Good delivery service. Arrived on time and sturdy product. Sadly we have been unable to fit as yet due to removal of existing seat so can’t comment further. One star lost in view of number of requests... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Good choice of products. Great prices. But somehow the postcode got mixed up and no matter what I did you wouldn’t correct it and hence delivery was a nightmare! In the end I had to ask for deliver... See more
What a service item delivered with slight damage report to company and was thinking here we go with back-and-forth emails and phone conversations to get replacement. Did one email to Muzammil Item re... See more
Company replied
Amazing service from QS Supplies, I had to make 2 changes due to builder errors. Cancelled orders, every person I dealt with gave exceptional service- Muzammil, Sadiq, Vanish and Sarah [sorry if I mi... See more
Company details
About QS Supplies
Written by the company
QS Bathrooms, where you’ll find a large selection of quality and contemporary bathrooms, all at hugely competitive prices.
QS Supplies holds direct accounts with most major manufacturers and this ensures that we can offer you some of the best prices around. We offer designer luxury bathrooms without the designer price tag!
We aim to make internet shopping as simple and secure as possible which is why we have designed our site with you, our valued customer, in mind. All our prices are clear and there are no hidden charges
Contact QS Supplies
Tall Bathroom Cabinets
Black Taps
Shower Baths
Bathroom Sinks
At QS Supplies, we aim to offer the best of Designer Sinks for bathrooms. Our range is enormous and we offer sinks at the best prices.Bathroom Furniture
We offer the best of Designer and Traditional style Bathroom Furniture. Whether you require a small cloakroom vanity unit, or a large basin unit with two sinks, we have got all the washroom furniture types covered in our range.Electric Showers
Electric Showers of Different kw's from Brands such as Mira, Aqualisa and Triton are offered at discounted prices at our online store.Toilet Seats
We at QS Supplies offer high quality soft close and traditional toilet seats. Most of the toilets seats at our online store is available for Next Day Delivery.Other useful Links
About usContact QS Supplies
Tall Bathroom Cabinets
Black Taps
Shower Baths
Contact info
72 Forest Road, LE5 0DG, Leicester, United Kingdom
- 0116 251 0051
- support@qssupplies.co.uk
- www.qssupplies.co.uk
4.4
Excellent
14K reviews
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This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 48 hours
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Reply from QS Supplies
Hi Jam,
We're pleased to hear that you found the ordering process easy, your delivery arrived quickly, and your goods were well packaged.
Kind regards,
QS Supplies Team
Reply from QS Supplies
Hi Susan Wood,
We really appreciate your support and look forward to assisting you again in the future.
Kind regards,
QS Supplies Team
Quick confirmation of order and good…
Quick confirmation of order and good links to track item. Arrive undamaged and on time would use QS again
15 June 2026
Reply from QS Supplies
Hi Andrew Timmins,
We're delighted to hear that your order was confirmed quickly, the tracking updates were helpful, and your items arrived on time and in perfect condition.
Kind regards,
QS Supplies Team
Reply from QS Supplies
Hi,
We're delighted to hear that everything went well with your order.
We really appreciate your support and look forward to serving you again in the future.
Kind regards,
QS Supplies Team
The online ordering process was simple…
The online ordering process was simple and delivery of the product was speedy.
30 July 2026
Reply from QS Supplies
Hi Paul,
We're pleased to hear that you found our online ordering process simple and that your product was delivered quickly.
Kind regards,
QS Supplies Team
Fantastically fast delivery!
1 August 2026
Reply from QS Supplies
Hi Alex,
We're delighted to hear you were impressed with our fast delivery.
Kind regards,
QS Supplies Team
Reply from QS Supplies
Hi Jon,
It's great to know we could make your shopping experience simple from start to finish. We truly appreciate your support and look forward to helping you with your next project.
Kind regards,
QS Supplies Team
Query resolved!
Muzammil from the support team was extremely responsive and quickly resolved my query. Thanks Muzammil!
1 August 2026
Unprompted review
Reply from QS Supplies
Hi Bob,
Thank you for your wonderful review. We're delighted to hear that your query was resolved quickly and that you received responsive, efficient support from our team.
Kind regards,
QS Supplies Team
Great price
Great price, super fast delivery. I strongly recommend QS for your quality plumbing requirements.
28 July 2026
Reply from QS Supplies
Hi Richard,
We're delighted to hear that you were pleased with our competitive prices, super-fast delivery, and the quality of our products.
Your support means a great deal to us, and we look forward to helping you with your future
Kind regards,
QS Supplies Team
Customer Support
Very happy with the support that I received from QS Supplies in particular with the prompt action/response from Seerat in helping to resolve my issues
30 July 2026
Unprompted review
Reply from QS Supplies
Hi Mags,
We're delighted to hear that you were happy with the support you received and that your query was resolved promptly and efficiently.
Kind regards,
QS Supplies Team
Reply from QS Supplies
Hi,
We're delighted to hear you had such a positive experience with QS Supplies.
Kind regards,
QS Supplies Team
Reply from QS Supplies
Hi ,
We're thrilled to hear that your order was delivered the very next day and that everything met your expectations.
Kind regards,
QS Supplies Team
Parts problem not resolved.
Ordered part and delivery fine. Part faulty and ongoing problem which I am told is with the manufacturer !!
27 July 2026
very pleased with our new tap …
we are very pleased with our new pull out tap in the kitchen. The plumber specifically recommended the brand
30 July 2026
Reply from QS Supplies
Hi ,
It's also great to know that the brand came recommended by your plumber, giving you extra confidence in your choice. We appreciate your support and hope you enjoy your new tap for many years to come.
Kind regards,
QS Supplies Team
Good Customer Service to fix issues.
Ordered a toilet seat, one of the fixings was missing. Contacted customer service by email and a set of fixings was sent out to me.
24 July 2026
Unprompted review
Reply from QS Supplies
Hi Simon kelly,
We're sorry that one of the toilet seat fixings was missing from your order, but we're pleased our customer service team was able to resolve the issue quickly by sending out a replacement set.
Kind regards,
QS Supplies Team
Good price and speedy delivery!!
29 July 2026
Reply from QS Supplies
Hi JK Heating,
We're delighted to hear that you were pleased with our competitive prices and speedy delivery.
Kind regards,
QS Supplies Team
Reply from QS Supplies
Hi karen,
We're delighted to hear that you were pleased with both our competitive prices and the service you received.
Kind regards,
QS Supplies Team
Shower door was just the job with great…
Shower door was just the job with great service.
28 July 2026
Reply from QS Supplies
Hi,
Thank you for your wonderful review.
Providing quality products alongside excellent customer service is what we strive for, so it's fantastic to know you had such a positive experience.
Kind regards,
QS Supplies Team
Great item at a good price
28 July 2026
Reply from QS Supplies
Hi,
We truly appreciate your support and look forward to serving you again in the future.
Kind regards,
QS Supplies Team
The customer service leaves a lot to be desired
I don't like publishing negative reviews but I had nothing but a stressful experience when ordering via this company, albeit not entirely QS Supplies fault as they are the middle man for various suppliers, including Abacus Bathrooms. I placed two orders, the first order was delayed and the second order didn't turn up at all. When I chased the undelivered items, I was assured of an imminent delivery date on three separate occasions both by QS and my dealings direct with the supplier. When the order did not arrive as promised, I re-contacted QS Supplies and was told that the items were definitely on their way and would be with me by the end of the week. Needless to say, by the fourth attempt of them trying to gaslight me into thinking the delivery was imminent, I cancelled the order and requested they issue a refund. This was not readily forthcoming and I had to chase a second time for the refund. In the end I contacted my bank requesting a dispute be actioned in order to get my refund.
Thereafter, it later transpired that a tap from the initial order had been sent out without a pivotal valve, something that I would not have known was needed and something that was not identified as being reuqired on the website. I was then told by the supplier that I had purchased the valve and when I pointed out that it was not in the box, I was then sent another email to say that I had not purchased the valve and that I would need to pay an extra £86.40 to obtain the said part.
The customer service leaves a lot to be desired, although QS Supplies have replied to my emails within 48 hours, the lack of excellence in customer service has put me off purchasing from both organisations in the future.
24 July 2026
Unprompted review
Reply from QS Supplies
Hi Sam Saunders,
We are genuinely sorry to hear that your experience did not meet your expectations.
We apologise for the delays to your orders and appreciate how frustrating the repeated changes to the expected delivery dates must have been. While we rely on information provided by our suppliers, we understand that as your point of contact, you expected accurate updates from us, and we're sorry that this was not your experience.
We also regret that the refund process took longer than expected and that you felt the need to involve your bank to resolve the matter.
Regarding the valve, we would like to clarify that this component is listed as a separate required item on the product page and is not included with the tap. Unfortunately, it appears this was overlooked when the order was placed. We appreciate, however, that this may not have been as obvious as it should have been, and we will review how this information is presented to help prevent similar misunderstandings for future customers.
Although our team responded to your emails promptly, we recognise that resolving issues effectively is just as important as responding quickly. Your feedback has been shared internally and with our supplier as part of our ongoing efforts to improve both communication and the overall customer experience.
We appreciate your feedback and are sorry that this experience has left you with a negative impression of QS Supplies.
Kind regards,
QS Supplies Team
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