it could track through apps, so many shops have apps the... See more
Company replied
Great variety of discounts. My go to place whenever I'm buying on line. Easy to join and use. I've been a member for many years, always use for my car insurance, holidays etc and its surprising how ma... See more
Company replied
Company details
Written by the company
Quidco, the UK's number one cashback site, helps you earn every time you buy online. Our mission is to empower you to buy better, however you choose to spend your money. Over 10 million people in the UK have joined us since 2005 sharing over £400 million in cashback. There's no limit to how much you can earn - our average active member pockets £300 each year!
Rewarding shopping every day
Written by the company
- Earn cash every time you shop
- The UK's most popular Cashback Website with over 10 Million Members all earning Cashback at over 4,500 Top UK Stores.
Contact info
MONY House, St. David's Park, Ewloe, United Kingdom, CH5 3UZ, Chester, United Kingdom
- support@quidco.com
- www.quidco.com
3 months free premium on us
4.2
Great
131K reviews
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Reply from Quidco
Hi Mr Thraxton,
We are so pleased to hear you consistently have a great experience with us! Thank you for sharing your positive feedback.
If you have any further questions or need support please contact us at support@quidco.com and the team will be happy to help.
Customer Support Team , Quidco
Genuine savings.
Genuine savings.
Particularly good cash back on energy and insurance. You may have to wait a few months but they always pay-up
2 February 2026
Reply from Quidco
Hi Roger,
We're delighted to hear that you've experienced genuine savings, especially with cashback on energy and insurance. It's great to know that you appreciate our reliable payout system. Thank you for your positive feedback!
If you have any further questions or need support please contact us at support@quidco.com and the team will be happy to help.
Customer Support Team , Quidco
Easy to book
10 September 2026
Reply from Quidco
Good afternoon,
Thank you for your positive feedback!
If you have any further questions or need support please contact us at support@quidco.com and the team will be happy to help.
Customer Support Team , Quidco
Easy to use and earn extra money
It's nice to earn a little extra on the normal life purchases throughout the year. Quidco have always tracked my purchases and pay on time.
13 July 2026
Reply from Quidco
Thanks for your review! We're delighted to hear you enjoy earning a little extra on your normal purchases throughout the year. It's great to know that your purchases are always tracked and that you receive your payments on time.
If you have any further questions or need support please contact us at support@quidco.com and the team will be happy to help.
Damm cool you can get money back on…
Damm cool you can get money back on purchases wish I done it years ago
10 September 2026
Reply from Quidco
Thanks for your review! We're thrilled to hear you're enjoying getting money back on your purchases! It's fantastic that you're finding value in our service. We appreciate you sharing your positive experience with us.
If you have any further questions or need support please contact us at support@quidco.com and the team will be happy to help.
A dreadful organisation if you need…
A dreadful organisation if you need some support. Quidco send me a security code which has to be used in 10 minutes which took several hours to arrive. I try the messenger service and AI can’t answer a simple question and when I ask a simple question to what is supposed to be a real customer support person I get a message to say it will take 5 days to respond. I ring their customer support number and it’s permanently engaged. I don’t think I can possibly continue to use this service if this is the best they can do. Goodbye Quidco
11 September 2026
Unprompted review
Reply from Quidco
Hi Stephen, we’re sorry the delayed security code and difficulty getting support left you feeling this frustrated.
Security codes are sent promptly and should normally arrive within the ten-minute validity period. Occasionally, delivery can be delayed by the customer’s email provider. If a code arrives after it has expired, please request a new one and check your junk or spam folder as well.
Our AI assistant, Fin, resolves many customer questions straight away. When an issue needs more detailed help, the conversation can be passed to our human support team. We appreciate that the estimated wait you were shown wasn’t reassuring when you needed help accessing your account.
Quidco doesn’t provide customer support by telephone, so the number you called wasn’t one of our official support channels. For your security, please continue through the messenger in our Help Centre and leave your details there so the team can investigate the delayed codes and help you regain access.
Thanks,
The Quidco Team
Shops that accept INPOST/Yodel should advertise that they do so
I tried 5 shops before I found one that did Inpost/Yodel. Perhaps they could advertise the fact that they accept Inpost or state on the blog.
9 September 2026
Reply from Quidco
Good afternoon,
Thank you for your positive feedback!
If you have any further questions or need support please contact us at support@quidco.com and the team will be happy to help.
Customer Support Team , Quidco
Reply from Quidco
Hi Martin,
We're delighted to hear you enjoyed your experience with us and appreciate your positive feedback! We're always happy to help our users.
If you have any further questions or need support please contact us at support@quidco.com and the team will be happy to help.
Customer Support Team , Quidco
Fed up chasing my cashback
I have twice had to chase and chase again for my cashback. My latest chase was concerning an insurance policy that I bought on the 3rd Feb 2026, finally saying that I will receive my cashback on either the 16th or 17th of September. I should not need to constantly chase and have to wait over 30 weeks!!
10 September 2026
Reply from Quidco
Hi Malcolm,
We appreciate you sharing your experience regarding the delay in receiving your cashback for the insurance policy. We understand your frustration with the extended waiting period and the need for repeated follow-ups. We are actively reviewing our processes to prevent such delays in the future, ensuring a smoother experience for our valued customers.
If you have any further questions or need support please contact us at support@quidco.com and the team will be happy to help.
Customer Support Team , Quidco
Cannot trust the tracking
I am backing up a recent review I’ve just read which mentions unreliable tracking. I’ve used this company for years but it seems to be getting worse. Loads of small purchases where I have to raise cases to get my cashback as Quidco struggles to track them (no Adblock, no tracking blocks etc on my side). I win all of these claims clearly showing a problem with Quidco’s tracking.
However, a few big purchases and I’m being told they cannot give me cashback as they didn’t get tracked properly. Even when I raised it a few days after I bought and they didn’t tell me that then! They told me to wait up to 60 days before raising an issue. Then they tell me that they can’t guarantee cashback and it’s my fault! They had plenty of time to rectify and yet don’t want to make any effort. Poor poor customer service and finger pointing mentality.
27 March 2026
Unprompted review
Reply from Quidco
Hi Thomas,
I'm truly sorry to hear about your ongoing difficulties with tracking and the frustration you've experienced, especially with larger purchases. It's completely understandable that you feel let down when claims for significant cashback are unsuccessful after waiting. Your feedback regarding our customer service and the handling of these issues is taken very seriously.
If you have any further questions or need support please contact us at support@quidco.com and the team will be happy to help.
Customer Support Team , Quidco
Easy to navigate to other sites &…
Easy to navigate to other sites & obtain cashback. Waiting times for confirmation could be shorter than 3 months for insurances paid in full.
1 September 2026
Reply from Quidco
Hi Tanya,
We're happy to hear you find it easy to navigate and earn cashback. We understand your concern regarding the confirmation times for insurance payments and appreciate your feedback on this.
If you have any further questions or need support please contact us at support@quidco.com and the team will be happy to help.
Customer Support Team , Quidco
Easy to use however often purchases are…
Easy to use however often purchases are missing on the occasions I've highlighted I've encountered problems getting any help to claim payments.
1 September 2026
Reply from Quidco
Hi Beth,
We appreciate you sharing your experience. We are concerned to hear about the missing purchases and difficulties with payment claims. We are actively looking into this to improve our support.
If you have any further questions or need support please contact us at support@quidco.com and the team will be happy to help.
Customer Support Team , Quidco
I want to withdraw my money from Quidco…
17/9/26 Hi Quidco I am still waiting for you to get back to me and get this sorted so I can with draw my money.
I have just spent 20 minutes with Fin Quidco’s AI at the end of that time Fin said I could talk to a human but that could take up to 5 days!!!!!!
10/9/26 Up date I have spent days trying to get this sorted, give them a bad review and they were in touch within hours but I am still waiting for them to get this sorted.I want to withdraw my money from Quidco but my old bank details are on there and my old email address is linked to my PayPal. I have followed everything it says to do to up date both of these and I have sent a message to Quidco but still can’t do this and they haven’t got back to me. Come on Quidco get it sorted please!
8 September 2026
Unprompted review
Reply from Quidco
Hi Maggie,
Thank you for your review. I'm very sorry to hear about the difficulties you're experiencing with updating your details and withdrawing your money, and that you haven't received a response yet.
I have requested some further information so that I can look into this for you,
Customer Support Team , Quidco
All good
All good. I sometimes remember to go through Quidco for some of my online purchases and every few months am surprise at the accumulation of funds
17 August 2026
Reply from Quidco
Hi Angelos,
We're delighted to hear that you're enjoying the unexpected accumulation of funds through your online purchases! It's wonderful to know that our service is providing a pleasant surprise every few months. Thank you for your positive feedback.
If you have any further questions or need support please contact us at support@quidco.com and the team will be happy to help.
Customer Support Team , Quidco
Fab and easy to use
7 September 2026
Reply from Quidco
Good morning,
We're so glad to hear you found our product both fabulous and easy to use! Your positive feedback truly makes our day.
If you have any further questions or need support please contact us at support@quidco.com and the team will be happy to help.
Customer Support Team , Quidco
Takes a while before monies gets…
Takes a while before monies gets tracked and transferred but if you use all the time you will notice your pot growing
7 September 2026
Reply from Quidco
Hi Lisa,
We appreciate your valuable feedback regarding the tracking and transfer process. We understand that waiting for funds to be tracked can be a concern. We are continuously working to optimize these processes for a smoother experience for all our users.
If you have any further questions or need support please contact us at support@quidco.com and the team will be happy to help.
Customer Support Team , Quidco
5 Star treatment in getting my cashback…
5 Star treatment in getting my cashback into my account, very prompt service by Quidco would recommend anyone to sign up
7 September 2026
Reply from Quidco
Hi Sue,
We're so happy to hear that your cashback experience was prompt and positive! We truly appreciate you recommending our service to others. Thank you for your wonderful feedback.
If you have any further questions or need support please contact us at support@quidco.com and the team will be happy to help.
Customer Support Team , Quidco
Reply from Quidco
Hi Joel,
We're happy to hear that you enjoyed your experience. We appreciate your feedback and will consider more discount offers in the future.
If you have any further questions or need support please contact us at support@quidco.com and the team will be happy to help.
Customer Support Team , Quidco
Always tells me of new deals and when…
Always tells me of new deals and when my deals are cash ready always a little boost
7 September 2026
Reply from Quidco
Hi Therese,
We're so glad to hear that our updates on deals and cash-ready offers are beneficial for you! We appreciate your positive feedback.
If you have any further questions or need support please contact us at support@quidco.com and the team will be happy to help.
Customer Support Team , Quidco
Unreliable tracking
I used this platform in the past but deleted my account after a missing track (RAC).
Few months ago I decided to give it another opportunity... switched Internet provider with them and happened again.... Problems with the tracking....
Due to my past experience I started to complain just after the bought so that there was time to act but they simply tell you to wait (months, probably they hope you forget)...
This is not the way to manage a business like this....
Without the "bonus" Quidco promised probably I had chosen a different provider (like the other time I would have bough cheaper services from RAC)
Forgot.... when I bought the EE contract also the Quidco website was down and I had to wait they restored it....
really unprofessional.... and stop using that stupid AI chatbot for support that waste only time!!!!!!
8 September 2026
Unprompted review
Reply from Quidco
Hi Nadir,
We are truly sorry to hear about the repeated difficulties you've experienced with tracking and the frustration this has caused, especially after giving us another chance. We understand how disappointing it is when issues arise, and we sincerely apologise for the inconvenience and the feeling of being unheard. We also acknowledge your feedback regarding our support channels and the chatbot.
I have requested some further information so that I can look into this for you,
Customer Support Team , Quidco
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