MY COMPLAINTS HAVE NOT GONE UNANSWERED. WHETHER COINCIDENTALLY OR NOT, THE FEES THAT I WAS COMPLAINING ABOUT HAVE DISAPPEARED AS OF MY LATEST STATEMENT. THANK YOU VERY MUCH FOR TAKING THE TIME TO INV... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
First and foremost the steps were explained where I understood the process, so I won’t be left in the dark. If I didn’t understand a process, it was explained to me, and everyone was really helpful, a... See more
I am so grateful for all your knowledge, experience. I don't think anyone else would of worked with us and got our loan funded so quickly. Thank you, Leon Burgman and your amazing support staff. I... See more
fast response... many credible options... within one hour i had tentative approval and the proceeds were funded within 5 days... rather amazing, but the associates from all the companies were knowledg... See more
Company details
Written by the company
Welcome to the NEW Quicken Loans, the cutting-edge online marketplace transforming the way you find financial providers. On November 1, 2023, Quicken Loans came under the control of LMB OpCo, and is now a financial marketplace platform connecting customers with a wide range of services, including mortgages, personal loans, home services, auto loans, and more. Our passion lies in simplifying the process of choosing the perfect solution for your unique financial needs, and we've made it our mission to empower you with the information you need to make confident decisions.
Contact info
12181 Bluff Creek Drive, Suite 250, 90094, Playa Vista, United States
- customercare@quickencompare.com
- www.quickenloans.com
4.1
Great
21K reviews
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Fantastic
Overall , a great experience ! Representatives , and people who helped me are fantastic individuals !
20 March 2026
Daniel was amazing and your whole…
Daniel was amazing and your whole progress is so easy…
I am not very computer literate but between Daniel and another Gentleman they were very patient and understanding!
I am in the 3 day waiting period now before closing so hope all goes well!
19 March 2026
your staff is polite and PATIENT!!
23 March 2026
Great communication
Great communication, speedy and thorough process, absolutely great team. Above and beyond!
17 March 2026
Have been a client of Rocket Mortage…
Have been a client of Rocket Mortage for many years now. I have always been satisfied with the service that I have received.
14 March 2026
Quick and easy.
17 March 2026
I'll tell you once you find me a house.
17 March 2026
Unprompted review
Professionalism
10 March 2026
SEEM LIKE THEY WOULD HELP YOU QUICKLY
GOOD PEOPLE I THINK BUT IM NOT FOR SURE
16 March 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Quicken Loans
Hi Vanessa! Quicken Loans serves as a platform to help inform and connect our clients with lenders who meet their various needs. We invite you to come check out our website at www.quickenloans.com. Whether you're looking to get connected with a lender, or to learn more about different loan options, we're happy to help. Once you've had a chance to get acquainted with us, please provide us with an updated rating based on that experience.
Superservice
11 March 2026
Unprompted review
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