Quercus LivingReviews 

383
TrustScore 4.5 out of 5

4.6

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Rated 3 out of 5 stars

Their Devon Pine range is nothing like their photos. The chest of drawers I received had roughly turned knobs with gouges out of them, not the smoothly turned and lacquered polished ones in the photos... See more

Rated 5 out of 5 stars

Ordered 2 x Devon Pine 2 Over 4 Chest of Drawers. Very happy with the whole process. Was looking for months in the local furniture superstores but was never happy with the price or quality. I a... See more

Rated 5 out of 5 stars

The items I required were in stock with a 1-2 week estimate delivery time. Both items were delivered in that time. Chest of drawers and bedside side drawers were well made and well packed, well...v... See more

Rated 5 out of 5 stars

Purchased a Devon PIne 2 over 3 chest of drawers & very pleased with them, solid pine & excellent quality. Quick delivery & well packed,delivery men carried them in & put them where we wanted th... See more

Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Living Room Furniture Store

Information provided by various external sources

It’s not just about functionality – it’s about looks too. Whether you live in a downtown warehouse conversion with minimalist design or a country cottage that’s a wonderful mismatch of period pieces, we offer outstanding furniture at outstanding prices for all over your home, with every piece crafted from natural wood and hand-finished by skilled craftsmen.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

383 reviews

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No history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(383)

16 reviews in the last 12 months

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Rated 3 out of 5 stars

Not like the Photos

Their Devon Pine range is nothing like their photos. The chest of drawers I received had roughly turned knobs with gouges out of them, not the smoothly turned and lacquered polished ones in the photos. I didn't want the hassle of returning it, so I bought new ones from Etsy. Also, I had to add batons above the drawers so they didn't drop down a long way when opened.

12 March 2026
Unprompted review
Rated 5 out of 5 stars

The items I required were in stock with - chest of drawers

The items I required were in stock with a 1-2 week estimate delivery time. Both items were delivered in that time. Chest of drawers and bedside side drawers were well made and well packed, well...very well packed that I filled two whole bins up with packaging.
The delivery guys were polite.
The items are absolutely beautiful.

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Devon Pine 2 Over 4 Chest of Drawers

Ordered 2 x Devon Pine 2 Over 4 Chest of Drawers. Very happy with the whole process.

Was looking for months in the local furniture superstores but was never happy with the price or quality.

I am over the moon with my purchase. The workmanship is exceptional. I will be buying more furniture from Quercus and highly recommend them.

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Bedside cabinet

We found a bedside cabinet that closely matched our existing one, both in colour and design, from your website.
The price was reasonable and the ordering process was straightforward. It was delivered two days earlier than the original delivery tracking indicated (by Parcelforce) but the tracking was updated on the delivery day.
The cabinet was very well packaged to protect it in transit and looked just like the pictures on the website.
We are very pleased with the cabinet and the ordering and delivery process and would highly recommend Quercus Living.

9 February 2026
Unprompted review
Rated 5 out of 5 stars

I was kept informed from my initial…

I was kept informed from my initial order right up to time it was delivered.
On talking to the staff in the office which are friendly and informative to the delivery driver which are all a positive to the company.

30 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent, from order to delivery

Easy purchase process. I was kept fully informed at every step of the way rightup to delivery. The drawer chest I bought is fabulous. Solidly made, well finished and colour is exactly as expected.
Delivery was bang on time at 7.00 am, all the way from Manchester to Tenbury Wells. I was very impressed by this as the local Amazon drivers can't find my house!!

20 January 2026
Unprompted review
Rated 5 out of 5 stars

Couldn’t be happier!

Couldn’t be more pleased with my cabinet. Looks beautiful, very solid and well built! Perfect for its purpose and so attractive! Delivery was great too, as was customer service when I contacted them. Would highly recommend

15 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent quality solid pine

Purchased a Devon PIne 2 over 3 chest of drawers &
very pleased with them, solid pine & excellent quality.
Quick delivery & well packed,delivery men carried them in & put them where we wanted them in bedroom.
We have now ordered & received a Devon Pine Bedside Cabinet, which is also solid pine & excellent quality.
Would highly recommend this company.

12 November 2025
Unprompted review
Rated 5 out of 5 stars

Fab Company

I purchased a lovely Sheeshem coffee table.Really well packaged and super quick delivery.Unfortunately the colour was way off to match existing furniture.
Customer service was amazing(asked for of photo of how it was repacked)picked up 3 days later and was refunded in 2 days.
Definately worth a 5 star review. I would highly recommend

11 November 2025
Unprompted review
Rated 4 out of 5 stars

Nice item disappointed about delivery

I just unpack item it's looking perfect just what i want very quality and absolutely brilliant just delivery was disappointing very rude i am disabled they left item in the middle of the door way i asked them to put item in the leaving room they said we only deliver

19 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service and customer care

Excellent service and customer care , very well packed and delivered on time . We have trouble with deliveries for the Isle of Wight or the companies charge extortionate amounts for delivery , this company was extremely reasonable.
Very pleased with my purchase, I would definitely buy from this company again ☺️

3 September 2025
Unprompted review
Rated 2 out of 5 stars

Will never use this company again

This was a frustrating process from start to finish. I chose this company specifically for its 10 working day delivery to room service and fully assembled products. However the company failed to mention it was not ready for despatch when I placed the order meaning that it was delayed. Customer service were very unhelpful the first time I contacted, even though I had a forthcoming hospital admission which problematised delivery. When I finally got in touch of the delivery company myself, they did not offer a choice of slots in the next 48h, they told me there was only one time they could deliver (during my hospital stay). A stressful experience and a company to avoid. Also the pine dresser when it finally arrived isn’t pine! Or if it is, it is stained beyond recognition so doesn’t match any other pine furniture!

14 August 2025
Unprompted review
Quercus Living logo

Reply from Quercus Living

Thank you for your feedback. We’d like to clarify a few points for future readers:

At the time you placed your order, the product page clearly stated an availability of 1–2 weeks. The 10 working day delivery service applies once items are back in stock and ready for dispatch.

As also noted on our website, the courier company arranges delivery directly with customers according to their schedule. Unfortunately, this is outside of our direct control, though we always aim to assist where possible.

Regarding the product itself, the chest of drawers you purchased is one of our best sellers and is made from solid pine throughout and not veneered or composite. It is crafted from a beautiful light pine wood, so we’re unsure what you mean by it being “stained beyond recognition.” Many customers value the natural variation in tone and finish that comes with real pine.

We’re sorry to hear the experience was stressful for you and wish you a smooth recovery from your hospital stay.

Rated 2 out of 5 stars

5 Drawer Tall Chest of Drawers

Ordered 2 chest of drawers that said they were in stock on the website. Turns out they weren’t & it took 10 weeks for them to be delivered. Furniture is not solid pine as stated, can see plywood & laminated parts in places. Lacquer is very orange. They do seem reasonably sturdy… time will tell.

8 August 2025
Unprompted review
Quercus Living logo

Reply from Quercus Living

Thank you for your feedback. We completely understand how frustrating delays can be, and we did send regular updates throughout the process. Unfortunately, due to significant global issues, including supply chain disruptions arising from the conflict between India and Pakistan, as well as the crisis in Palestine, we, along with many other businesses, have experienced challenges with goods docking and customs clearance. These circumstances are entirely outside of our control, but we always do our best to keep customers informed.

We would also like to clarify that our entire pine range is made from 100% solid pine. We do not use any alternative materials in this range at any stage of production, and we take such concerns very seriously. The pine collection is one of our best-selling ranges, and demand is consistently high, stock is often almost sold out before we even have the chance to replenish it.

We appreciate your comments on the sturdiness of the product, and we hope it serves you well for many years to come.

Kind regards,
Quercus Living

Rated 5 out of 5 stars

Lovely tables

Lovely tables, exactly as described and delivered very quickly. Would look at this firm again for anything needed in the future.

21 July 2025
Unprompted review
Rated 5 out of 5 stars

King Sized

Spotted this shop on a Google search after finding out it would be 9+ weeks for delivery with Dreams. Quercus said they could do it in half the time.
I popped to the shop the next day and picked the style, colour, mattress etc.
Richard kept me informed throughout and installed the bed with no fuss and no mess.
I'll definitely be using them again.
Cheers

23 May 2025
Unprompted review
Rated 5 out of 5 stars

Great Bookcase

Ordered the Jali low bookcase and so very pleased with it.
Great price, easy ordering and very quick delivery. Two man delivery service very good. They were friendly and very helpful in bringing the furniture into our living room.

25 June 2025
Unprompted review

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