Purpldiscounts Reviews 

126
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the significant savings they achieve through the platform's discounts, finding excellent value for their money. Many people appreciate the easy-to-use website and the wide variety of offers available, which helps them manage costs, especially for those with disabilities. The service and support provided by the company and its community are also frequently praised for being helpful and responsive. However, some customers also noted that certain discounts were not as advertised or could be found elsewhere, sometimes being regular sales, and felt that the range of retailers might not be relevant to everyone's specific needs.

What people talk about most

Discount

Customers consistently note positive experiences with discount, with many expressing delight and appreciation... See more

Value for money

Customers are highly satisfied with the value for money, with many considering it a bargain and worth every... See more

Website

Clients share positive opinions on the website, with many praising its ease of use and the abundance of... See more

Service

People report positive experiences with the service, highlighting its excellent support and the vast array of... See more

Price

Reviewers mention positive feedback about price, with many finding the service to be a bargain and worth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As soon as I heard there was this platform for disabled people I jumped straight on. Georgina has started such a brilliant thing as I found when I stopped working due to my disability I lost acce... See more

Company replied

Rated 5 out of 5 stars

Because of mobility issues (chronic back pain & nerve damage in left foot and leg resulting in CRPS (complex regional pain syndrome) in left foot) i needed to seriously think about buying a mobility... See more

Company replied

Rated 5 out of 5 stars

I’ve been a member from the start and I’ve saved so much money . Lately nearly £200 at Vision Express, the discount is even higher with Purplediscounts than Vision Express gives its own plan customers... See more

Company replied

Rated 5 out of 5 stars

I'm so glad I found Purpl. The list of offers available for disabled people is vast and varied. I always check Purpl before purchasing direct and have saved money due to the discounts they offer. T... See more

Company replied


Company details

Written by the company

Purpl is the UK's first disabled discount website to help offset the costs of living with a disability. As a disabled-led business we will always put the community first. We aren't just discounts, Georgina provides money saving content to really help the disabled community, there is a members only group that is as safe place to engage with others in the community and we give back to disabled charities. Our long term plan is to launch a foundation to give grants to those who need extra support. Purpl is truly a 'with you' organisation.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

126 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

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4.6

All reviews

(126)

60 reviews in the last 12 months

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Rated 1 out of 5 stars

SCAM of a company.

So I opened an account for a specific discount code which didn't work due to me having previously used this company 2 years ago and because I copied the code they say that basically I used their service and I can't get a refund on an annual fee that I won't ever use. The discounts they offer can be found online and most retailers give these to new orders anyway. Basically it's a SCAM and shame on them for targeting vulnerable disabled people! Now to try and get my bank to refund.

17 February 2026
Unprompted review
Purpldiscounts logo

Reply from Purpldiscounts

Thank you for taking the time to share your feedback.

The offer terms were clearly shown on the offer card for Field Doctor before you sign-up, showing that the discount applied to the first two orders.

As outlined in our Terms and Conditions, once a membership has been used, including accessing or copying a code, they are no longer eligible for a refund. We apply this consistently to ensure fairness for all members.

While retailers may occasionally run short-term promotions with higher discounts, most of our discounts are ongoing so always available to members and we have many exclusive offers that can't be found online.

We also support disabled charities and are working towards a foundation, so Purpl members know they’re part of something that creates real impact for the disabled community.

We strongly reject the suggestion that Purpl is a scam or that we target vulnerable people. Purpl exists to support disabled people and those with long-term health conditions.

We have over 350 brands on Purpl and more coming so we are confident that you will be able to save more than the £6.99 annual fee you paid within one or two shops. Please note, if you have unsubscribed from emails, you won't get updates for new brands that have joined.

Thank you again for your feedback. While we’re sorry we couldn’t resolve this in the way you’d hoped, we appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Great service

Never had any issues with the websites or discount codes. Staff are super friendly and helpful. Would recommend.

26 January 2026
Unprompted review
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Reply from Purpldiscounts

Thank you so much for your kind review.

Rated 5 out of 5 stars

Joined as registered disabled

Joined as registered disabled, immediately got a discount on my mobile o2 contract 100gb data 12 month contract for £10 a month, amazing discount. Already worth the £6.99 joining fee

18 January 2026
Unprompted review
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Reply from Purpldiscounts

So glad you are already saving with Purpl

Rated 5 out of 5 stars

Hi would just like to say how helpful…

Hi would just like to say how helpful the staff were when a discount voucher would not work. It’s a Sunday and I sent a notification telling them it would not work and they replied the same day with an answer that made everything work. If only all companies worked this way we would be in a far better condition as a country. Well done to Purpl discounts. You are the BEST
PAM

18 January 2026
Unprompted review
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Reply from Purpldiscounts

Thank you so much for your review, we appreciate it.

Rated 5 out of 5 stars

Brilliant site

Brilliant site. It's helped me save money on lots of different things.

14 January 2026
Unprompted review
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Reply from Purpldiscounts

Thank you so much for your review, we appreciate it

Rated 5 out of 5 stars

Essential for anyone disabled

There’s nothing negative to say. The website is easy to use. The new app looks great. It has saved me money so the subscription pays itself. Thank you Georgina and The Purpl team.

14 January 2026
Unprompted review
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Reply from Purpldiscounts

Thank you so much for your review, we appreciate it

Rated 5 out of 5 stars

Purple

This is a great group and they are doing so much for disabled people and are giving great advice and information, I have saved money on lots of different things and it all down to purple

13 January 2026
Unprompted review
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Reply from Purpldiscounts

Thank you so much for your review, we appreciate it

Rated 5 out of 5 stars

Purpl

Great service providing discounts to many places for disabled people

18 December 2025
Unprompted review
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Reply from Purpldiscounts

Thank you so much for your review, we appreciate it

Rated 5 out of 5 stars

I’ve been with Purpl since March 2025 and love it!

I’ve been with Purpl since March 2025 and have really appreciated the whole experience with them. I’ve been able to use discounts to help pay for medical items necessary for my disability and for other things - like Morrisons deliveries. I’m part of the Facebook group too, and I just have never had any problems or issues with my membership and always appreciate the new emails for new discounts. I’m very grateful for this service and really appreciate that there’s a 1 stop shop to get my discounts as a disabled person.

13 January 2026
Unprompted review
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Reply from Purpldiscounts

Thank you so much for your kind review

Rated 5 out of 5 stars

As soon as I heard about Purpl I jumped straight on

As soon as I heard there was this platform for disabled people I jumped straight on.
Georgina has started such a brilliant thing as I found when I stopped working due to my disability I lost access to discounted sites like my BlueLight Card etc. So having this space for us has been a great find.
I hope more companies get on board and offer their discounts as well so that we have full access to stores and sites as able bodied people do.

Thank you for starting such an awesome business Purpl

13 January 2026
Unprompted review
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Reply from Purpldiscounts

Thank you so much for your kind review

Rated 5 out of 5 stars

I find the site easy to use and lots of…

I find the site easy to use and lots of discounts which help with costs so I can focus more on paying for treatments - thank you for creating this site

9 January 2026
Unprompted review
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Reply from Purpldiscounts

Thank you so much for your kind review

Rated 1 out of 5 stars

Be careful when signing up

I signed up for purpldsicounts.com thinking it would be a great way to save some money. However, once I was verified and signed up, I very quickly realised that there was very little that was relevant to my lifestyle in terms of discounts. The stores and other retailers are not ones I would use and even with the discount would still be more expensive than the shops I frequent.

So I decided to ask for a refund. Here's where I made the mistake. Being ADHD and suffering from the anxiety and depression that come hand in hand with that, I wanted to check if the discount codes actually worked on the retailers site so I clicked trough on two (Nomo chocolate and Dr Vegan supplements), as there were the only two I could find that seemed relevant to me. I didn't make a purchase, I just wanted to check that the Purpldiscounts.com service I paid for worked.

Having just clicked trough meant that I was now not entitled to a refund. I joined at 23:30 and sent an email requesting the cancelation and refund at 23:46.

Disappointingly, I received an email today saying no, I could not have a refund, and pointing me to the T&C's.

I responded requesting that someone use some discretion in this instance because they are dealing with disabled and potentially vulnerable people, as is their chosen business operating model, but was again refused because I had "Used the service" even though I made no purchases and was only a member for 16 minutes.

I responded again, asking for someone to use some discretion as human error and misunderstanding occur and was again refused.

Please be aware of this when signing up, especially if like me your condition causes you anxiety, as my experience with the customer service team today has left me feeling flat, and idiotic, although, I have to be clear, they were polite throughout the interaction, albeit curt and impersonal.

As clearly stated in the emails purpldiscounts.com is a "business",

Who in my opinion would rather hold on to your money, than use a more human and considered approach when dealing with people who are disabled, sick and potentially vulnerable.

If you are on low income like myself, I would advise you to be very careful when signing up, as like I mentioned previously, the majority of the discounts and retailers will not be relevant to you.

12 January 2026
Unprompted review
Purpldiscounts logo

Reply from Purpldiscounts

Thank you for sharing your experience, and we’re genuinely sorry that this situation left you feeling disappointed.

We understand how frustrating it can be to realise shortly after joining that a membership isn’t the right fit for your lifestyle. We also recognise that many people in our community live with ADHD, anxiety, depression and other long-term health conditions, and we’re sorry that this experience caused additional stress.

To explain our position clearly and transparently: once a member clicks through to a partner retailer, the service is considered used. Clicking through gives immediate access to tracked offers and discount codes, even if no purchase is made. For this reason, and in line with our Terms and Conditions, we’re unable to offer a refund once this access has been used.

Purpl is a community-first platform, and that’s exactly why we apply our policies consistently. Fairness and transparency are important to us, and we have to ensure the same rules apply to all members.

We’re glad to hear our team remained polite throughout your interaction, and we’re sorry if our responses felt impersonal — that feedback is taken seriously.

For anyone considering joining, we always recommend reviewing the list of available brands on our website before signing up, to ensure the offers are right for you.

Thank you again for your feedback. While we’re sorry we couldn’t resolve this in the way you’d hoped, we appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

I can’t thank customer service enough!

I can’t thank customer service enough!
I was made aware about purpl discounts from a friend of mine, and decided to sign up. My diagnosis is all done online and I struggled to prove my disability with a hard copy, or with benefits evidence as I keep getting rejected for them. However, a lovely advisor named Jess was amazing. I was getting very frustrated because I was unable to meet the requirements, and just gave up. But she way above and beyond to make it happen, and after exchanging emails throughout the day, Jess was able to verify my disability manually. This gave me a warm feeling because I get rejected everywhere else. I work full time, I drive, and I am a single mother, but I’m also combined adhd, autistic, and I have emotionally unstable personality disorder. I struggle in silence because these types of disabilities are just not important enough. But Jess heard me, she listened, and she do everything she could to help me. She deserves a lot of recognition for this, and I’m eternally grateful. Thank you!

27 October 2025
Unprompted review
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Reply from Purpldiscounts

Thank you so much for your kind review

Rated 5 out of 5 stars

I really love this company it is great

I really love this company it is great. Who doesn't love a discount lol. The staff there are amazing and so friendly and helpful. Ive had an issue and it got sorted right away. I wish I knew the person's name so I could mention him/her for recognition. Overall this is the best website I've come across for a long time. Its easy to use website, the amazing discounts, and the friendly helpful staff. Give it a try u might like it and u got nothing to loose.

After speaking to the person thats been dealing with the issue I had it can confirm her name Georgia and she's the founder. 🥰 honestly she has been amazing with me i cant thank her enough 💖💖

24 September 2025
Unprompted review
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Reply from Purpldiscounts

Thank you so much for your lovely review, so glad we can help you save money.

Rated 5 out of 5 stars

The 10% Morrisons discount is…

The 10% Morrisons discount is excellent! I’ve saved hundreds using this website. I made the fee back in savings within my first week.

22 September 2025
Unprompted review
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Reply from Purpldiscounts

Thank you so much for your lovely review, so glad we can help you save money.

Rated 5 out of 5 stars

I’m so glad I found Purpl Discounts

I’m so glad I found Purpl Discounts. As a relatively newly disabled person I’ve found the cost of living with disabilities to be very difficult. Finding Purpl has been a lifesaver. From food shops to replacing appliances, I’ve been able to use my discount codes in so many shops. I’ve saved a lot of money already and I’ve been singing their praises every chance I get. If you are disabled, do join. It’s worth the membership fees ten-fold.

10 August 2025
Unprompted review
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Reply from Purpldiscounts

Thank you so much for your lovely review, so glad we can help you save money.

Rated 5 out of 5 stars

Brilliant website

Brilliant website . I only came across it by chance and I’m so glad that I did . I joined earlier this year just before the criteria changed and there was now an annual fee ( £4. 75 or around this price ) . Even so I was given my first year free which was great then I will pay after the twelve months have passed . The codes are so easy to use as is the website for Purpl . I use quite a few of the discounts Iceland , look fantastic, Morrisons . The list of retailers where you can use the codes is quite impressive and is getting longer by the day . I rely on online shopping , my mobility isn’t good , now I always check purpl when I want to buy . Cannot praise this site enough the savings are great ! Thankyou Georgina and the team .😊

20 July 2025
Unprompted review
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Reply from Purpldiscounts

Thank you so much for your kind words - glad you are saving money with Purpl

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