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Qronge Reviews 

115
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 109 reviews, reviewers had a great experience with this company. Customers are really happy with the product quality, finding the bikes sturdy, well-built, and offering excellent value for the price. Many appreciate the smooth and comfortable ride, with features like good battery life and powerful assistance enhancing their user experience. People also frequently highlight the ease of assembly, making it simple to get started, and praise the responsive, helpful customer service team. However, some people mentioned issues with product reliability, such as throttles failing, power cutting out, or bikes stopping working prematurely. A few customers also experienced problems with components like kickstands being weak or defective, and some received products with missing parts or damage upon arrival. Additionally, some reviewers were not happy with customer service, describing it as unhelpful or slow to resolve issues.

What people talk about most

Product

Customers had positive experiences with product, with many reviewers expressing satisfaction with the overall... See more

Quality

Consumers find quality to be positive, with many reviewers praising the bikes as well-built, sturdy, and... See more

Price

Reviewers mention positive feedback about price, often highlighting that the products offer great value and... See more

Customer service

Clients share positive opinions on customer service, with many reviewers praising the helpfulness and... See more

User experience

People report positive experiences with the user experience, finding the product enjoyable and easy to use.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I really like this bike! It was fairly easy to assemble which is saying something since I have no mechanical skills at all. Rides well with controls in easy reach; I have folded both bikes (I bo... See more

Rated 4 out of 5 stars

The bike was fairly easy to assemble, considering my lack of "expertise". It has plenty of useful features & is comparable to a friend's bike that was more than double the price! It is supposedly fold... See more

Rated 4 out of 5 stars

Purchased my Meteor in August of 2025. Assembly was easy and was taking the first ride within an hour. I'm in my 60's and have 4 grandkids living with me. I can actually go on bike rides with them and... See more

Rated 4 out of 5 stars

Ordering the bike was easy. Bike came in good sized box (heavy) packaged well directions were easy enough to follow. The bike was very fast for me being new to ebikes, took it to the mountains on vaca... See more


Company details

  1. Bicycle Store
  2. Bicycle Wholesale
  3. Bike Accessories Store
  4. Manufacturer
  5. Outdoor Sports Store

About Qronge

Written by the company

About Qronge Reviews Epic Deals Blogs Contact Us

Welcome aboard Qronge!

QRONGE - Your Ultimate Companion in Exploring Nature's Beauty.

At QRONGE, we are more than just a brand, we are a movement dedicated to reconnecting people with the natural world. Our electric bicycles are designed to be more than just a mode of transportation—they are your companions on the journey to discovering the breathtaking beauty of nature.

Stress-free shopping at Qronge

We’re thrilled to have you with us and hope every visit feels effortless and fun.

We’re thrilled to have you with us and hope every visit feels effortless and fun.

Free Shipping

1-Year Warranty

Hassle-Free After-Sales

Flexible Installment Payment


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

115 reviews

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4.3

All reviews

(115)

112 reviews in the last 12 months

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Rated 3 out of 5 stars

Decent electric bike but quality a little low

Basically it’s a decent electric bicycle. The price is good. But the quality is not so great. No matter how much I tighten the mirrors or the phone holder they constantly move around. The seat always slides down and the quick lock can’t keep it in place. The kick stand is also pretty weak and bends so that sometimes the bike falls over. The ride is good and the power is enough. However the range is not what it’s stated. Even with lots of peddling I doubt I’d ever get over 40 miles range.

1 August 2025
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Reply from Qronge

Hi Manual,

Thank you for taking the time to share your detailed feedback with us. We’re glad to hear you’re enjoying the ride quality and power of your e-bike, and that you find it to be a good value. At the same time, we’re truly sorry to hear about the issues you’ve experienced with the seat, mirrors, phone holder, kickstand, and range. Your comments are very important to us, and we’ll be sharing them with our product team so we can keep improving.

We’d also love the chance to help resolve these concerns directly—please reach out to our customer support team at support@qronge.com so we can assist you with adjustments, replacement parts, or troubleshooting tips.

Thank you again for your honest review and for giving us the opportunity to make things right.

— The Qronge Team

Rated 5 out of 5 stars

This trike has given me such freedom!

This trike has given me such freedom. I no longer drive because of neurological issues causing my eyes to spasms shut so it is not safe to have me driving. Love the fat tires because they easily travel over any condition. I had a regular trike bike before but it was not even in the same ballgame. So much better.

30 August 2025
Rated 5 out of 5 stars

Qronge created a beautiful, well- made trike.

I bought my trike during a sale and received bonus gifts that have added to my riding experience nicely. The bike was shipped and arrived on time.
I have enjoyed riding and many people have stopped me to compliment on the bike. Qronge created a beautiful, well- made trike.

11 May 2025
Rated 5 out of 5 stars

Qronge's customer service is great

Qronge's customer service is great. I had questions before my purchase and after my purchase. They were very timely in answering all questions. The bikes are excellent. We also got a lot of extras for the bikes too. We are very happy with both of our bikes.

1 July 2025
Rated 5 out of 5 stars

I love my bike

I love my bike, I am 75 years old and the wind and warm temperatures can’t keep me from biking and getting the exercise I want.

29 August 2025
Rated 3 out of 5 stars

The bikes are great fun to ride

The bikes are great. Ride the bikes 100 miles with no problems. Real enjoy the bikes they are fun to ride. The only thing that was a problem was I had to text Qronge to see why my order was not started. The order sat there for a week. After the text my order started. Then sat at Fedx for 5 days. With 2 day shipping.

29 August 2025
Qronge logo

Reply from Qronge

Hi Sonny, thank you for sharing your experience and for the kind words about the bikes—we’re glad to hear you’re enjoying them and have already ridden 100 miles without any issues! 🚴‍♂️✨

We also want to sincerely apologize for the delay with your order processing and shipping. We understand how frustrating it is to wait when you’re excited about your new bike. Your feedback helps us improve our communication and fulfillment process so future orders can be smoother.

We’re thrilled you’re having fun with your ride, and we truly appreciate your patience and support. Please don’t hesitate to reach out if you ever need assistance—we’re here to help.

— The Qronge Team

Rated 5 out of 5 stars

Although the bike I purchased is on its…

Although the bike I purchased is on its way, customer support has been great. When my $50 promo discount did not show at the time of payment. Qronge offered some of their products or a credit to my card. I hope the bike is as good as their customer service.

26 June 2025
Unprompted review
Rated 5 out of 5 stars

Good Value and well built bike

The site was easy to use and they had a good Mother's Day sale. After we placed the order it was less than a week and the bike was delivered. The manual and online directions were easy to follow to put the bike together. My wife likes the weight of the bike. We got it because she said the fat tire ebike she had was too heavy and hard to handle. She says this bike seat is really comfy and the bike handles well. It seems to be well built and solid. We think it was a really good deal and value.

22 June 2025
Unprompted review
Show reviews in all languages. (115 reviews)

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