Quick Movers Reviews 317

TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

After booking with Quick Movers I’ll be honest, I started having a few doubts when I looked more closely at reviews compared to other services. However, I’m pleased to say my experience was a posit... See more

Company replied

Rated 5 out of 5 stars

Absolutely fantastic service. Decided to use them after my friend recommended them. Very professional staff, they don’t waste your time and fully focus on work. Moved my while studio(to the new... See more

Rated 5 out of 5 stars

Quick movers were even better than expected. They arrived on time, nothing was too much trouble. They loaded heavy boxes and furniture and then safely delivered them to their destination. You get upda... See more

Rated 1 out of 5 stars

Never received £300+ refund after having to cancel, despite being promised I would (have it in written from them) and following up on it via email and phone every week. Stopped responding after a whil... See more

Company details

  1. Shipping Company

Information provided by various external sources

House Removals, Office relocation, Man and Van Service.


Contact info

3.8

Great

TrustScore 4 out of 5

317 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Super quick

Super quick, really friendly and helpful guys! Made the journey enjoyable and the move hassle free! Would Definitely use the service again.

31 August 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

Larger van than requested turned up which worked out very well for us. Chris was incredibly helpful with the packing and unpacking of our belongings, would certainly recommend this service.

31 August 2020
Unprompted review
Rated 5 out of 5 stars

Very good movers

Very good movers. They did quite a large move in the middle of a heat wave with no fuss. They arrived on time and did the job very well. I would certainly recommend using them and would use them again in the future.

30 August 2020
Unprompted review
Rated 5 out of 5 stars

Outstanding.

We had the best experience with Quick Movers. The efficiency and assistance our mover provided us with was fantastic. We will definitely be using the company again. Thank you!

30 July 2020
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service! The driver gave me plenty of notice that he was on his way. Was incredibly efficient when packing the van and even managed to get the job done in an hour less time that I planned for. Very friendly and professional service.

25 July 2020
Unprompted review
Rated 5 out of 5 stars

Great Service

Great service, incredibly quick and efficient and also helped me move around some furniture which was already in the flat. Very friendly and more reasonably priced than anywhere else I looked. Thank you!

25 July 2020
Unprompted review
Rated 5 out of 5 stars

Great service

Really great, fast, efficient & friendly service - took a lot of the stress out of the move which made it 100% worth the price. Thank you so much!

13 July 2020
Unprompted review
Rated 1 out of 5 stars

Wouldn't recommend them

I explicitly got in contact in writing to make sure that there would be a written confirmation of my request. I informed them that my partner and I would move from different places in London and therefore we should have been driven together to our final destination. They gave us the option of "1 helper + 1 driver", which I thought - at the time - would refer to my partner and I plus driver, since that was enclosed in the request. But on the day I discovered that they had charged me for an helper I never asked for, and they couldn't drive my partner, who had to buy an Uber to get to the destination. Communication is really not their best, since when I complaint about it, they ignored what I had written and just pointed out at the fact that I had accepted the option of "1 Driver + 1 helper". Poor service.

10 July 2020
Unprompted review
Quick Movers logo

Reply from Quick Movers

Hi Aldo.

I'm sorry to hear negative reviews.

After correspondence with you, we have arranged all the details before booking.
We never agreed two space for travel - only two place to load.

We have sent the booking confirmation with information that it contains the driver and one helper. You have made a payment by confirming reservations with this option.

I know you used two guys to move your belongings.

Each of our vans has only three seats, so we can't take the fourth person.

I think it is not our mistake.

Despite this, after your e-mail I asked what you expect from us - if it would cover uber costs, this was not a problem.

We haven't received any response from you.


We did our work well without any complaints on your part.
We are Removals Company - you pay for transport your stuff ,and we do not provide passenger transport service. We never promise two space for travel with driver.

Best Regards
Chris

Rated 5 out of 5 stars

Very good service

The driver and helper arrived on time, and moved our stuff very quickly and everything were moved to the new place safely, no issues at all. We highly recommend Quick Movers.

9 July 2020
Unprompted review

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