We love Pumpkin pet insurance. It’s like having an additional family member that looks after our pets. Cash and Pinot are well taken care thanks to Pumpkin pet insurance. Thank you Pumpkin
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Review summary
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Utilizing our Pumpkin Insurance has been an extremely positive experience. The process and tools to provide doctors and hospital bills are very user-friendly and straightforward. The technology worked... See more
We have had great success with Pumpkin Pet Insurance. Our dog is almost 4 years old and has had MAJOR health issues. We have submitted several claims. The process to submit claims is easy and in mos... See more
I was actually scared of sending it, because of my previous claim denial. I was very surprised to actually get this solved so fast it was. It gave me such a relief and to be able to focus on my dog, o... See more
Company details
Written by the company
If pets are your kids, we’re your insurance. Dog, cat – doesn’t matter. When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Contact info
666 3rd Ave Floor 23, 10017, New York, United States
- (866) 273-6369
- www.pumpkin.care
4.8
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 86% of negative reviews
Typically replies within 1 week
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They wouldnt take my card
They wouldnt take my card. Said its the wrong kind. Dont you mean the poor kind! Im as good as any of your customers. Probably a lot more honest too. Screw your company! I will do business with someone who takes my kind.
1 September 2026
Unprompted review
Reply from Pumpkin Pet Insurance
Thank you for your feedback, Joe. We'd love to have you and your pet in the pack! We do accept most major credit and debit cards. Please give us a call and we'd love to help walk you through enrollment!
A Huge Help During a Difficult Time
I can’t say enough good things about Pumpkin Pet Insurance, and I’m echoing the many other positive reviews here. My dog, Luca, was diagnosed with cancer and has gone through radiation treatment as well as several follow-up CT scans.
During such a stressful and emotional time, Pumpkin has been an incredible help. Their customer service is outstanding. I can always reach a kind, helpful person without much of a wait. They even suggested lowering my premium around renewal because they knew I had significant vet bills coming up, which says a lot about how much they genuinely care.
The payouts have also been incredibly fast. Estimates are usually turned around the same day, and I haven’t had any issues with claims. Having Pumpkin there to help take some of the financial stress off our shoulders has made a massive difference. I’m so grateful for them.
31 August 2026
Unprompted review
They were quick!
17 August 2026
Great experience
Great experience. They process the claim very quickly and also made payments to my care credit card.
23 August 2026
I am a first time pumpkin user and I am…
I am a first time pumpkin user and I am quite satisfied with my experience and I would recommend Pumpkin Pet Insurance to anyone.
16 August 2026
Best Insurance
Claims are easy to submit and customer service is always nice and knowledgeable. Very happy with the insurance.
21 August 2026
Yes,my experience with Pumpkin was…
Yes,my experience with Pumpkin was really great,because respond always so quick and they are always ready for help . Pumpkin understands what it’s so important protecting. I am really recommend this health insurance. Thank you for your great job and protect us
22 August 2026
Top Notch Pet Insurance
Easy communication, understandable instructions, competitive pricing , excellent coverage, and quick payment.
15 August 2026
Fast service
22 August 2026
Unbelievably fast payment of claim
Unbelievably fast payment of claim. Incredibly easy process to file claim!
1 August 2026
Pumpkin is very prompt in providing…
Pumpkin is very prompt in providing reimbursement payments. I am grateful for pumpkin insurance as it is a blessing to me, and I am sure to others as well, that having affordable insurance to their clients making it easier to help our pets that are so precious to us to care for them properly and lovingly.
15 August 2026
It's reassuring to know that I can take…
It's reassuring to know that I can take my pet and get all her treatments and financially I'm covered with pumpkin
22 August 2026
Great customer service and support
Charlene the customer service rep was great. She helped me sign up and guided me through my first claim.
Cost and benefits are the best.
21 August 2026
Fantastic customer service on helpline…
Fantastic customer service on helpling with a claim! Also payment was very fast. I’d highly recommend Pumpkin Dog Insurance for anyone that owns a dog! I have had two others and Pumpkin is much better!
13 August 2026
Easy to upload invoice and received…
Easy to upload invoice and received check quickly.
20 August 2026
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